As credit unions navigate artificial intelligence adoption, Navatros Senior Business Solutions Manager Jose Ortiz provides a measured approach to implementation. In a detailed discussion with Eltropy, Ortiz outlined how credit unions can use AI effectively while addressing key implementation challenges.
“Everyone wants everything at speed and AI can provide that,” said Ortiz. “Credit unions have multiple opportunities to leverage AI based on their strategic priorities – from integrating it into contact centers to enhancing marketing communications.”
