AI Makes An Instant Impact At TruStone Financial
The Minnesota cooperative is only a few months into it but already seeing significant operational gains.
Technology
Our Technology page is the best place for news on core processing, conversions, fintech partnerships, machine learning, AI, next-gen banking, and more.
Top Technology Articles
Better Core, Better Future
After more than four decades on the same system, Yolo FCU levels up to accommodate a massive field-of-membership expansion.
Inside MSUFCU’s Approach To Innovation
From new brands to emerging fintech opportunities, CEO April Clobes outlines how and why the credit union is constantly pursuing new ventures.
What’s In A Name: Vice President Of Emerging Technologies
January 4, 2021
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Ernie Hanington kicked off his new role by choosing a new core platform. Now, he focuses on making the most of it across the enterprise.
Elevate Your Business Insights And Your Card Business
December 14, 2020
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Be an Expert! With the right analytics tools, you can lead the growth of your debit and credit card business.
Big Players Still Dominate The Core Provider Market, But Disruptors Lurk
December 9, 2020
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Subtle shifts in market share highlight the specialization of the core provider marketplace – there is a core provider tailored to any type of credit union business model.
Future Proofing: How to Attract Next Generation Members in the Digital Age
December 9, 2020
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Tune in for an insightful panel discussion among leaders from financial technology company Splash Financial, First Tech Federal Credit Union and CMFG Ventures/CUNA Mutual Group to learn how credit unions are remaining competitive while growing digitally.
Learning To Live With Virtual Conversions
December 7, 2020
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Communication through digital channels proves key to ensuring a successful swap from one core to another.
Should It Stay Or Should It Go?
December 7, 2020
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Working from home adds to the importance of securing the data pipeline. Leaders must now consider what data to keep, what data to destroy, and when to destroy it.
A SAFE Trip Through A Virtual Conversion
December 7, 2020
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The South Carolina cooperative shares how it coped with the coronavirus crisis while scuttling a 30-year-old, in-house core in favor of a new, outsourced platform.
3 Common And Costly Core Search Mistakes
December 1, 2020
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Identifying true costs and terms takes a team effort on the way to making the best decision.
How To Teach A Credit Union To Catch A Phish
November 30, 2020
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Frequent testing and associate accountability help Orange County’s Credit Union spot would-be fraudsters before they attack.
What’s In A Name: Vice President Of Emerging Technologies
Ernie Hanington kicked off his new role by choosing a new core platform. Now, he focuses on making the most of it across the enterprise.
Elevate Your Business Insights And Your Card Business
Be an Expert! With the right analytics tools, you can lead the growth of your debit and credit card business.
Big Players Still Dominate The Core Provider Market, But Disruptors Lurk
Subtle shifts in market share highlight the specialization of the core provider marketplace – there is a core provider tailored to any type of credit ...
Future Proofing: How to Attract Next Generation Members in the Digital Age
Tune in for an insightful panel discussion among leaders from financial technology company Splash Financial, First Tech Federal Credit Union and CMFG Ventures/CUNA Mutual Group ...
Learning To Live With Virtual Conversions
Communication through digital channels proves key to ensuring a successful swap from one core to another.
Should It Stay Or Should It Go?
Working from home adds to the importance of securing the data pipeline. Leaders must now consider what data to keep, what data to destroy, and ...
A SAFE Trip Through A Virtual Conversion
The South Carolina cooperative shares how it coped with the coronavirus crisis while scuttling a 30-year-old, in-house core in favor of a new, outsourced platform.
3 Common And Costly Core Search Mistakes
Identifying true costs and terms takes a team effort on the way to making the best decision.
How To Teach A Credit Union To Catch A Phish
Frequent testing and associate accountability help Orange County’s Credit Union spot would-be fraudsters before they attack.
Browse Topics
Member Experience Is Everything
Aaron Passman
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
2 Hot Takes On Member Growth
Rebecca Wessler
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
How Credit Unions Can Compete Through Omnichannel Member Experiences
Callahan & Associates
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Why Service And Support Should Guide Your Technology Decisions
Callahan & Associates
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.
Insights From The Outside: Erling Amundson
Marc Rapport
When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.
3 Ways To Build A Better Member Experience
Rebecca Wessler
Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.
The Member Experience Revolution
Omar Shalabi
How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.
How Credit Limits Impact Cardmember Usage And Loyalty
Callahan & Associates
Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
Wright-Patt Turns Purpose Into Property For First-Time Homebuyers
Savana Morie
The Ohio credit union’s Sunshine Community Fund is backing new homes in Dayton, combining financial support, education, and cross-team collaboration to empower first-time buyers.