Industry Press
The Press Center allows credit unions and their partners to share important news and keep accomplishments front and center in the credit union industry.
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Glia Releases Major Upgrade to Call Center Platform
Glia
February 2, 2023
![](https://portal.callahan.com/wp-content/uploads/sites/2/2022/10/New-Project-11-5.jpg)
First-ever call center solution built for financial services enhanced with AI-driven automation and fintech integrations for accelerating digital transformations..
Glia Deepens Partnership with Credit Union Community by Establishing CUSO
Glia
February 2, 2023
![](https://portal.callahan.com/wp-content/uploads/sites/2/2022/10/New-Project-11-5.jpg)
A selective group of credit union clients have invested and joined Glia’s advisory committee
ORNL FCU Case Study: How Executive Commitment to Feedback Analysis Boosts CX Resilience
Support EXP
February 2, 2023
![](https://portal.callahan.com/wp-content/uploads/sites/2/2022/10/supportexp.png)
A new case study from Support EXP shows how ORNL Federal Credit Union’s C-level leadership used insights from member feedback analytics to accelerate recovery of ...
Prizeout Joins the Jack Henry™ Vendor Integration Program
Prizeout
February 2, 2023
![](https://portal.callahan.com/wp-content/uploads/sites/2/2022/10/New-Project-2022-10-18T095408.599.jpg)
Prizeout Corp has announced that it has joined the Jack Henry™ Vendor Integration Program (VIP). Participation in the program will provide Prizeout with access to ...
CUES® Celebrates Black History Month with Staff Recommendations, New Content, Updated Resources
CUES
February 2, 2023
![](https://portal.callahan.com/wp-content/uploads/sites/2/2022/10/CUES-Logo.png)
CUES is pleased to honor Black History Month 2023 by providing content and updated resources on cues.org and CUmanagement.com that celebrate diversity and honor and ...
LoanStreet Launches CECL Reporting Solution for Loan Participations
LoanStreet, Inc.
February 1, 2023
![](https://portal.callahan.com/wp-content/uploads/sites/2/2022/10/loanstreet.jpg)
Financial institutions with participations programs can automatically receive credit loss reserve estimates with greater accuracy, reflecting the true risk profile of their participation portfolio