Credit unions and community banks, facing a surge in sophisticated fraud along with the challenge of protecting their members’ personal information, are taking proactive steps to combat this alarming trend. As the financial industry grapples with increasing fraud threats, community financial institutions (CFIs) are turning to modern technologies such as Video Banking and real-time photo ID verification, in addition to adopting multi-factor authentication (MFA). These measures aim to enhance security, safeguard member data, and fortify the defenses of CFIs against fraudsters.
Eltropy used live demos to shed light on effective fraud-fighting techniques last week in its June 28 webinar, “A Window Into the Future: See the Power of Video Banking’s Current-day Capabilities,” which discusses:
How Video Banking can impact CFIs of all sizes anywhere in the country
Why proactive consumer engagement plays such an integral part in improving the consumer experience
Real-life examples of call center agents thwarting fraud through Video Banking and secure Texting
A live demonstration of Eltropy’s current video capabilities available for CFIs right now.
Access the June 28 webinar recording here.
Then join the webinar “Get Smart: The Smart Tools Your CFI Needs to Fight Fraudsters,” July 18 at 12 noon EDT to see real-world case studies and success stories employed by leading CFIs to strengthen their fraud prevention measures.
