Financial Performance

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The New Attitude in Collections Is Give, Not Take

What your collection department can do to achieve success and stay “the good guys” in a tough economic and media environment.
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The Metamorphosis of a Credit Union – From SEG Legacy Branches to Online-Only Members

After reconfiguring their branch network and average branch size, Keypoint Credit Union, has seen significant increases in member relationships and a strong member migration to ...
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Leadership Perspective: Growing While Cutting Expenses

MidWest America has been growing at a healthy rate all the while cutting spending, in no small part because employees submit good cost-trimming ideas.
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Credit Union Strategy & Performance Interview: More Attention to the Capital Position

The fundamentals remain good, but Meritrust CU is keeping a sharper eye on the financials.
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Results and Timeline of BECU’s Member Advantage & Early Saver Programs

While these programs have received a lot of attention in the media, BECU offered new insight into its marketing strategy and its next steps.
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Mission Federal Credit Union’s Baby Boomer Mission

By matching goals to components of the retirement cycle, Mission hopes to meet the needs of members as they reach their Golden Years.
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Part 3 of 3P’s: Product-Free, Personal, Passion

Forget product, place, price and promotion. This three-part series features credit union success stories that demonstrate the power of the new three P’s.
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Growth by Giving Members What They Value

While many credit unions are finding success in share certificate growth, others are pursuing innovative strategies to achieve results in regular share, money market and ...
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How will Jim Blaine Create Value in NC in 2007?

Learn about Jim Blaine's focus on members' financial needs.
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Watch and Learn How One CU is Putting the Control in the Hands of the Member

Diana Dykstra, CEO of San Francisco Fire Credit Union ($423m, San Francisco, CA) describes their 2007 strategy for demonstrating the credit ...

Is Revenge Savings A Fad? Or A Financial Shift?

After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.

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