Eltropy, the leading AI-powered unified conversations platform for community financial institutions (CFIs) serving over 650 credit unions and community banks in North America, today announced the acquisition of Lexop, a leading collections technology provider.
This strategic move aligns with three critical trends reshaping financial services: digital wallets (like Apple Pay), artificial intelligence (AI), and self-serve or self-cure payment experiences. By combining Lexop’s innovative technology with Eltropy’s AI-powered communications platform, the partnership will modernize debt repayment and collections, helping CFIs reduce and prevent delinquencies, collect faster while enhancing borrower experiences.