Industry Press

The Press Center allows credit unions and their partners to share important news and keep accomplishments front and center in the credit union industry.

InRoads Credit Union Leverages Eltropy Video Banking to Outsmart Fraudsters: Achieves 0% Fraud Rate By Eltropy

InRoads Credit Union, a leader in innovative member experiences and an Eltropy customer, recently shared that by leveraging Eltropy’s cutting-edge Video Banking solution, the Portland, Ore.-based credit union achieved an impressive 0% fraud rate, effectively safeguarding members and defeating fraudulent impersonations.

Eltropy July 28, 2023

$2.5 Billion Credit Union Partners with CUSO Financial Services By CUSO Financial Services, L.P.

Polish & Slavic Joins CFS Because of Established Startup Experience

CUSO Financial Services, L.P. July 27, 2023

GTE Financial’s Judging Panel Awards 26 Lucky Recipients For 12th Annual Student Scholarship Program By GTE Financial Federal Credit Union

As a leading not-for-profit credit union, GTE Financial continues to support education and young adults in the Tampa Bay area through its annual student scholarship program. A select committee of Tampa Bay’s top professionals recently convened to select the recipients awarding 26 dedicated students with $3,000 scholarships, a total of $78,000 in award proceeds.

GTE Financial Federal Credit Union July 27, 2023

Unitus Community Credit Union Launches Spanish-Language Chatbot with Glia By Glia

Credit union is the first in the Pacific Northwest to offer a Spanish-speaking chatbot New York, July 26, 2023 – Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automated self-service on a single platform, has partnered with $1.7 billion-asset Unitus Community Credit Union to successfully launch a Spanish-speaking chatbot. Unitus experienced

Glia July 26, 2023

$252 Million One Credit Union Joins CUSO Financial Services By CUSO Financial Services, L.P.

New England-Based One Credit Union Expands Member Services with New Partnership

CUSO Financial Services, L.P. July 26, 2023

UMassFive Aids Local Farmers with Flood Relief Donations By UMassFive College Federal Credit Union

Hadley, MA – UMassFive College Federal Credit Union (UMassFive) is proud to announce its recent donation of $2,500 to aid local farms impacted by the recent severe flooding in Western Massachusetts. The donations, made directly to the farms, have provided essential support to farmers who have all faced significant challenges due to the devastating floods,

UMassFive College Federal Credit Union July 26, 2023

SECU Foundation Grant Helps New Hanover County Non-Profit Open Doors to New Shelter By State Employees’ Credit Union

SECU Foundation recently announced its support for Domestic Violence Shelter & Services, Inc. (DVSS), providing $450,000 in funding to complete the non-profit’s capital campaign to open a newly built shelter in New Hanover County. DVSS is the only agency in the county that provides emergency shelter and support services to individuals impacted by domestic violence.

State Employees’ Credit Union July 25, 2023

CUES Directors Conference 2023 Heads to Lahaina, Maui, HI By CUES

CUES Directors Conference, the must-attend event for credit union board members, is heading to Lahaina, Maui, HI, December 10-13, talent development leader CUES has announced.

CUES July 25, 2023

United Federal Credit Union Promotes Two to Lead Member Experience and Personalization Efforts By United Federal Credit Union

United Federal Credit Union is excited to announce two promotions aimed at increasing member services. Kylie Glupker has been named Director of Personalization, and Justin Neu has been named Member Service Center Director.

United Federal Credit Union July 25, 2023

A CUSO and an Association Collaborate to Deliver Competitive Health Plans to Business Members By Corporate Central Credit Union

InterLutions recently launched a partnership with the Healthcare Credit Union Association (HCUA) to help credit unions deliver competitive health plans to their members, business accounts, and employees. The collaboration will give more consumers access to I-Care, a pioneering employee benefits solution designed to mitigate rising health costs.

Corporate Central Credit Union July 25, 2023

Origence and Eltropy Partnership Elevates Loan Origination Experience for Consumers By Origence

Origence, the leading lending technology solutions provider for credit unions, and Eltropy, the leading digital communications platform for community financial institutions (CFIs), are expanding their partnership to deliver an enhanced loan origination experience. The integration between Origence and Eltropy combines the strengths of both platforms, providing a comprehensive solution for credit unions to drive revenue

Origence July 25, 2023

Eltropy and Origence Partnership Elevates Loan Origination Experience for Consumers By Eltropy

Eltropy, the leading digital communications platform for community financial institutions (CFIs), and Origence, the leading lending technology solutions provider for credit unions, are expanding their partnership to deliver an enhanced loan origination experience. The integration between Origence and Eltropy combines the strengths of both platforms, providing a comprehensive solution for credit unions to drive revenue

Eltropy July 25, 2023

SECU Joins North Carolina Governor’s Office for School Supply Drive to Benefit Teachers and Students By State Employees’ Credit Union

State Employees’ Credit Union (SECU) announced today its support for the 2023 Governor’s School Supply Drive to help teachers and students get the items they need for the upcoming school year. In its fifth year to provide collection sites for the event, SECU is accepting donations across its statewide network of 275 branches now through

State Employees’ Credit Union July 24, 2023

United Federal Credit Union Names New Mortgage Advisor in Reno, Nevada By United Federal Credit Union

United Federal Credit Union (United) is pleased to announce the appointment of Beatriz Pico to Mortgage Advisor in Reno. Pico is based at United’s loan office at 13898 S. Virginia Street in Reno.

United Federal Credit Union July 24, 2023

OCCU’s four-day workweek pilot shows benefits for members and team By Oregon Community Credit Union

Four months into a pilot program to test a four-day, 32-hour workweek in its Member Contact Center, OCCU is already seeing results in the form of more satisfied members and happier employees. • In March 2023, OCCU began piloting a four-day, 32-workweek in its Member Contact Center. • At the four-month mark, metrics show positive

Oregon Community Credit Union July 24, 2023

Mazuma Credit Union is Bringing “I Love My Credit Union Day” Festivities to KC By Mazuma Credit Union

In cooperation with Envisant, a subsidiary of the Illinois Credit Union League (ICUL), Kansas City’s Mazuma Credit Union will host I Love My Credit Union Day events at the majority of its branch locations across the metropolitan area on Friday, July 28th.

Mazuma Credit Union July 24, 2023

Baker Market Update – Week in Review: July 21, 2023 By The Baker Group, LP

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.

The Baker Group, LP July 21, 2023

How Financial Institutions Should Prepare for the Return of Student Loan Repayments By TriVerity & The Loan Service Center

With President Biden’s student loan relief plan invalidated by the Supreme Court, borrowers will resume payments on their student loans this September. We have already seen an increase in delinquencies at the start of 2023, and without further debt relief, we will likely see another uptick when student loan payments resume. Both financial institutions and

TriVerity & The Loan Service Center July 21, 2023

Advia Credit Union proud to announce Key New Hires and Promotions By Advia Credit Union

Advia Credit Union is pleased to announce various internal promotions and new hires within the organization. These developments reflect the credit union’s commitment to fostering growth, recognizing achievements, and strengthening the institution’s position as a trusted financial partner.

Advia Credit Union July 20, 2023

We Florida Financial Chooses CUSO Financial Services By CUSO Financial Services, L.P.

$750 million credit union is sixth to join CUSO Financial Services (CFS) from LPL this Quarter

CUSO Financial Services, L.P. July 20, 2023

EasCorp Joins the FedNow Service By Eastern Corporate Federal Credit Union (EasCorp)

Eastern Corporate Federal Credit Union (“EasCorp”) announced it is live on the Federal Reserve’s new instant payment rail, the FedNow Service. Among the first depository institutions, EasCorp is now able to support payment activity through settlement and liquidity services.

Eastern Corporate Federal Credit Union (EasCorp) July 20, 2023

Vertifi Software Supports the FedNow Service, Advancing U.S. Payments System By Eastern Corporate Federal Credit Union (EasCorp)

Vertifi Software, LLC, (“Vertifi”) announced today it is now supporting live transactions on the Federal Reserve’s new instant payment rail, the FedNow Service. Vertifi is among the first service providers supporting transaction activity for financial institutions on the service.

Eastern Corporate Federal Credit Union (EasCorp) July 20, 2023

Catalyst Corporate Announces First Member Credit Union is Live on the Federal Reserve’s FedNow Service through Catalyst By Catalyst Corporate Federal Credit Union

Catalyst Corporate Federal Credit Union announces Tucson, Arizona-based Pima Federal Credit Union is now live and successfully receiving instant payment transactions on the Federal Reserve’s FedNow Service through Catalyst. Pima Federal launched its service to members in tandem with the general release of the Federal Reserve’s service on July 19 at 6:01 p.m. Central Time.

Catalyst Corporate Federal Credit Union July 20, 2023

Origence Hosts Economic and Lending Webcast with Elliot Eisenberg By Origence

Origence, the leading lending technology solutions provider for credit unions, is hosting a free webcast entitled “The US Economy: Rising Rates, Real Risks, and Recession?” with special guest speaker Economist Elliot Eisenberg on July 27, 2023 at time 11 am PDT.

Origence July 18, 2023

Plain View Community Coalition Receives SECU Foundation Grant for Strategic Planning By State Employees’ Credit Union

Plain View Community Coalition (PVCC) recently received a $40,000 grant from SECU Foundation to help further its mission to promote outreach and improve access to health, wellness, and recreation activities for low-resourced youth, adults, and the elderly.

State Employees’ Credit Union July 18, 2023

BCC changes name to KellMoore & Associates By KellMoore & Associates

Announcement of new name

KellMoore & Associates July 18, 2023

Texas Bay Credit Union Partners with Eltropy to Elevate Member Experience through Expanded Digital Communication Channels By Eltropy

Eltropy, the leading enterprise-wide digital conversations platform for community financial institutions, today announced it has partnered with Texas Bay Credit Union, a community financial institution (CFI) serving the greater Houston market. Texas Bay chose Eltropy as an important step in its ongoing digital transformation to help improve its member engagement across account openings, providing loans,

Eltropy July 18, 2023

The Power of Rapid Decisions in Indirect Lending: Leveraging Technology for Success By CU Alliance, LLC

Houston, TX | July 18, 2023. The need for rapid decisions has become a crucial trend in indirect lending within today’s highly competitive market. Dealers and lenders alike must be able to close deals swiftly to gain an edge over their competitors. Speedy decisions enhance the customer experience, drive sales, and reduce costs for lenders.

CU Alliance, LLC July 18, 2023

Corporate Central Welcomes Justin Burns as Software Engineer By Corporate Central Credit Union

Corporate Central is pleased to announce and welcome Justin Burns as a Software Engineer. In this role, Burns will create, code, test, debug, maintain, and troubleshoot complex applications to meet business requirements. He will design and develop business intelligence systems and database systems and design and maintain front-end user interfaces. In addition, he will provide

Corporate Central Credit Union July 17, 2023

Baker Market Update – Week in Review: July 14, 2023 By The Baker Group, LP