Industry Press

The Press Center allows credit unions and their partners to share important news and keep accomplishments front and center in the credit union industry.

Date

Eltropy Named Finalist for AI Innovation in 2024 Credit Union Times Luminaries Awards

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), has been named a finalist for the 2024 Credit Union Times Luminaries Awards in the “Product Innovation – Advances in AI” category. The Credit Union Times Luminaries Awards celebrate organizations and individuals who drive innovation and meaningful progress in the credit union industry. Eltropy’s

Mastering Credit Dispute Management: Adapting to Modern Influences

Did you know there is a correlation between social media and credit disputes? Social media has become a staple in most people’s lives, with 62.6% of the world’s population using it, spending an average of over two hours per day spent on it. In an era where social media influences a lot of decisions, it

Truliant Names Troutman Chief Operating Officer

Truliant Federal Credit Union announced today that it has named industry veteran Michael Troutman to the role of Chief Operating Officer. As COO, Troutman will be responsible for departments including its branch operations, mortgage, Truliant Financial Advisors, and Truliant Business Services.

Chartway Hosts Members and Community Partners at Sunset Branch to Celebrate its Sixth Juntos Avanzamos Designated Branch, First in Southern Utah

Chartway Credit Union hosted a fiesta today at its recently renovated Sunset Branch in St. George, Utah to celebrate its Juntos Avanzamos designation from Inclusiv, an organization dedicated to closing the gaps and removing barriers to financial opportunities for people living in underbanked and underserved communities. This is the credit union’s first fully bilingual branch

Velera’s TriVerity Appoints David Knowles as President

TriVerity, a Velera company, today announced David Knowles has been named president. In his role, Knowles will oversee the delivery of services, contracting, digital integration, marketing, IT, support and more within TriVerity. Knowles will also lead disputes and operations for Velera.

Tower Federal Credit Union’s Brand Refresh Wins Four Awards from the Marketing Association of Credit Unions (MAC), Brings Award Count for Rebrand Campaign to Seven

Tower Federal Credit Union proudly announced today wins in four award categories from the Marketing Association of Credit Unions (MAC) for its successful brand refresh campaign. Tower won Gold for Logo Redesign, Silver for Rebrand, and Bronze for both Complete Campaign (Rebrand) and Website Redesign. The MAC awards bring Tower’s brand refresh “medal” count for

CUSO’s CU-Save Program Delivers Major Cost Savings for Credit Unions

InterLutions, a leading Credit Union Service Organization (CUSO), has once again delivered impressive savings for credit unions through its CU-Save program. Partnering with the industry-leading advisory firm SRM, InterLutions recently helped 34 credit unions save a combined $10 million by negotiating improved contracts with third-party vendors. Since its launch in 2017, CU-Save has helped over

Sharetec Expands Partnership with Larky to Provide nudge® Push Notification Platform to All Clients

Sharetec, a leading provider of innovative core processing software and digital solutions, is excited to announce the expansion of its strategic partnership with Larky, the industry leader in proactive account holder engagement. This expansion will deliver Larky’s nudge® platform to all Sharetec Digital Banking clients significantly boosting member engagement and satisfaction.

Join Us for International Credit Union Day: “One World Through Cooperative Finance” at Advia Credit Union

On October 17, 2024, credit union members around the world will celebrate International Credit Union Day®, an annual event commemorating the credit union movement’s impact and achievements. This year makes the 76th anniversary of this event, celebrated under the theme One World Through Cooperative Finance. In recognition of this special day, Advia extends our heartfelt

Truliant #1 in SBA Origination Loans Among All Credit Unions

According to the Small Business Administration (SBA) Lender Report, Truliant Federal Credit Union is now the #1 originator in the nation of SBA loans for credit unions. Among all SBA lending institutions, Truliant stands at #55 with $104 million in SBA 7(a) approved loans for the 2024 fiscal year, which ended in September.

Chartway and Chartway Promise Foundation Bring Hope to Seven Promise Heroes During Childhood Cancer Awareness Month

Chartway Credit Union and its charitable arm, the Chartway Promise Foundation, wrapped up a month of foundation-hosted fundraisers and credit union events for Childhood Cancer Awareness Month with their 25th annual “Swings for Smiles” golf tournament and annual “Night for Hope” fundraiser. Thanks to member and community support throughout September, the foundation superseded its $250,000

FOR IMMEDIATE RELEASE LOYALTY CREDIT UNION NAMES PARK BROOME AS NEW PRESIDENT AND CEO

PENSACOLA, FLORIDA, – The Board of Directors of LOYALTY Credit Union proudly announces the appointment of Park Broome as its new President and Chief Executive Officer, effective July 15, 2024. Park most recently served as LOYALTY’S Chief Strategy Officer following the merger of Central Credit Union of Florida and Tallahassee-Leon Federal Credit Union. Prior to

Synergent and Partner Credit Unions Honored with Five MAC Award Wins

Synergent has received five Marketing Association of Credit Unions (MAC) Awards for creative marketing campaigns. These efforts were developed in partnership with the following credit unions: Bayer Heritage FCU, Capital Area FCU, Casco FCU, Homefield CU, and PeoplesChoice CU.

Day Air Hosts Record-Breaking College Prep Night

Day Air Credit Union is proud to announce the success of its largest College Prep Night yet, held recently for aspiring college students and their families at Day Air Ballpark. The event welcomed over 2,000 students and their families, providing an invaluable opportunity to meet with representatives from more than 70 colleges and universities across

Alogent and DXC Technology Announce Strategic Collaboration to Enhance Deposit Automation and Back-Office Processing

Alogent, a global software innovator in the banking and financial services market, and DXC Technology (NYSE: DXC), a leading Fortune 500 global technology services provider, announced a strategic collaboration to streamline and automate deposit processing end to end for financial institutions. Building on successes in the UK banking market, this expanded collaboration pairs Alogent’s item

Operations & HR

Gulf Winds Welcomes Jennifer Perez as Vice President of Marketing

Gulf Winds Credit Union is excited to announce that Pensacola native Jennifer Perez has joined the senior leadership team as ...
Lending

National Cooperative Bank Provides $4 Million Subordinated Debt Loan to OnPath Federal Credit Union

National Cooperative Bank provided a $4 million subordinated debt loan to OnPath Federal Credit Union to support strategic initiatives, including ...
Personnel Promotions

Tower Federal Credit Union Welcomes Darena Merdzhanova as New Vice President of Compliance

Tower Federal Credit Union, one of Maryland’s largest credit unions, announces the hiring of Darena Merdzhanova, JD, MBA, CRCM as ...
Marketing

Indianapolis Star Names Indiana Members Credit Union a Winner of the Central Indiana Top Workplaces 2026 Award

Indiana Members Credit Union has been awarded a Top Workplaces 2026 honor by Indianapolis Star.
Industry Analysis & Trends

Baker Market Update – Week in Review: June 05, 2026

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Charity Events

Chartway’s Week of Giving Brings Utah Communities Together for Celebrations and Sell-Out Fundraising Event

Chartway Credit Union’s Chartway Promise Foundation recently wrapped up a weeklong series of celebratory and fundraising events dedicated to delivering ...
Other

SchoolsFirst Federal Credit Union Expands Across California With Seven New Branches

SchoolsFirst Federal Credit Union is expanding its statewide presence with seven new branches, bringing accessible, personalized financial services closer to ...
Other

Five credit unions earn California’s Cal IIP Awards with assistance from CU Strategic Planning

All five credit unions that CU Strategic Planning assisted with applications to the California Investment & Innovation Program (Cal IIP) ...
Making A Difference

3Rivers Credit Union Foundation Surpasses $132,000 in Community Giving During First Half of 2026

The 3Rivers Credit Union Foundation awarded $63,000 to 21 nonprofit organizations during its second grant cycle of 2026, bringing the ...
Strategic Partnerships

MERGER PLANNED FOR HEALTHCARE ASSOCIATES CREDIT UNION (HACU) AND  BAXTER CREDIT UNION (BCU) 

HealthCare Associates Credit Union (HACU), a $479.4 million credit union headquartered in Lisle, IL, and Baxter Credit Union (BCU), a $6.5 ...
Strategic Partnerships

Centris Federal Credit Union Selects Alogent’s Unify SaaS Platform to Modernize and Streamline Enterprise Deposit Processing

Alogent announced today that Centris Federal Credit Union, a $1.5 billion, Omaha-based financial institution, has selected Unify to modernize enterprise ...
Strategic Partnerships

Hartford Federal Credit Union Chooses Synergent as Partner for Core Processing and Integrated Services

WESTBROOK, ME (June 3, 2026) – Synergent® has entered into a ten-year hosted Jack Henry™ Symitar® core processing agreement with ...
Technology

Quavo Fraud & Disputes Releases 2026 State of Dispute Management Performance Report

Landmark Benchmark Study Reveals How AI-Powered Dispute Management Is Closing the Gap Between Industry Average and Best-in-Class Performance
Making A Difference

Credit Unions Reach 250+ Shared Member Stories Reflecting The People-First Purpose Of The Movement

Washington, DC – Callahan & Associates announced that The Member Story Project has surpassed 250 published stories, a milestone that ...
Other

NASCUS Urges Regulatory Modernization and Greater Clarity for State-Chartered Credit Unions in Comments to NCUA

The National Association of State Credit Union Supervisors (NASCUS) submitted a comment letter to the National Credit Union Administration (NCUA) ...
Personnel Promotions

Coastal Credit Union Hires Allison Liston, VP of Legal and Compliance

Coastal Credit Union has hired Allison Liston as its new Vice President of Legal and Compliance. She will lead the ...
Vendor Resources

Coastal Credit Union Now Live with CashBack+ Credit Card Rewards

NEW YORK, NY – June 3, 2026 – Today, Coastal Credit Union announced an expanded partnership with Prizeout, going live ...
Making A Difference

Tower Federal Credit Union & TowerCares Foundation Launch $250,000 for a Brighter America: A New Community Giving Initiative Supporting Military, Veterans, and Children in Need

Tower Federal Credit Union today announced the launch of $250,000 for a Brighter America, a new community giving initiative celebrating ...
Legal/Regulatory

Illinois Credit Union League Applauds Passage of Legislation Extending Implementation of the Interchange Fee Prohibition Act to July 1, 2027

The Illinois Credit Union League applauds passage of SB 3645, legislation that extends implementation of the Interchange Fee Prohibition Act ...
Industry Analysis & Trends

Baker Market Update – Week in Review: May 29, 2026

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Other

Vizo Financial’s June 2026 Education Calendar

At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
Making A Difference

LAFCU awards $20,000 in scholarships through annual essay contest

LANSING, Mich. — LAFCU, a Michigan-based credit union, is proud to announce the winners of its 2026 Write to Educate ...
Other

SchoolsFirst FCU Partners with Classroom of the Future Foundation to Celebrate 23rd Annual Innovation in Education Awards

SchoolsFirst Federal Credit Union joined Classroom of the Future Foundation (CFF) to honor educators, students and community partners at the ...
Other

Chartway Wins Eight 2026 Top Workplaces Culture Excellence and Industry Awards

Chartway Credit Union is pleased to announce it is a 2026 Top Workplaces Culture Excellence and Industry Award winner for ...
Strategic Partnerships

eDOC Innovations Hosts Successful Advanced Fraud Solutions TrueChecks Webinar Focused on Fraud Prevention for Financial Institutions

eDOC conducted a webinar webinar in partnership with Advanced Fraud Solutions (AFS), highlighting the powerful capabilities of the AFS TrueChecks® ...
Operations & HR

Corporate One Names Jeff Blake Senior Vice President, Head of Human Resources

Corporate One Federal Credit Union announced that Jeff Blake will join the organization as Senior Vice President (SVP), Head of ...
Making A Difference

Gulf Winds Celebrates Older Americans Month with $5,000 Donation to the Escambia County Alabama Area Agency on Aging

Pensacola, Florida (May 27, 2026) – In celebration of Older Americans Month, Gulf Winds made a $5,000 donation to the ...
Making A Difference

CREDIT UNION OF COLORADO FOUNDATION AWARDS $110,000 IN COLLEGE SCHOLARSHIPS

Credit Union of Colorado Foundation is proud to announce the 2026 winners of its annual college scholarship program. The Foundation ...
Investments

Chartway Credit Union Continues Growth with Two New Branches

Chartway Credit Union continues to build on its momentum of strategic growth and community investment with the upcoming grand openings ...
Making A Difference

Gulf Winds Foundation Awards up to $45,000 in Scholarships to Five Members

Pensacola, Florida (May 26, 2026) – The Gulf Winds Foundation is proud to announce that it recently awarded up to ...
Operations & HR

Gulf Winds Welcomes Jennifer Perez as Vice President of Marketing

Gulf Winds Credit Union is excited to announce that Pensacola native Jennifer Perez has joined the senior leadership team as ...
Lending

National Cooperative Bank Provides $4 Million Subordinated Debt Loan to OnPath Federal Credit Union

National Cooperative Bank provided a $4 million subordinated debt loan to OnPath Federal Credit Union to support strategic initiatives, including ...
Personnel Promotions

Tower Federal Credit Union Welcomes Darena Merdzhanova as New Vice President of Compliance

Tower Federal Credit Union, one of Maryland’s largest credit unions, announces the hiring of Darena Merdzhanova, JD, MBA, CRCM as ...
Marketing

Indianapolis Star Names Indiana Members Credit Union a Winner of the Central Indiana Top Workplaces 2026 Award

Indiana Members Credit Union has been awarded a Top Workplaces 2026 honor by Indianapolis Star.
Industry Analysis & Trends

Baker Market Update – Week in Review: June 05, 2026

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Charity Events

Chartway’s Week of Giving Brings Utah Communities Together for Celebrations and Sell-Out Fundraising Event

Chartway Credit Union’s Chartway Promise Foundation recently wrapped up a weeklong series of celebratory and fundraising events dedicated to delivering ...
Other

SchoolsFirst Federal Credit Union Expands Across California With Seven New Branches

SchoolsFirst Federal Credit Union is expanding its statewide presence with seven new branches, bringing accessible, personalized financial services closer to ...
Other

Five credit unions earn California’s Cal IIP Awards with assistance from CU Strategic Planning

All five credit unions that CU Strategic Planning assisted with applications to the California Investment & Innovation Program (Cal IIP) ...
Making A Difference

3Rivers Credit Union Foundation Surpasses $132,000 in Community Giving During First Half of 2026

The 3Rivers Credit Union Foundation awarded $63,000 to 21 nonprofit organizations during its second grant cycle of 2026, bringing the ...
Strategic Partnerships

MERGER PLANNED FOR HEALTHCARE ASSOCIATES CREDIT UNION (HACU) AND  BAXTER CREDIT UNION (BCU) 

HealthCare Associates Credit Union (HACU), a $479.4 million credit union headquartered in Lisle, IL, and Baxter Credit Union (BCU), a $6.5 ...
Strategic Partnerships

Centris Federal Credit Union Selects Alogent’s Unify SaaS Platform to Modernize and Streamline Enterprise Deposit Processing

Alogent announced today that Centris Federal Credit Union, a $1.5 billion, Omaha-based financial institution, has selected Unify to modernize enterprise ...
Strategic Partnerships

Hartford Federal Credit Union Chooses Synergent as Partner for Core Processing and Integrated Services

WESTBROOK, ME (June 3, 2026) – Synergent® has entered into a ten-year hosted Jack Henry™ Symitar® core processing agreement with ...
Technology

Quavo Fraud & Disputes Releases 2026 State of Dispute Management Performance Report

Landmark Benchmark Study Reveals How AI-Powered Dispute Management Is Closing the Gap Between Industry Average and Best-in-Class Performance
Making A Difference

Credit Unions Reach 250+ Shared Member Stories Reflecting The People-First Purpose Of The Movement

Washington, DC – Callahan & Associates announced that The Member Story Project has surpassed 250 published stories, a milestone that ...
Other

NASCUS Urges Regulatory Modernization and Greater Clarity for State-Chartered Credit Unions in Comments to NCUA

The National Association of State Credit Union Supervisors (NASCUS) submitted a comment letter to the National Credit Union Administration (NCUA) ...
Personnel Promotions

Coastal Credit Union Hires Allison Liston, VP of Legal and Compliance

Coastal Credit Union has hired Allison Liston as its new Vice President of Legal and Compliance. She will lead the ...
Vendor Resources

Coastal Credit Union Now Live with CashBack+ Credit Card Rewards

NEW YORK, NY – June 3, 2026 – Today, Coastal Credit Union announced an expanded partnership with Prizeout, going live ...
Making A Difference

Tower Federal Credit Union & TowerCares Foundation Launch $250,000 for a Brighter America: A New Community Giving Initiative Supporting Military, Veterans, and Children in Need

Tower Federal Credit Union today announced the launch of $250,000 for a Brighter America, a new community giving initiative celebrating ...
Legal/Regulatory

Illinois Credit Union League Applauds Passage of Legislation Extending Implementation of the Interchange Fee Prohibition Act to July 1, 2027

The Illinois Credit Union League applauds passage of SB 3645, legislation that extends implementation of the Interchange Fee Prohibition Act ...
Industry Analysis & Trends

Baker Market Update – Week in Review: May 29, 2026

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Other

Vizo Financial’s June 2026 Education Calendar

At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
Making A Difference

LAFCU awards $20,000 in scholarships through annual essay contest

LANSING, Mich. — LAFCU, a Michigan-based credit union, is proud to announce the winners of its 2026 Write to Educate ...
Other

SchoolsFirst FCU Partners with Classroom of the Future Foundation to Celebrate 23rd Annual Innovation in Education Awards

SchoolsFirst Federal Credit Union joined Classroom of the Future Foundation (CFF) to honor educators, students and community partners at the ...
Other

Chartway Wins Eight 2026 Top Workplaces Culture Excellence and Industry Awards

Chartway Credit Union is pleased to announce it is a 2026 Top Workplaces Culture Excellence and Industry Award winner for ...
Strategic Partnerships

eDOC Innovations Hosts Successful Advanced Fraud Solutions TrueChecks Webinar Focused on Fraud Prevention for Financial Institutions

eDOC conducted a webinar webinar in partnership with Advanced Fraud Solutions (AFS), highlighting the powerful capabilities of the AFS TrueChecks® ...
Operations & HR

Corporate One Names Jeff Blake Senior Vice President, Head of Human Resources

Corporate One Federal Credit Union announced that Jeff Blake will join the organization as Senior Vice President (SVP), Head of ...
Making A Difference

Gulf Winds Celebrates Older Americans Month with $5,000 Donation to the Escambia County Alabama Area Agency on Aging

Pensacola, Florida (May 27, 2026) – In celebration of Older Americans Month, Gulf Winds made a $5,000 donation to the ...
Making A Difference

CREDIT UNION OF COLORADO FOUNDATION AWARDS $110,000 IN COLLEGE SCHOLARSHIPS

Credit Union of Colorado Foundation is proud to announce the 2026 winners of its annual college scholarship program. The Foundation ...
Investments

Chartway Credit Union Continues Growth with Two New Branches

Chartway Credit Union continues to build on its momentum of strategic growth and community investment with the upcoming grand openings ...
Making A Difference

Gulf Winds Foundation Awards up to $45,000 in Scholarships to Five Members

Pensacola, Florida (May 26, 2026) – The Gulf Winds Foundation is proud to announce that it recently awarded up to ...

Gulf Winds Welcomes Jennifer Perez as Vice President of Marketing

Gulf Winds Credit Union is excited to announce that Pensacola native Jennifer Perez has joined the senior leadership team as Vice President of Marketing. In ...

National Cooperative Bank Provides $4 Million Subordinated Debt Loan to OnPath Federal Credit Union

National Cooperative Bank provided a $4 million subordinated debt loan to OnPath Federal Credit Union to support strategic initiatives, including member growth, branch and field ...

Tower Federal Credit Union Welcomes Darena Merdzhanova as New Vice President of Compliance

Tower Federal Credit Union, one of Maryland’s largest credit unions, announces the hiring of Darena Merdzhanova, JD, MBA, CRCM as new Vice President of Compliance. ...

Indianapolis Star Names Indiana Members Credit Union a Winner of the Central Indiana Top Workplaces 2026 Award

Indiana Members Credit Union has been awarded a Top Workplaces 2026 honor by Indianapolis Star.

Baker Market Update – Week in Review: June 05, 2026

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.

Chartway’s Week of Giving Brings Utah Communities Together for Celebrations and Sell-Out Fundraising Event

Chartway Credit Union’s Chartway Promise Foundation recently wrapped up a weeklong series of celebratory and fundraising events dedicated to delivering joy, hope, and smiles to ...
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