At the first annual Eltropy User Conference last week, Eltropy unveiled its groundbreaking Text-to-Talk offering, heralding a new era of personalized communication and unwavering support that today’s consumers expect from their CFI.
Text-to-Talk allows lenders and collections teams to seamlessly switch between Text-based chats and voice-only calls within Eltropy Messenger. This innovative capability helps credit unions deliver a comprehensive and personalized support experience by integrating Text and voice functionalities.