Marketing

The best place to learn about credit unions strategies like branding, PR, social media, and engagement to attract members!

Top Marketing Articles

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Contact Center Agents Work At Home, Minimize Attrition Rate

Stanford Federal Credit Union allows its contact center employees to work from home.
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Virtuous Cycle: A Retention Model for Successful Growth

Three mutually reinforcing relationships at the core of the virtuous cycle promote credit union growth, even during times of economic fluctuation.
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OSU FCU Develops Its Brand and Member Relationships

Learn how OSU FCU's brand helps contribute to member growth reaching over 6%.
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Expanding the Use of Online Surveys

Online surveys are increasingly being used to enhance decision-making. This article highlights two credit unions that are extending their use of surveys in two different ...
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Share Draft Marketing Strategies

Learn how Schools Financial CU, Digital FCU and Anheuser-Busch Employees’ CU structure and market their share draft accounts.
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Preserving a SEG Niche While Expanding to the Underserved

LCFCU works with various groups and resources to chart a course for the future.
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One Credit Union’s Response to Mortgage Turmoil

Kern Schools is looking to catch potential mortgage issues early by educating not only members but the community.
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A Campaign of Member Testimonials

Unitus Community Credit Union used member testimonials to widen its presence in the community and convey member value.
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Doubling One Credit Union’s Footprint

Believing that members measure convenience with points of access, Texans Credit Union launches an aggressive branching strategy.
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Making Size an Advantage When Re-Branding

Cascade Community Credit Union turned its small size into an advantage when it began a re-branding initiative.
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