Industry Press

The Press Center allows credit unions and their partners to share important news and keep accomplishments front and center in the credit union industry.

Date

Meet the Future of CU Leadership: 2025 CUES Emerging Leader Finalists Announced

CUES and partner Currency Marketing are pleased to announce the Final Five selected to compete for the title of the 2025 CUES Emerging Leader. Now in its 6th year, the CUES Emerge program drew a record-breaking 126 applications. Of those, 36 professionals from across North America were chosen to participate in the free, online program.

Support EXP Launches “Beyond the Score” to Help Financial Institutions Spot Risks Hidden Behind Good CX Scores

Many financial institutions assume customers giving high NPS, CSAT, or CES scores are loyal. But data and real-world cases show otherwise. Support EXP’s new “Beyond the Score” approach addresses this industry blind spot by combining CX metrics with sentiment analysis of customer comments — revealing early-warning signals and helping leaders act before relationships are lost.

Quavo Fraud & Disputes Selected to Debut Breakthrough AI Functionality at FinovateFall 2025

Quavo, Inc. (“Quavo”), the leading disputes technology partner and trusted advisor for financial institutions, will unveil enhanced AI capabilities for its flagship dispute management platform, QFD®, live at FinovateFall in New York City. Building on over six years of delivering AI-driven fraud investigations, these advancements continue to refine and elevate the way financial institutions resolve

Results are in: #ILoveMyCreditUnion Day 2025

On July 25, credit unions, leagues, and partners worldwide united for the annual #ILoveMyCreditUnion Day — and 2025’s celebration set new records. From viral social media moments to meaningful community impact, this year’s results prove the credit union movement’s unmatched power to connect people through the “people helping people” mission. The full release is attached

Boston Firefighters Credit Union Appoints Danielle Milner as President/CEO

Boston, MA, August 6, 2025. In a bold step toward the future, the Board of Directors of Boston Firefighters Credit Union (BFCU) has appointed Danielle Milner as the credit union’s next President and Chief Executive Officer. A nationally recognized leader known for her innovation, storytelling, and community impact, Milner brings a purpose-driven approach to leadership—and

EECU Helps Local Families Prepare for School with Backpack Giveaway Events

FRESNO, Calif. (Aug. 8, 2025) – Thousands of local children are now better prepared for the new school year thanks to the recent Back to School Community Health Resource Fairs and Backpack Giveaway Events, hosted by Assemblywoman Esmeralda Soria in partnership with community organizations across four Central Valley cities.

The 7th Annual Cannabis Banking Symposium Unites National Stakeholders

The National Association of State Credit Union Supervisors (NASCUS), in collaboration with the Association for Cannabis Banking (ACB), is proud to announce the official opening of the 7th Annual Cannabis Banking Symposium, taking place in Albuquerque, New Mexico.

One Nevada Promotes Steve O’Donnell to President/CEO

LAS VEGAS, NV. – One Nevada Credit Union recently promoted Steve O’Donnell to serve as its new President/Chief Executive Officer after long-time CEO Paul Parrish’s well-deserved retirement. He brings more than 25 years of industry experience to his new role. O’Donnell joined One Nevada in 1997 and has been instrumental in planning and directing the financial

First City Credit Union and Quavo Partner to Deliver Secure Online Fraud Resolution for Displaced Members Following LA Fires

Quavo, Inc. (“Quavo”), a leading technology partner and trusted advisor for financial institutions, has partnered with First City Credit Union to strengthen fraud and dispute resolution services for members affected by the LA fires. This collaboration reflects both organizations’ dedication to supporting individuals by providing seamless, protected, and accessible dispute services—regardless of their location.

EECU’s Student Branch Model Showcased at National CUFEN Conference

FRESNO, Calif. (Aug. 1, 2025) – Educational Employees Credit Union (EECU) was honored to share its innovative student branch model on a national stage at the Credit Union Financial Education Network (CUFEN) Conference in Philadelphia on July 29. Christy Alkire, manager of EECU’s student-run branch at Clovis West High School, presented insights into the program’s

Vizo Financial’s August 2025 Education Calendar

At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we provide a wide array of educational conferences, workshops and webinars. Our educational webinars and events in August 2025 cover a variety topics including BSA/AML, payments, check processing, ISO 20022, FedNow, ALM and more!

Debunking the Myths: What AI Really Means for Banking

Debunking the Myths: What AI Really Means for Banking By Hugh Khan, Chief Technology Officer, Suntell and Intelligent Banking Solutions In this insightful article, Hugh Khan addresses the most common misconceptions surrounding artificial intelligence in banking. As CTO of both Suntell and Intelligent Banking Solutions, Hugh brings a practical and grounded perspective to an often-hyped

TDFCU Welcomes New Chief Operating Officer: A Proven Leader in Member Experience and Operational Excellence

Treasury Department Federal Credit Union (TDFCU), proudly serving its members since 1935, is excited to welcome Nicholas Moreland as its new Chief Operating Officer (COO). A proud graduate of Towson University with a bachelor’s degree in business administration and an MBA from Southeastern Oklahoma State University, Moreland combines academic insight with over a decade of

SchoolsFirst FCU Honors School Employees in Recognition Events Throughout California

SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, recently recognized 30 school employees, representing various categories of non-certified, non-management employees across four California counties. Nine of these school employees were also named 2025 Classified Employee of the Year by the California Department of Education.

EECU Recognized for Expanding Community Access to Financial Services

FRESNO, Calif. (July 28, 2025) – In recognition of its ongoing commitment to expanding financial services and education throughout the community, Educational Employees Credit Union (EECU) was celebrated by The Fresno Center with a red carpet event on July 28.

QuantyPhi Welcomes Kyle Kabara as Director ALM & Investments

QuantyPhi, a wholly owned CUSO of Corporate Central, is proud to announce the addition of Kyle Kabara as Director ALM & Investments, effective Monday, July 28. With more than 17 years of banking and investment experience, Kabara brings deep expertise in fixed income trading, asset liability management, and portfolio strategy to the organization.

Algebrik AI and AppOne Partner to Streamline Indirect Lending for Dealers and Lenders

Algebrik AI Partners with AppOne to Streamline Indirect Lending New York, July 2025 — Algebrik AI has partnered with AppOne to integrate indirect lending workflows into Algebrik One, its cloud-native, AI-powered lending suite. This integration enables dealers to submit credit applications directly from AppOne to Algebrik lenders, receive instant AI-driven decisions, and generate compliant contracts—all

Industry Analysis & Trends

Baker Market Update – Week in Review: July 2, 2026

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Making A Difference

TriUnity Foundation Opens National Grant Cycle for Credit Union Members Facing Terminal Illness

TriUnity Foundation, a nonprofit built by and for credit unions, has opened its next national grant cycle for members facing ...
Operations & HR

Redwood Credit Union named to Newsweek’s America’s Greatest Midsize Workplaces 2026

Redwood Credit Union (RCU) is proud to be recognized for the second year in a row as one of America’s ...
Other

Stephanie Schmidt Earns National Check Professional Accreditation

Corporate Central recently announced that Stephanie Schmidt, AAP, AFPP, NCP, CWCUL, CUDE, CCUE, CCUFC, CCCM, Vice President Member Experience, has ...
Other

CUES and TruStage® Announce Inaugural 2026 Leadership Pathways Cohort

CUES and TruStage® today announced the 25 credit union professionals selected for the inaugural CUES x TruStage Leadership Pathways cohort, ...
Making A Difference

Texas A&M IBE Students Raise $54,000 for Local Nonprofits

Student-led company teams pitched their unique business concepts to a panel of financial experts from Aggieland Credit Union. The credit ...
Making A Difference

SECU’s Statewide Network of 275 Branches to Serve as Collection Sites for Governor’s School Supply Drive

State Employees’ Credit Union (SECU) is pleased to announce its support for the 2026 Governor’s School Supply Drive, accepting donations ...
Strategic Partnerships

Tower Federal Credit Union Partners with Greenlight to Help Parents Raise Financially Smart Kids and Teens

Tower Federal Credit Union (Tower) today announced a partnership with Greenlight® Financial Technology, Inc. (Greenlight) to better serve families and ...
Other

Vizo Financial Announces Board Officers Following 2026 Annual Meeting

On June 17, 2026, Vizo Financial Corporate Credit Union held its 2026 Annual Meeting. Member credit unions participated virtually to ...
Industry Analysis & Trends

Baker Market Update – Week in Review: June 26, 2026

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Operations & HR

Worth Credit Union Names Katie Turner-Carr Senior Vice President – Chief People Officer

FORT WORTH, Texas – Worth Credit Union is pleased to announce the appointment of Katie Turner-Carr as SVP – Chief ...
Personnel Promotions

Ken Gardner Promoted to Vice President of Human Resources at Greater Texas|Aggieland Credit Union

Greater Texas|Aggieland Credit Union has named Ken Gardner as its new Vice President of Human Resources.
Making A Difference

Chartway Awards Directors’ Memorial Scholarships to 13 Student-Members

Chartway Credit Union is proud to announce the recipients of its 2026 Directors’ Memorial Scholarships. This year, Chartway expanded eligibility ...
Making A Difference

NASCUS Honors Janet Powell’s Distinguished Career and Service to the State Credit Union System

The National Association of State Credit Union Supervisors (NASCUS) recognizes and celebrates the remarkable career of Janet Powell, Chief of ...
Other

Credit union CDFI recertifications are beginning to be finalized

CU Strategic Planning helping over a quarter of CDFI credit unions recertify Credit unions can finally begin celebrating their Community ...
New Product Releases

eDOC Innovations Launches eDOC Chat Beta Program

eDOC Innovations announces the launch of the eDOC Chat Beta Program, providing credit unions with an opportunity to experience a ...
Other

Vizo Financial’s July 2026 Education Calendar

At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
Charity Events

Birthday Benefit Bash hits a high note for North Bay youth music programs

The fourth annual Birthday Benefit Bash, a community fundraiser that celebrates the birthdays of Brett Martinez, President and CEO of ...
Strategic Partnerships

Alogent and Solution Optimizers Partner to Help Financial Institutions Optimize and Scale ECM Strategies

Alogent announced a strategic partnership with Solution Optimizers, a professional services and consulting firm, to help banks and credit unions ...
Personnel Promotions

LAFCU promotes Steve Jorgensen to vice president of lending

LANSING, Mich. — LAFCU has promoted Steve Jorgensen to vice president of lending, where he focuses on the credit union’s ...
Making A Difference

Sound Credit Union Recognizes 2026 Scholarship Recipients

TACOMA, WA – Sound Credit Union (Sound) recently recognized its scholarship recipients for the 2026–2027 academic year. The financial institution ...
Making A Difference

SchoolsFirst Federal Credit Union Announces Five-Year Partnership with the University Foundation at Sacramento State

SchoolsFirst Federal Credit Union has established a five-year partnership with the University Foundation on behalf of Sacramento State to support ...
Making A Difference

SchoolsFirst Federal Credit Union Announces Winners of 2026 Member Education Award Scholarships

SchoolsFirst FCU has awarded more than $200,000 in college scholarships to 245 recipients as part of its 2026 Member Education ...
Technology

Historic Scale, Successful Outcome: Corelation Completes Largest Conversion in Company History with Mountain America Credit Union

Corelation, Inc. is proud to announce the successful conversion of Mountain America Credit Union to its KeyStone core processing platform. ...
New Product Releases

Corporate Central Partners with Advanced Fraud Solutions to Deliver ACH Fraud Scanning Through Beastro

Corporate Central is pleased to announce it now offers ACH Fraud Scanning through a partnership with Advanced Fraud Solutions (AFS). ...
Strategic Partnerships

Quavo Fraud & Disputes Earns SOC 1® Report, Demonstrating Commitment to Financial Institution Controls

Wilmington, DE — June 23, 2026 — Quavo, Inc. (“Quavo”), the leading AI disputes technology partner and strategic advisor for ...
Industry Analysis & Trends

Baker Market Update – Week in Review: June 18, 2026

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Operations & HR

TDFCU Announces New CEO to Drive Its Vision Forward

Washington, D.C. – June 22, 2026 – The Treasury Department Federal Credit Union (TDFCU) Board of Directors is pleased to ...
Marketing

Greater Texas|Aggieland Credit Union Sweeps Pinnacle Awards With Six Wins

Greater Texas|Aggieland Credit Union took home six prestigious Pinnacle Awards at the annual Cornerstone League marketing competition, demonstrating outstanding creative ...
Lending

One Fintech Opened More New Checking Accounts Last Year Than All U.S. Credit Unions Combined

LendKey announced the release of “How Credit Unions Can Steal SoFi’s Playbook: A Guide to Member Acquisition, Relationship Depth, and ...
Industry Analysis & Trends

Baker Market Update – Week in Review: July 2, 2026

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Making A Difference

TriUnity Foundation Opens National Grant Cycle for Credit Union Members Facing Terminal Illness

TriUnity Foundation, a nonprofit built by and for credit unions, has opened its next national grant cycle for members facing ...
Operations & HR

Redwood Credit Union named to Newsweek’s America’s Greatest Midsize Workplaces 2026

Redwood Credit Union (RCU) is proud to be recognized for the second year in a row as one of America’s ...
Other

Stephanie Schmidt Earns National Check Professional Accreditation

Corporate Central recently announced that Stephanie Schmidt, AAP, AFPP, NCP, CWCUL, CUDE, CCUE, CCUFC, CCCM, Vice President Member Experience, has ...
Other

CUES and TruStage® Announce Inaugural 2026 Leadership Pathways Cohort

CUES and TruStage® today announced the 25 credit union professionals selected for the inaugural CUES x TruStage Leadership Pathways cohort, ...
Making A Difference

Texas A&M IBE Students Raise $54,000 for Local Nonprofits

Student-led company teams pitched their unique business concepts to a panel of financial experts from Aggieland Credit Union. The credit ...
Making A Difference

SECU’s Statewide Network of 275 Branches to Serve as Collection Sites for Governor’s School Supply Drive

State Employees’ Credit Union (SECU) is pleased to announce its support for the 2026 Governor’s School Supply Drive, accepting donations ...
Strategic Partnerships

Tower Federal Credit Union Partners with Greenlight to Help Parents Raise Financially Smart Kids and Teens

Tower Federal Credit Union (Tower) today announced a partnership with Greenlight® Financial Technology, Inc. (Greenlight) to better serve families and ...
Other

Vizo Financial Announces Board Officers Following 2026 Annual Meeting

On June 17, 2026, Vizo Financial Corporate Credit Union held its 2026 Annual Meeting. Member credit unions participated virtually to ...
Industry Analysis & Trends

Baker Market Update – Week in Review: June 26, 2026

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Operations & HR

Worth Credit Union Names Katie Turner-Carr Senior Vice President – Chief People Officer

FORT WORTH, Texas – Worth Credit Union is pleased to announce the appointment of Katie Turner-Carr as SVP – Chief ...
Personnel Promotions

Ken Gardner Promoted to Vice President of Human Resources at Greater Texas|Aggieland Credit Union

Greater Texas|Aggieland Credit Union has named Ken Gardner as its new Vice President of Human Resources.
Making A Difference

Chartway Awards Directors’ Memorial Scholarships to 13 Student-Members

Chartway Credit Union is proud to announce the recipients of its 2026 Directors’ Memorial Scholarships. This year, Chartway expanded eligibility ...
Making A Difference

NASCUS Honors Janet Powell’s Distinguished Career and Service to the State Credit Union System

The National Association of State Credit Union Supervisors (NASCUS) recognizes and celebrates the remarkable career of Janet Powell, Chief of ...
Other

Credit union CDFI recertifications are beginning to be finalized

CU Strategic Planning helping over a quarter of CDFI credit unions recertify Credit unions can finally begin celebrating their Community ...
New Product Releases

eDOC Innovations Launches eDOC Chat Beta Program

eDOC Innovations announces the launch of the eDOC Chat Beta Program, providing credit unions with an opportunity to experience a ...
Other

Vizo Financial’s July 2026 Education Calendar

At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
Charity Events

Birthday Benefit Bash hits a high note for North Bay youth music programs

The fourth annual Birthday Benefit Bash, a community fundraiser that celebrates the birthdays of Brett Martinez, President and CEO of ...
Strategic Partnerships

Alogent and Solution Optimizers Partner to Help Financial Institutions Optimize and Scale ECM Strategies

Alogent announced a strategic partnership with Solution Optimizers, a professional services and consulting firm, to help banks and credit unions ...
Personnel Promotions

LAFCU promotes Steve Jorgensen to vice president of lending

LANSING, Mich. — LAFCU has promoted Steve Jorgensen to vice president of lending, where he focuses on the credit union’s ...
Making A Difference

Sound Credit Union Recognizes 2026 Scholarship Recipients

TACOMA, WA – Sound Credit Union (Sound) recently recognized its scholarship recipients for the 2026–2027 academic year. The financial institution ...
Making A Difference

SchoolsFirst Federal Credit Union Announces Five-Year Partnership with the University Foundation at Sacramento State

SchoolsFirst Federal Credit Union has established a five-year partnership with the University Foundation on behalf of Sacramento State to support ...
Making A Difference

SchoolsFirst Federal Credit Union Announces Winners of 2026 Member Education Award Scholarships

SchoolsFirst FCU has awarded more than $200,000 in college scholarships to 245 recipients as part of its 2026 Member Education ...
Technology

Historic Scale, Successful Outcome: Corelation Completes Largest Conversion in Company History with Mountain America Credit Union

Corelation, Inc. is proud to announce the successful conversion of Mountain America Credit Union to its KeyStone core processing platform. ...
New Product Releases

Corporate Central Partners with Advanced Fraud Solutions to Deliver ACH Fraud Scanning Through Beastro

Corporate Central is pleased to announce it now offers ACH Fraud Scanning through a partnership with Advanced Fraud Solutions (AFS). ...
Strategic Partnerships

Quavo Fraud & Disputes Earns SOC 1® Report, Demonstrating Commitment to Financial Institution Controls

Wilmington, DE — June 23, 2026 — Quavo, Inc. (“Quavo”), the leading AI disputes technology partner and strategic advisor for ...
Industry Analysis & Trends

Baker Market Update – Week in Review: June 18, 2026

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Operations & HR

TDFCU Announces New CEO to Drive Its Vision Forward

Washington, D.C. – June 22, 2026 – The Treasury Department Federal Credit Union (TDFCU) Board of Directors is pleased to ...
Marketing

Greater Texas|Aggieland Credit Union Sweeps Pinnacle Awards With Six Wins

Greater Texas|Aggieland Credit Union took home six prestigious Pinnacle Awards at the annual Cornerstone League marketing competition, demonstrating outstanding creative ...
Lending

One Fintech Opened More New Checking Accounts Last Year Than All U.S. Credit Unions Combined

LendKey announced the release of “How Credit Unions Can Steal SoFi’s Playbook: A Guide to Member Acquisition, Relationship Depth, and ...

Baker Market Update – Week in Review: July 2, 2026

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.

TriUnity Foundation Opens National Grant Cycle for Credit Union Members Facing Terminal Illness

TriUnity Foundation, a nonprofit built by and for credit unions, has opened its next national grant cycle for members facing life-threatening or terminal illness. The ...

Redwood Credit Union named to Newsweek’s America’s Greatest Midsize Workplaces 2026

Redwood Credit Union (RCU) is proud to be recognized for the second year in a row as one of America’s Greatest Midsize Workplaces 2026 by ...

Stephanie Schmidt Earns National Check Professional Accreditation

Corporate Central recently announced that Stephanie Schmidt, AAP, AFPP, NCP, CWCUL, CUDE, CCUE, CCUFC, CCCM, Vice President Member Experience, has earned the National Check Professional ...

CUES and TruStage® Announce Inaugural 2026 Leadership Pathways Cohort

CUES and TruStage® today announced the 25 credit union professionals selected for the inaugural CUES x TruStage Leadership Pathways cohort, a year-long leadership development experience ...

Texas A&M IBE Students Raise $54,000 for Local Nonprofits

Student-led company teams pitched their unique business concepts to a panel of financial experts from Aggieland Credit Union. The credit union awarded essential start-up funding ...
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