Industry Press
The Press Center allows credit unions and their partners to share important news and keep accomplishments front and center in the credit union industry.
Acadia Federal Credit Union Drives New Efficiencies by Centralizing Member Service on the Glia Interaction Platform By Glia
Acadia Federal Credit Union has digitally transformed member services with Glia, adding convenient digital-first service options and centralizing its call center on the Glia Interaction Platform. Unifying phone and digital channels has enabled the credit union to meet strong demand for commercial and consumer loans while supporting overall membership growth.
Unitus Community Credit Union Launches Spanish-Language Chatbot with Glia By Glia
Credit union is the first in the Pacific Northwest to offer a Spanish-speaking chatbot New York, July 26, 2023 – Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automated self-service on a single platform, has partnered with $1.7 billion-asset Unitus Community Credit Union to successfully launch a Spanish-speaking chatbot. Unitus experienced
Glia Releases Major Upgrade to Call Center Platform By Glia
First-ever call center solution built for financial services enhanced with AI-driven automation and fintech integrations for accelerating digital transformations..
Glia Deepens Partnership with Credit Union Community by Establishing CUSO By Glia
A selective group of credit union clients have invested and joined Glia’s advisory committee