AI Makes An Instant Impact At TruStone Financial
The Minnesota cooperative is only a few months into it but already seeing significant operational gains.
Technology
Our Technology page is the best place for news on core processing, conversions, fintech partnerships, machine learning, AI, next-gen banking, and more.
Top Technology Articles
Better Core, Better Future
After more than four decades on the same system, Yolo FCU levels up to accommodate a massive field-of-membership expansion.
Inside MSUFCU’s Approach To Innovation
From new brands to emerging fintech opportunities, CEO April Clobes outlines how and why the credit union is constantly pursuing new ventures.
Using Loan Automation to Become a Market Leader
April 29, 2016
No Comments
Louisiana Federal Credit Union has made their online mortgage applications the cornerstone of the mortgage ledning strategy, yielding solid growth in a turbulent market.
Offering Mulitple Mobile Options for Different Member Segments
April 29, 2016
No Comments
Proponent FCU’s mobile strategy includes different text options to meet the needs of two important segments — Gen Y and Internet banking users interested in receiving mobile alerts.
Show Them the Money
April 29, 2016
No Comments
Tyndall’s performance-based culture maximizes efficiency and incentivizes employees.
Helping Members Manage Their Finances with PFM tools
April 29, 2016
No Comments
For SAFE Credit Union, personal finance management tools offer clear benefits for their membership.
One Year Later — 24,000 Active RDC Users at DCU
April 29, 2016
No Comments
In March 2008, Digital Federal Credit Union ($4.5B, Marlborough, MA) launched a remote deposit capture service for members which has significantly increased their number of deposits.
Staying One Step Ahead of Card Fraud
April 29, 2016
No Comments
Vermont State Employees Credit Union ($440M, Montpelier, VT) is always looking to protect their members from various forms of fraud, without inconveniencing them.
Cash to Lucky Members, Savings to the CU, Members and the Planet
April 29, 2016
No Comments
State Employees’ Credit Union (SECU) Raleigh, NC ($15.9 billion) introduced a Million Dollar Sweepstakes in 2007 to encourage member checking account holders to convert from paper statements to e-statements.
Revolutionizing the Deposit Process
April 28, 2016
No Comments
DCU (Digital Federal Credit Union) is a fan of BIG ideas. These ideas often constitute a wave of innovation that changes member experiences. Remote Deposit Capture has been one of their BIG ideas they’ve actively pursued and investigated since 2004.
City-County Uses Their boom! Program to Attract Younger Members
April 28, 2016
No Comments
One of the largest challenges facing the credit union industry today is attracting a younger membership. The graying of the movement is no secret, and the average age of a credit union member has now edged up to 47. Credit unions are consistently asking how can we make ourselves relevant to younger generations?�
Deepening Member Relationships with Affinity Cards
April 28, 2016
No Comments
Credit unions enjoy a historical strength through their affiliation with organizations that are integral to their members’ lives. The affiliation may be through the company they work for, a military branch, or an organization they are associated with. One way to reinforce this affiliation is through an affinity credit card that is branded with the credit union’s logo, but also contains imagery rel
Using Loan Automation to Become a Market Leader
Louisiana Federal Credit Union has made their online mortgage applications the cornerstone of the mortgage ledning strategy, yielding solid growth in a turbulent market.
Offering Mulitple Mobile Options for Different Member Segments
Proponent FCU's mobile strategy includes different text options to meet the needs of two important segments -- Gen Y and Internet banking users interested in ...
Show Them the Money
Tyndall's performance-based culture maximizes efficiency and incentivizes employees.
Helping Members Manage Their Finances with PFM tools
For SAFE Credit Union, personal finance management tools offer clear benefits for their membership.
One Year Later — 24,000 Active RDC Users at DCU
In March 2008, Digital Federal Credit Union ($4.5B, Marlborough, MA) launched a remote deposit capture service for members which has significantly increased their number of ...
Staying One Step Ahead of Card Fraud
Vermont State Employees Credit Union ($440M, Montpelier, VT) is always looking to protect their members from various forms of fraud, without inconveniencing them.
Cash to Lucky Members, Savings to the CU, Members and the Planet
State Employees’ Credit Union (SECU) Raleigh, NC ($15.9 billion) introduced a Million Dollar Sweepstakes in 2007 to encourage member checking account holders to convert from ...
Revolutionizing the Deposit Process
DCU (Digital Federal Credit Union) is a fan of BIG ideas. These ideas often constitute a wave of innovation that changes member experiences. Remote Deposit ...
City-County Uses Their boom! Program to Attract Younger Members
One of the largest challenges facing the credit union industry today is attracting a younger membership. The graying of the movement is no secret, and ...
Deepening Member Relationships with Affinity Cards
Credit unions enjoy a historical strength through their affiliation with organizations that are integral to their members' lives. The affiliation may be through the company ...
Browse Topics
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
What Credit Unions Can Learn From Mamdani’s Campaign
Alix Patterson
Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Member Experience Is Everything
Aaron Passman
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
2 Hot Takes On Member Growth
Rebecca Wessler
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
How Credit Unions Can Compete Through Omnichannel Member Experiences
Callahan & Associates
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Why Service And Support Should Guide Your Technology Decisions
Callahan & Associates
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.
Insights From The Outside: Erling Amundson
Marc Rapport
When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.
3 Ways To Build A Better Member Experience
Rebecca Wessler
Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.
The Member Experience Revolution
Omar Shalabi
How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.
How Credit Limits Impact Cardmember Usage And Loyalty
Callahan & Associates
Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.