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How To Build A BI Team That Drives Results

Top-Level Takeaways MSUFCU began its business intelligence unit in 2014, and now has four specialists with their own focus areas. The team is providing targeted lists for outreach efforts such as e-statement adoption and credit card marketing campaigns. Predictive analytics and advanced techniques for identifying potential market opportunities are in development. Acting on member data

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Better Hires: A Glassdoor Strategy In California

Patelco Credit Union shares how it uses Glassdoor reviews and ratings to shore up the organization’s HR efforts.
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The Countdown To CECL Has Begun

Future losses will soon be part of the equation for calculating reserves, and there’s much work to be done.
Callahan Collections

A Deposit Strategy 5 Years In The Making

Technology Credit Union has repositioned its balance sheet to prepare for today’s rate environment.
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Happier Hours For Happier Members

New technology at Pioneer FCU offers two ways members can bank on their own time.
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The Fintech Revolution And Creative Collaboration

How a New York credit union partners with startups to meet members’ growing demand for the latest technological developments.
Callahan Collections

How To Build A BI Team That Drives Results

Top-Level Takeaways MSUFCU began its business intelligence unit in 2014, and now has four specialists with their own focus areas. The team is providing targeted ...
Features

Employee Roundtables At Orange County’s Encourage Learning And Accountability

The credit union’s quarterly MSR-only events facilitate peer-to-peer learning, best-practice sharing, and network building.
Features

5 Ways To Wed Culture And Compliance

Enterprise-wide awareness at Heartland Credit Union helps the Illinois cooperative stay in step with regulatory rule-following.
Features

What’s In A Name: Strategic Analytics And Member Insights Manager

Mike Lindberg leads a team that unifies business intelligence and focuses on returning value to the members of Wings Financial.
Features

The Roots Of Financial Freedom

Three in-school branches at area high schools help student staffers develop real-world skills and foster financial knowledge.

Exit Interview: Deb Vollmer

The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.

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