Industry Press
The Press Center allows credit unions and their partners to share important news and keep accomplishments front and center in the credit union industry.
Eltropy Introduces Revolutionary “Digital Conversations Platform” By Eltropy

Eltropy today announced the introduction of a first-of-its-kind Digital Conversations Platform — designed specifically for credit unions. This platform allows credit unions to create personalized member experiences for every interaction — whether in-branch or digital through any communication channel. It utilizes automation to respond to simple interactions 24/7, allowing CU staff to focus on higher-value
Co-op Solutions Introduces Co-op Pay Network By CO-OP Solutions

To position credit unions to receive the most favorable debit point-of-sale terms, Co-op Solutions has formed a new debit POS network specifically for these institutions. Co-op Pay Network is open to every credit union, regardless of debit processing relationship.
Arkatechture and Credit Unions First Partner Up By Arkatechture

Credit Unions First, the credit union insurance CUSO has partnered up with credit union data analytics provider, Arkatechture CUSO
Baker Market Update – Week in Review: February 24, 2023 By The Baker Group, LP

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.
CUES Releases The State of Credit Union Governance, 2023 Report By CUES

CUES and partner Quantum Governance, L3C, have released The State of Credit Union Governance, 2023. Drawing on data from CU board assessments, it focuses on four key elements of governance: roles and responsibilities, trust, engagement and accountability.
Killins Elected to TruPartner Board of Directors By TruPartner Credit Union

TruPartner Credit Union is pleased to announce that Robert Killins has been elected to the Board of Directors. He will serve as Treasurer during the three-year term.
Career Mastered Magazine Recognizes SECU’s Emma Hayes for Diversity and Inclusion Leadership By State Employees’ Credit Union

SECU is pleased to announce that Chief Culture Officer Emma Hayes has been named to the “2023 Women’s Leadership Diversity IMPACT 50 List” by Career Mastered Magazine.
BECU Grows Presence with Neighborhood Financial Centers in Monroe and Columbia City By BECU

BECU, Washington’s largest credit union, today announced it will open new financial centers in Monroe, Washington and in the Columbia City neighborhood of Seattle.
Nationwide Search for Next CUES CEO Launched with DDJ Myers as Facilitator By CUES

Nationwide Search for Next CUES CEO Launched with DDJ Myers as Facilitator
Sharetec Core Celebrates 25 Years of Service to 16 Credit Unions By Sharetec Systems, Inc.

LINO LAKES, MN – Today, Sharetec Systems, a leading provider of innovative core processing software, celebrates the milestone of 16 credit unions and their partnership with Sharetec for over 25 years. Sharetec has prioritized providing exceptional service and support to credit union partners and is vested in their long-term success. These longstanding partners from across
InFirst Federal Credit Union Executive Leadership Changes By InFirst Federal Credit Union

ALEXANDRIA, VA (02/22/2023) – InFirst Federal Credit Union (InFirst) announces changes to its Executive Leadership team. Please see the attached Press Release.
Greater Texas|Aggieland’s Greater Good Campaign Increased Community Service in 2022

Greater Texas|Aggieland Credit Union donated nearly $200,000 to charities in Central Texas, the Brazos Valley and other service areas of Texas last year. The donations were part of the credit union’s Greater Good campaign, a corporate-wide initiative to increase community service and engagement.
Clearview Federal Credit Union Announces Lisa Florian as President & CEO By Clearview Federal Credit Union

The Clearview Federal Credit Union Board of Directors is pleased to announce that Lisa Florian will be the first female President & CEO in Clearview’s history, effective April 1, 2023. Florian’s appointment to the Clearview helm follows the announcement of the departure of the current President & CEO, Ron Celaschi, who will retain the position
Credit Unions Form CUSO to Access Prizeout’s Innovative Technology and Disrupt Traditional Banking Models

Nine credit unions nationwide have joined the Prizeout Partners CUSO to give their members access to more funds during the economic downturn, support their local community merchants, and increase their institutions’ non-interest income
APL FCU Lowers Delinquency Rate by 20% with Eltropy By Eltropy

As a result of APL Federal Credit Union’s Text Messaging platform from Eltropy, delinquency rates dropped by 20%, call volumes on loan applications dropped by 60%, and more than 200 automated Texts are now being sent per week. What’s more, APL is seeing its biggest auto and home loan growth in the 70-year history of
UMassFive Announces Recent Management Promotions By UMassFive College Federal Credit Union

UMassFive is excited to announce two recent management team promotions: Assistant Vice President of Information Technology, Melvin Olivo, and Information Technology Manager, Theo Streeter.
PSCU Named One of America’s Best Midsize Employers by Forbes By PSCU

PSCU, the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider, has been named to the Forbes list of America’s Best Midsize Employers 2023.
OCCU hires two leaders By Oregon Community Credit Union

OCCU welcomes Genevieve Sumnall as VP of business services and has promoted Cheleana Stafflund to director of retail operations. Both Sumnall and Stafflund started their new roles in Jan. 2023.
Co-op Solutions’ New Strategic Provider Program Adds NYDIG By CO-OP Solutions

Co-op Solutions is partnering with NYDIG, the leading provider of digital asset solutions for the credit union industry, to empower members to access digital assets safely and securely via their credit union’s digital banking interface.
The Collective Power of a Dollar: SECU Foundation has a Long History of Supporting Economically Distressed Communities Across North Carolina By State Employees’ Credit Union

With one dollar a month, State Employees’ Credit Union’s (SECU’s) 2.7 million members are making a powerful impact in North Carolina’s most economically distressed communities.
SECU Foundation Awards $500,000 Grant to Senior Services to Support Campus Expansion By State Employees’ Credit Union

SECU Foundation recently awarded a $500,000 grant to Senior Services, a Forsyth County non-profit offering programs that respond to the needs of the elderly and their caregivers.
Texas Trust Employees Graduate from Leadership Academy By Texas Trust Credit Union

Texas Trust Credit Union employees Silvia Avila and Travis Tedford have graduated from the Cornerstone League’s Leadership Academy (CLA).
CHRISTIAN COMMUNITY CREDIT UNION DONATES $5,000 FOR EMERGENCY RELIEF IN TURKEY AND SYRIA By Christian Community Credit Union

Christian Community Credit Union (CCCU) donated $5,000 to International Ministries (IM) emergency relief efforts for survivors of the recent earthquakes in Turkey and Syria. A 7.8 magnitude earthquake struck Turkey and Syria on February 6, 2023, which was followed hours later by a second powerful jolt. Many buildings collapsed including hospitals, schools, and apartment blocks.
Baker Market Update – Week in Review: February 17, 2023 By The Baker Group, LP

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.
1st MidAmerica Credit Union Recognized with Three State Awards By 1st MidAmerica Credit Union

1st MidAmerica Credit Union was recently recognized with the first place Dora Maxwell Award for social responsibility, first place for the Desjardins Award for adult financial literacy, and a second place Louise Herring Award for internal programs that benefit members. All the honors were presented by the Illinois Credit Union League at the 1st MidAmerica
United Federal Credit Union Promotes Juan De Alba Villegas to Branch Manager at Carson City North Branch By United Federal Credit Union

United Federal Credit Union (United) has promoted Juan De Alba Villegas to the position of Branch Manager at its location at 1350 E. William St. in Carson City, Nevada.
CUES Governance Leadership Institute™ I & II Explores Organizational-Level Issues, Emerging Tech for Board Members By CUES

Registration is now open for CUES Governance Leadership Institute I and CUES Governance Leadership Institute II: Emerging Technologies, held in partnership with the Rotman School of Management, University of Toronto.
U.S. Senate Federal Credit Union to Eliminate NSF and Overdraft Fees in Landmark Decision By United States Senate Federal Credit Union

In September 2022, the United States Senate Federal Credit Union (USSFCU) leadership and Board of Directors held a year-end strategic planning session where the topic of eliminating certain fees came to the forefront of discussion. NSF and overdraft fees quickly took centerstage and it was unanimously agreed upon that USSFCU members should no longer have
GTE Financial Announces Acquisition Of Local Insurance Group Serving Hispanic Community By GTE Financial Federal Credit Union

GTE Financial, one of Tampa Bay’s leading financial institutions, has acquired Blue Star Insurance Group Inc., a local and regional agency focusing on auto, home, business, life, and health insurance. The acquisition helps the credit union expand its insurance offerings into Tampa’s Hispanic market.
SECU Foundation Awards Scotland Family Counseling Center Grant to Benefit Expansion of Mental Health and Wellness Programs By State Employees’ Credit Union

SECU Foundation recently awarded Scotland Family Counseling Center a $40,000 grant to help enhance internal and external communications and extend the non-profit’s reach within Scotland County and neighboring communities. The organization is an outreach ministry that provides mental health and wellness programs to individuals and families in life crises situations.
Thirty-Six CUES® Emerge Participants Selected from Record Number of Applicants
Thirty-six “emerging” credit union leaders who have the potential to create a lasting impact within the credit union industry have …
OCCU piloting four-day, 32-hour workweek
OCCU is one of the first U.S. credit unions to engage in a pilot program to test the benefits of …
Texas Trust Credit Union Reaches $2 Billion Milestone, Doubling in Size Since 2016
Arlington, Texas – March 20, 2023 – Texas Trust Credit Union is now a $2 billion institution, putting it among …
CUSG Awards Top Honors for Exceptional Experiences in Customer Service
CUSG proudly announces its 2023 MemberXP “Best of the Best” award winners, honoring 13 credit unions nationwide.
For Members OnlyTM FCU, founded by Alpha Kappa Alpha Sorority, Incorporated ® partners with Aurora Advantage, Powered by CSPI, to launch its own niche, fully digital Credit Union
Jefferson City, MO: The name “For Members Only” speaks to niche banking and its ongoing service to 355,000 members of …
GCS CREDIT UNION RECEIVES MASTERCARD AWARD
GCS Credit Union was recently awarded the Doing Well by Doing Good Award by Mastercard for their charitable and community …
Stephanie Stout Promoted to Vice President at Greater Texas|Aggieland Credit Union
Stephanie Stout has been named to the Greater Texas|Aggieland Credit Union executive team with a promotion to Vice President, Member …
Baker Market Update – Week in Review: March 17, 2023
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic …
Coastal Credit Union Foundation Funds Two Habitat for Humanity Builds in Honor of Retiring CEO Chuck Purvis
The Coastal Credit Union Foundation has granted $100,000 each to Habitat for Humanity of Orange County and Habitat for Humanity …
Eltropy’s AI Platform Gets Smarter as Contact Center Demand Surges
Eltropy’s AI Platform Gets Smarter as Contact Center Demand Surges With Call Center volume on the rise across all channels, …
UMassFive Collecting Personal Care Items for Local Survival Centers
During the month of March, the Hadley, Northampton, and Springfield Mercy Medical Center Branches of UMassFive College Federal Credit Union …
PCM Credit Union Announces Selection of New President/CEO
PCM Credit Union Announces Selection of New President/CEO Cornerstone Resources’ executive search and professional recruiting division assisted with placement GREEN …
PCM Credit Union Announces Retirement of President and CEO Dan Wollin
PCM Credit Union Announces Retirement of President and CEO Dan Wollin Green Bay, WI, March 10th, 2023 – PCM Credit …
Greater Texas Credit Union Funds ‘Little Lockers’ at Elementary Schools to Encourage Reading
Greater Texas Credit Union has partnered with the TEXAS YES Project to provide Little Lockers at elementary schools in the …
United Federal Credit Union Promotes Christopher Swartz to Branch Manager in South Bend
United Federal Credit Union (United) has promoted Christopher Swartz to the position of Branch Manager at its branch at 223 …
OCCU Foundation invests in parenting education
With a grant from OCCU Foundation, Eugene-based nonprofit Parenting Now is launching an updated Spanish-language edition of its flagship curriculum, …
National Cooperative Bank Provides a $5 Million Subordinated Debt Loan to Notre Dame Federal Credit Union
National Cooperative Bank (NCB), a leading financial institution dedicated to providing banking solutions to cooperatives and socially responsible organizations nationwide, …
National Cooperative Bank Provides a $5 Million Subordinated Debt Loan to Notre Dame Federal Credit Union
National Cooperative Bank (NCB), a leading financial institution dedicated to providing banking solutions to cooperatives and socially responsible organizations nationwide, …
TopLine’s Bedding Drive Benefits Non-Profits to Support Local Communities
TopLine’s third annual Bedding Drive held during the month of February benefited three local non-profits, Avenues for Youth, MORE Community …
GTE Financial Chief Lending Officer Named 2023 Businesswoman Of The Year
Not-for-profit financial institution, GTE Financial, is proud to announce Dona Svehla, Senior Vice President and Chief Lending Officer, has been …
CreditUnions.com Announces 2023 Innovation Series Winners
Washington, DC – CU NextGen, SundaySky, and VisiFI are the winners of CreditUnions.com’s fifth-annual Innovation Series. The 2023 series explored …
Baker Market Update – Week in Review: March 10, 2023
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic …
Jack Antonini, NACUSO’s President & CEO, Announces Retirement
NACUSO, the National Association of Credit Union Service Organizations, is announcing Jack Antonini’s retirement as President and CEO later in …
Directlink Announces Integration With Q2’s Digital Banking Platform
Directlink today announced its integration with Q2’s Digital Banking Platform, via the Q2 Partner Accelerator Program. This integration allows Directlink …
Coastal Credit Union Named Among Best Mortgage Companies to Work For
Coastal Credit Union has been named as one of the 2023 Best Mortgage Companies to Work for. This program was …
Teachers Federal Credit Union Announces Third Annual Teacher Appreciation Week Contest Celebrating Educators Making Outstanding Contributions in Their Communities
Teachers Federal Credit Union is proud to announce that submissions are now open for its annual Teacher Appreciation Week Contest. …
BCU ANNOUNCES ADDITIONS TO ITS SENIOR LEADERSHIP TEAM
BCU is proud to announce the hiring of Bhavna Guglani as Chief Digital Officer, and the promotions of Maggie Garcia, …
Advanced Management Program from CUES, Cornell University Gives Emerging Leaders a Look Into the C-Suite
CUES Advanced Management Program from Cornell University is returning this summer, offering emerging leaders the opportunity to explore eight c-suite …
Tech Credit Union Selects PSCU for Debit Card Processing Services
PSCU, the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider, today announced that …
Greater Texas Credit Union Signs Multi-year Sponsorship with Texas State University Sports
Greater Texas Credit Union and Texas State University have signed a multi-year sponsorship agreement making Greater Texas an official sponsor …
Thirty-Six CUES® Emerge Participants Selected from Record Number of Applicants
Thirty-six “emerging” credit union leaders who have the potential to create a lasting impact within the credit union industry have …
OCCU piloting four-day, 32-hour workweek
OCCU is one of the first U.S. credit unions to engage in a pilot program to test the benefits of …
Texas Trust Credit Union Reaches $2 Billion Milestone, Doubling in Size Since 2016
Arlington, Texas – March 20, 2023 – Texas Trust Credit Union is now a $2 billion institution, putting it among …
CUSG Awards Top Honors for Exceptional Experiences in Customer Service
CUSG proudly announces its 2023 MemberXP “Best of the Best” award winners, honoring 13 credit unions nationwide.
For Members OnlyTM FCU, founded by Alpha Kappa Alpha Sorority, Incorporated ® partners with Aurora Advantage, Powered by CSPI, to launch its own niche, fully digital Credit Union
Jefferson City, MO: The name “For Members Only” speaks to niche banking and its ongoing service to 355,000 members of …
GCS CREDIT UNION RECEIVES MASTERCARD AWARD
GCS Credit Union was recently awarded the Doing Well by Doing Good Award by Mastercard for their charitable and community …
Stephanie Stout Promoted to Vice President at Greater Texas|Aggieland Credit Union
Stephanie Stout has been named to the Greater Texas|Aggieland Credit Union executive team with a promotion to Vice President, Member …
Baker Market Update – Week in Review: March 17, 2023
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic …
Coastal Credit Union Foundation Funds Two Habitat for Humanity Builds in Honor of Retiring CEO Chuck Purvis
The Coastal Credit Union Foundation has granted $100,000 each to Habitat for Humanity of Orange County and Habitat for Humanity …
Eltropy’s AI Platform Gets Smarter as Contact Center Demand Surges
Eltropy’s AI Platform Gets Smarter as Contact Center Demand Surges With Call Center volume on the rise across all channels, …
UMassFive Collecting Personal Care Items for Local Survival Centers
During the month of March, the Hadley, Northampton, and Springfield Mercy Medical Center Branches of UMassFive College Federal Credit Union …
PCM Credit Union Announces Selection of New President/CEO
PCM Credit Union Announces Selection of New President/CEO Cornerstone Resources’ executive search and professional recruiting division assisted with placement GREEN …
PCM Credit Union Announces Retirement of President and CEO Dan Wollin
PCM Credit Union Announces Retirement of President and CEO Dan Wollin Green Bay, WI, March 10th, 2023 – PCM Credit …
Greater Texas Credit Union Funds ‘Little Lockers’ at Elementary Schools to Encourage Reading
Greater Texas Credit Union has partnered with the TEXAS YES Project to provide Little Lockers at elementary schools in the …
United Federal Credit Union Promotes Christopher Swartz to Branch Manager in South Bend
United Federal Credit Union (United) has promoted Christopher Swartz to the position of Branch Manager at its branch at 223 …
OCCU Foundation invests in parenting education
With a grant from OCCU Foundation, Eugene-based nonprofit Parenting Now is launching an updated Spanish-language edition of its flagship curriculum, …
National Cooperative Bank Provides a $5 Million Subordinated Debt Loan to Notre Dame Federal Credit Union
National Cooperative Bank (NCB), a leading financial institution dedicated to providing banking solutions to cooperatives and socially responsible organizations nationwide, …
National Cooperative Bank Provides a $5 Million Subordinated Debt Loan to Notre Dame Federal Credit Union
National Cooperative Bank (NCB), a leading financial institution dedicated to providing banking solutions to cooperatives and socially responsible organizations nationwide, …
TopLine’s Bedding Drive Benefits Non-Profits to Support Local Communities
TopLine’s third annual Bedding Drive held during the month of February benefited three local non-profits, Avenues for Youth, MORE Community …
GTE Financial Chief Lending Officer Named 2023 Businesswoman Of The Year
Not-for-profit financial institution, GTE Financial, is proud to announce Dona Svehla, Senior Vice President and Chief Lending Officer, has been …
CreditUnions.com Announces 2023 Innovation Series Winners
Washington, DC – CU NextGen, SundaySky, and VisiFI are the winners of CreditUnions.com’s fifth-annual Innovation Series. The 2023 series explored …
Baker Market Update – Week in Review: March 10, 2023
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic …
Jack Antonini, NACUSO’s President & CEO, Announces Retirement
NACUSO, the National Association of Credit Union Service Organizations, is announcing Jack Antonini’s retirement as President and CEO later in …
Directlink Announces Integration With Q2’s Digital Banking Platform
Directlink today announced its integration with Q2’s Digital Banking Platform, via the Q2 Partner Accelerator Program. This integration allows Directlink …
Coastal Credit Union Named Among Best Mortgage Companies to Work For
Coastal Credit Union has been named as one of the 2023 Best Mortgage Companies to Work for. This program was …
Teachers Federal Credit Union Announces Third Annual Teacher Appreciation Week Contest Celebrating Educators Making Outstanding Contributions in Their Communities
Teachers Federal Credit Union is proud to announce that submissions are now open for its annual Teacher Appreciation Week Contest. …
BCU ANNOUNCES ADDITIONS TO ITS SENIOR LEADERSHIP TEAM
BCU is proud to announce the hiring of Bhavna Guglani as Chief Digital Officer, and the promotions of Maggie Garcia, …
Advanced Management Program from CUES, Cornell University Gives Emerging Leaders a Look Into the C-Suite
CUES Advanced Management Program from Cornell University is returning this summer, offering emerging leaders the opportunity to explore eight c-suite …
Tech Credit Union Selects PSCU for Debit Card Processing Services
PSCU, the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider, today announced that …
Greater Texas Credit Union Signs Multi-year Sponsorship with Texas State University Sports
Greater Texas Credit Union and Texas State University have signed a multi-year sponsorship agreement making Greater Texas an official sponsor …
Thirty-Six CUES® Emerge Participants Selected from Record Number of Applicants

Thirty-six “emerging” credit union leaders who have the potential to create a lasting impact within the credit union industry have been selected to participate in …
OCCU piloting four-day, 32-hour workweek

OCCU is one of the first U.S. credit unions to engage in a pilot program to test the benefits of a four-day, 32-hour workweek with …
Texas Trust Credit Union Reaches $2 Billion Milestone, Doubling in Size Since 2016

Arlington, Texas – March 20, 2023 – Texas Trust Credit Union is now a $2 billion institution, putting it among the top 225 credit unions …
CUSG Awards Top Honors for Exceptional Experiences in Customer Service

CUSG proudly announces its 2023 MemberXP “Best of the Best” award winners, honoring 13 credit unions nationwide.
For Members OnlyTM FCU, founded by Alpha Kappa Alpha Sorority, Incorporated ® partners with Aurora Advantage, Powered by CSPI, to launch its own niche, fully digital Credit Union

Jefferson City, MO: The name “For Members Only” speaks to niche banking and its ongoing service to 355,000 members of Alpha Kappa Alpha Sorority. Steeped …
GCS CREDIT UNION RECEIVES MASTERCARD AWARD

GCS Credit Union was recently awarded the Doing Well by Doing Good Award by Mastercard for their charitable and community efforts as part of Mastercard’s …