On-Demand Webinars

Looking for inspiration on key topics facing credit unions? Browse our archive of on-demand industry webinars.

Date
Industry Webinars

Real-Time Payments Funding Agents 101

Watch today, to learn what credit unions should know about using funding agents to connect to real-time payment rails

TrendWatch

3Q22 Trendwatch

Watch Trendwatch to learn about credit union performance trends gathered from 3Q 2022 data.

Industry Webinars

What Is The Future Of Student Lending For Credit Unions?

In late August, the Biden-Harris administration announced their long-awaited plans for easing the financial burden of the millions of Americans who hold federal student loans. Watch this session to get answers!

Industry Webinars

Member Engagement- What to expect and how to prepare for 2023

Watch this webinar as we share results from the annual Engageware and Infosurv survey of credit union leaders and how they plan to prioritize, invest, and allocate resources for member engagement for 2023.

TrendWatch

2Q22 Trendwatch

Learn about credit union performance trends gathered from second quarter data.

Anatomy Of A Credit Union

Clearwater Embraces Its CDFI Status

Leaders of the Montana cooperative discuss the importance of the credit union’s certification as a community development financial institution and how that status dovetails with the institution’s broader mission.

AI beyond the bot: How to introduce AI across your agent and member experiences

Since generative AI burst onto the scene in 2022, AI chatbots or virtual agents have dominated the headlines—becoming a top investment priority for businesses across the customer experience landscape. While AI chatbots represent one key element of a modern member experience strategy, they’re just the beginning when it comes to creating a truly differentiated end-to-end […]

The Power of the Consumer in Today’s Environment

Today’s environment is challenging — but consumers might be doing better than you think. Join the experts from LendingClub Bank to learn about The Power of the Consumer in Today’s Environment. As a nationally chartered bank, LendingClub Bank is the partner of choice for banks and credit unions to access short duration, high yielding consumer […]

Trendwatch 3Q24

Join Callahan for our quarterly Trendwatch webinar to learn about credit union performance trends gathered from 3Q 2024 data. You’ll find out where cooperatives are experiencing success and where additional opportunities lie. During Trendwatch, you’ll also get current insights into vital financial and operational metrics related to growth, penetration, lending, shares, member relationships, and more. […]

Level Up Your Payments Technology

Today’s payment landscape is booming and members are technologically savvy in a way that no generation has been before. As quickly as technology advances, so do the expectations of members for an instantaneous, protected, and intuitive experience from start to finish. Join Elan Credit Card for a discussion on emerging payments technology and how your […]

Core Processing, Innovation, and Collaboration in the Credit Union Industry with Geoff Johnson at CU*Answers

In this Partner Perspective, Callahan & Associates and Geoff Johnson, CEO of CU*Answers, explore how the credit union landscape has evolved over the past decade, especially in digital transformation. Reflecting on the past offers a chance to look ahead, and Johnson shares insights into the technological challenges cooperatives may face in the next five to […]

Maximizing Growth and Member Engagement With Instant Payments

With over 200 credit unions now on the RTP® network, credit unions are figuring out how to integrate these solutions to enhance their member relationships and improve their offerings. So, how can instant payments drive growth, deepen relationships with members and small businesses, and generate new revenue streams? This Callahan-hosted panel discussion features Keith Gray, […]

Industry Performance Indicators for Credit Unions Under $500 million

When comparing your institution’s performance to industry averages, credit unions executives may struggle to find meaningful insights that reflect their unique challenges and opportunities. Credit unions under $500M in assets make up 84% of the industry, according to the latest NCUA data. However, their impact is often underrepresented in overall industry statistics where averages are […]

Ensuring Member Satisfaction: Generation Proof Your Credit Union

Do you know what the members of tomorrow want from their banking experience? The financial landscape is experiencing a seismic generational shift in wealth transfer and technology preferences. How can credit unions enhance member satisfaction while navigating the challenges of technological advancements and evolving consumer expectations? Join Engageware to discover the latest insights from 300 […]

Boost Member Participation In Elections With CUES

In this Partner Perspective, Callahan & Associates speaks with Sharon Messmore, product and services manager at CUES, and Tony Hoff, marketing director at Survey Ballot Systems, about credit union elections and the cruciality of strong voter participation. Messmore and Hoff share their insights on factors that can contribute to lower participation and strategies to get […]

How Modernizing In-Branch Account Opening Deepens Member Relationships and Increases Satisfaction

In this fireside-chat-style webinar, Brad Bergmooser, President and CEO of Financial Plus Credit Union, and Nathaniel Harley, co-founder and CEO of MANTL, discuss Financial Plus Credit Union’s remarkable branch modernization story and the role technology plays in creating a superior member experience. This session covers how to digitize the in-branch account opening experience, overcome change […]

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