Industry Press
The Press Center allows credit unions and their partners to share important news and keep accomplishments front and center in the credit union industry.
Support EXP Launches “Beyond the Score” to Help Financial Institutions Spot Risks Hidden Behind Good CX Scores
Many financial institutions assume customers giving high NPS, CSAT, or CES scores are loyal. But data and real-world cases show otherwise. Support EXP’s new “Beyond the Score” approach addresses this industry blind spot by combining CX metrics with sentiment analysis of customer comments — revealing early-warning signals and helping leaders act before relationships are lost.
Quavo Fraud & Disputes Selected to Debut Breakthrough AI Functionality at FinovateFall 2025
Quavo, Inc. (“Quavo”), the leading disputes technology partner and trusted advisor for financial institutions, will unveil enhanced AI capabilities for its flagship dispute management platform, QFD®, live at FinovateFall in New York City. Building on over six years of delivering AI-driven fraud investigations, these advancements continue to refine and elevate the way financial institutions resolve
Corporate Central Promotes Kyle Gutierrez to Systems Engineer – Automation & Optimization
Corporate Central is proud to announce the promotion of Kyle Gutierrez to Systems Engineer – Automation & Optimization. In this elevated role, Gutierrez will lead strategic initiatives focused on enhancing operational efficiency, streamlining internal processes, and advancing automation efforts throughout the organization.
Honoring Heroes: Tunnel to Towers 5K – Milwaukee Doubles in Participation Size, Raises Over $28,000
Corporate Central proudly served as the title sponsor of the second annual Tunnel to Towers 5K Run & Walk – Milwaukee, held Saturday, August 2. The event saw a surge in participation, more than doubling from its inaugural year with 242 runners and walkers—including local first responders, community members, and supporters from across the region—coming
Results are in: #ILoveMyCreditUnion Day 2025
On July 25, credit unions, leagues, and partners worldwide united for the annual #ILoveMyCreditUnion Day — and 2025’s celebration set new records. From viral social media moments to meaningful community impact, this year’s results prove the credit union movement’s unmatched power to connect people through the “people helping people” mission. The full release is attached
Boston Firefighters Credit Union Appoints Danielle Milner as President/CEO
Boston, MA, August 6, 2025. In a bold step toward the future, the Board of Directors of Boston Firefighters Credit Union (BFCU) has appointed Danielle Milner as the credit union’s next President and Chief Executive Officer. A nationally recognized leader known for her innovation, storytelling, and community impact, Milner brings a purpose-driven approach to leadership—and
Coastal Credit Union Among Triangle’s Best Places to Work for Tenth Time
Coastal Credit Union has once again earned a spot among the Triangle Business Journal’s Best Places to Work. This marks the ninth time Coastal has been recognized in the past 10 years, and the tenth time overall.
Baker Market Update – Week in Review: August 08, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.
EECU Helps Local Families Prepare for School with Backpack Giveaway Events
FRESNO, Calif. (Aug. 8, 2025) – Thousands of local children are now better prepared for the new school year thanks to the recent Back to School Community Health Resource Fairs and Backpack Giveaway Events, hosted by Assemblywoman Esmeralda Soria in partnership with community organizations across four Central Valley cities.
CU Executive Compensation Continues to Climb, CUES Compensation Surveys Find
Credit union executive compensation is on the rise, with many leadership roles seeing significant increases in both base salary and total compensation, according to the newly-released 2025 CUES Executive Compensation Survey Report.
The 7th Annual Cannabis Banking Symposium Unites National Stakeholders
The National Association of State Credit Union Supervisors (NASCUS), in collaboration with the Association for Cannabis Banking (ACB), is proud to announce the official opening of the 7th Annual Cannabis Banking Symposium, taking place in Albuquerque, New Mexico.
Partner Credit Unions Enter an Era of Possibilities During the 2025 myCUmortgage Partner Conference
Credit union mortgage leaders from across the country are preparing to embrace the glamour and optimism of the Roaring Twenties during the 2025 myCUmortgage Partner Conference, scheduled for October 14-16, in Dayton, Ohio.
One Nevada Promotes Steve O’Donnell to President/CEO
LAS VEGAS, NV. – One Nevada Credit Union recently promoted Steve O’Donnell to serve as its new President/Chief Executive Officer after long-time CEO Paul Parrish’s well-deserved retirement. He brings more than 25 years of industry experience to his new role. O’Donnell joined One Nevada in 1997 and has been instrumental in planning and directing the financial
First City Credit Union and Quavo Partner to Deliver Secure Online Fraud Resolution for Displaced Members Following LA Fires
Quavo, Inc. (“Quavo”), a leading technology partner and trusted advisor for financial institutions, has partnered with First City Credit Union to strengthen fraud and dispute resolution services for members affected by the LA fires. This collaboration reflects both organizations’ dedication to supporting individuals by providing seamless, protected, and accessible dispute services—regardless of their location.
DaLand CUSO Empowers Credit Unions with Institution-Branded Stablecoins via New Metallicus Partnership
DaLand CUSO, The Next-Gen CUSO dedicated to helping credit unions fully leverage their core systems while simultaneously embracing today’s digital-asset economy, today announced a strategic partnership with Metallicus, an innovator whose mission is to empower global access to traditional banking and digital assets.
EECU’s Student Branch Model Showcased at National CUFEN Conference
FRESNO, Calif. (Aug. 1, 2025) – Educational Employees Credit Union (EECU) was honored to share its innovative student branch model on a national stage at the Credit Union Financial Education Network (CUFEN) Conference in Philadelphia on July 29. Christy Alkire, manager of EECU’s student-run branch at Clovis West High School, presented insights into the program’s
Vizo Financial’s August 2025 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we provide a wide array of educational conferences, workshops and webinars. Our educational webinars and events in August 2025 cover a variety topics including BSA/AML, payments, check processing, ISO 20022, FedNow, ALM and more!
Baker Market Update – Week in Review: August 01, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.
Meriwest Credit Union Develops New Account Designed for Savers Seeking Enhanced Deposit Insurance Protection
Unlock the power of secure savings with the SecureEdge Money Market Account from Meriwest. Enjoy competitive rates, full liquidity, and enhanced deposit insurance up to $1.25M at no extra cost. Whether for personal or business needs, we’re here to help you build a stronger financial future.
Debunking the Myths: What AI Really Means for Banking
Debunking the Myths: What AI Really Means for Banking By Hugh Khan, Chief Technology Officer, Suntell and Intelligent Banking Solutions In this insightful article, Hugh Khan addresses the most common misconceptions surrounding artificial intelligence in banking. As CTO of both Suntell and Intelligent Banking Solutions, Hugh brings a practical and grounded perspective to an often-hyped
LendKey and Member Student Lending Award $22,000 in Scholarships to Support College Students
Cincinnati, OH —Member Student Lending, a leading network of credit unions offering private student loan and student loan refinance lending solutions, and LendKey, the pioneer of digital network lending, today announced the winners of their 2025 college scholarship program.
TDFCU Welcomes New Chief Operating Officer: A Proven Leader in Member Experience and Operational Excellence
Treasury Department Federal Credit Union (TDFCU), proudly serving its members since 1935, is excited to welcome Nicholas Moreland as its new Chief Operating Officer (COO). A proud graduate of Towson University with a bachelor’s degree in business administration and an MBA from Southeastern Oklahoma State University, Moreland combines academic insight with over a decade of
Triangle Credit Union Partners With Arkatechture to Anticipate Member Needs & Position for Future Growth
With Arkatechture’s help, Triangle Credit Union is modernizing its data environment, empowering business users, and enhancing the overall member experience.
SchoolsFirst FCU Honors School Employees in Recognition Events Throughout California
SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, recently recognized 30 school employees, representing various categories of non-certified, non-management employees across four California counties. Nine of these school employees were also named 2025 Classified Employee of the Year by the California Department of Education.
Quavo Fraud & Disputes Releases Landmark 2025 State of Dispute Management Performance Report
Quavo, Inc. (“Quavo”), the leading provider of AI-powered dispute management solutions, today announced the release of its 2025 State of Dispute Management Performance Report, a first-of-its-kind benchmark study analyzing the performance metrics that define modern fraud and dispute operations.
EECU Recognized for Expanding Community Access to Financial Services
FRESNO, Calif. (July 28, 2025) – In recognition of its ongoing commitment to expanding financial services and education throughout the community, Educational Employees Credit Union (EECU) was celebrated by The Fresno Center with a red carpet event on July 28.
QuantyPhi Welcomes Kyle Kabara as Director ALM & Investments
QuantyPhi, a wholly owned CUSO of Corporate Central, is proud to announce the addition of Kyle Kabara as Director ALM & Investments, effective Monday, July 28. With more than 17 years of banking and investment experience, Kabara brings deep expertise in fixed income trading, asset liability management, and portfolio strategy to the organization.
Algebrik AI and AppOne Partner to Streamline Indirect Lending for Dealers and Lenders
Algebrik AI Partners with AppOne to Streamline Indirect Lending New York, July 2025 — Algebrik AI has partnered with AppOne to integrate indirect lending workflows into Algebrik One, its cloud-native, AI-powered lending suite. This integration enables dealers to submit credit applications directly from AppOne to Algebrik lenders, receive instant AI-driven decisions, and generate compliant contracts—all
Meriwest Credit Union Launches Zelle® for Fast, Secure, and Convenient Money Transfers
Big news! Meriwest now offers Zelle® for seamless money transfers! Split bills, pay for group trips, or send gifts to loved ones with ease, all through your Meriwest account. Start using Zelle® with Meriwest today!
Vizo Financial’s 2025 Financial Conference to Offer Valuable Industry Insights with Strong Lineup of Speakers
Vizo Financial Corporate Credit Union will hold its well-respected financial conference on September 10-12, 2025, at The Omni Grove Park Inn in Asheville, N.C. Financial industry experts from Bloomberg, Wells Fargo and other top-tier institutions will offer educational sessions to provide attendees with valuable information and approaches. Registration closes on August 29, 2025.
Support EXP Launches “Beyond the Score” to Help Financial Institutions Spot Risks Hidden Behind Good CX Scores
Quavo Fraud & Disputes Selected to Debut Breakthrough AI Functionality at FinovateFall 2025
Corporate Central Promotes Kyle Gutierrez to Systems Engineer – Automation & Optimization
Honoring Heroes: Tunnel to Towers 5K – Milwaukee Doubles in Participation Size, Raises Over $28,000
Results are in: #ILoveMyCreditUnion Day 2025
Boston Firefighters Credit Union Appoints Danielle Milner as President/CEO
Coastal Credit Union Among Triangle’s Best Places to Work for Tenth Time
Baker Market Update – Week in Review: August 08, 2025
EECU Helps Local Families Prepare for School with Backpack Giveaway Events
CU Executive Compensation Continues to Climb, CUES Compensation Surveys Find
The 7th Annual Cannabis Banking Symposium Unites National Stakeholders
Partner Credit Unions Enter an Era of Possibilities During the 2025 myCUmortgage Partner Conference
One Nevada Promotes Steve O’Donnell to President/CEO
First City Credit Union and Quavo Partner to Deliver Secure Online Fraud Resolution for Displaced Members Following LA Fires
DaLand CUSO Empowers Credit Unions with Institution-Branded Stablecoins via New Metallicus Partnership
EECU’s Student Branch Model Showcased at National CUFEN Conference
Vizo Financial’s August 2025 Education Calendar
Baker Market Update – Week in Review: August 01, 2025
Meriwest Credit Union Develops New Account Designed for Savers Seeking Enhanced Deposit Insurance Protection
Debunking the Myths: What AI Really Means for Banking
LendKey and Member Student Lending Award $22,000 in Scholarships to Support College Students
TDFCU Welcomes New Chief Operating Officer: A Proven Leader in Member Experience and Operational Excellence
Triangle Credit Union Partners With Arkatechture to Anticipate Member Needs & Position for Future Growth
SchoolsFirst FCU Honors School Employees in Recognition Events Throughout California
Quavo Fraud & Disputes Releases Landmark 2025 State of Dispute Management Performance Report
EECU Recognized for Expanding Community Access to Financial Services
QuantyPhi Welcomes Kyle Kabara as Director ALM & Investments
Algebrik AI and AppOne Partner to Streamline Indirect Lending for Dealers and Lenders
Meriwest Credit Union Launches Zelle® for Fast, Secure, and Convenient Money Transfers
Vizo Financial’s 2025 Financial Conference to Offer Valuable Industry Insights with Strong Lineup of Speakers
Support EXP Launches “Beyond the Score” to Help Financial Institutions Spot Risks Hidden Behind Good CX Scores
Quavo Fraud & Disputes Selected to Debut Breakthrough AI Functionality at FinovateFall 2025
Corporate Central Promotes Kyle Gutierrez to Systems Engineer – Automation & Optimization
Honoring Heroes: Tunnel to Towers 5K – Milwaukee Doubles in Participation Size, Raises Over $28,000
Results are in: #ILoveMyCreditUnion Day 2025
Boston Firefighters Credit Union Appoints Danielle Milner as President/CEO
Coastal Credit Union Among Triangle’s Best Places to Work for Tenth Time
Baker Market Update – Week in Review: August 08, 2025
EECU Helps Local Families Prepare for School with Backpack Giveaway Events
CU Executive Compensation Continues to Climb, CUES Compensation Surveys Find
The 7th Annual Cannabis Banking Symposium Unites National Stakeholders
Partner Credit Unions Enter an Era of Possibilities During the 2025 myCUmortgage Partner Conference
One Nevada Promotes Steve O’Donnell to President/CEO
First City Credit Union and Quavo Partner to Deliver Secure Online Fraud Resolution for Displaced Members Following LA Fires
DaLand CUSO Empowers Credit Unions with Institution-Branded Stablecoins via New Metallicus Partnership
EECU’s Student Branch Model Showcased at National CUFEN Conference
Vizo Financial’s August 2025 Education Calendar
Baker Market Update – Week in Review: August 01, 2025
Meriwest Credit Union Develops New Account Designed for Savers Seeking Enhanced Deposit Insurance Protection
Debunking the Myths: What AI Really Means for Banking
LendKey and Member Student Lending Award $22,000 in Scholarships to Support College Students
TDFCU Welcomes New Chief Operating Officer: A Proven Leader in Member Experience and Operational Excellence
Triangle Credit Union Partners With Arkatechture to Anticipate Member Needs & Position for Future Growth
SchoolsFirst FCU Honors School Employees in Recognition Events Throughout California
Quavo Fraud & Disputes Releases Landmark 2025 State of Dispute Management Performance Report
EECU Recognized for Expanding Community Access to Financial Services
QuantyPhi Welcomes Kyle Kabara as Director ALM & Investments
Algebrik AI and AppOne Partner to Streamline Indirect Lending for Dealers and Lenders
Meriwest Credit Union Launches Zelle® for Fast, Secure, and Convenient Money Transfers
Vizo Financial’s 2025 Financial Conference to Offer Valuable Industry Insights with Strong Lineup of Speakers
Coastal Credit Union Surpasses $6 Billion in Assets
13 families celebrate the new year in new homes thanks to RCU Community Fund’s Down Payment Assistance program
Vizo Financial Recaps Successful Year of Credit Union Education in 2025
Newsweek Names SchoolsFirst Federal Credit Union One of America’s Best Regional Banks & Credit Unions in 2026
Elan Charitable Giving Celebrates 5 Years with $250,000 in Donations
One Nevada Announces Promotions for Five Leaders
