Tower Federal Credit Union, one of the largest credit unions in Maryland, is pleased to announce the hiring of Cassandra Compton as new Senior Vice President and Chief Experience Officer (SVP/CXO). She brings to Tower over 30 years of leadership experience in the banking, mortgage, and financial services industry.
As SVP/CXO, Compton oversees all aspects of Tower’s member experience. including the member services division, e-commerce, digital channels and branch locations, as well as Tower Wealth Management, Tower’s in-house financial planning and investment group.
“We are thrilled to welcome Cassandra to our senior management team,” said Rick Stafford, Tower’s President and CEO. “She brings to Tower over 30 years of successful leadership experience, and a wealth of knowledge in areas in alignment with Tower’s current and future growth strategies. Known for her relationship-driven leadership and strategic mindset, Cassandra is passionate about service, growth, and helping others thrive. She brings both heart and expertise to all that she does.”
Having a dad who served in the U.S. Navy, Compton knows how important it is to support our nation’s active military and Veterans.
“As a proud Navy BRAT, it’s especially meaningful to contribute to an institution like Tower who has an over 70-year legacy of supporting the military and defense community, and whose values reflect my profound respect for those who serve and protect our country,” she said, adding that her new role at Tower is “truly a full-circle moment in my career.”
“I’m honored to bring my experience and leadership in financial services, passion for building relationships, and commitment to providing exceptional experiences to Tower’s membership.”
Before joining Tower, Compton served as First Vice President, Head of Private & Institutional Banking at Carver Federal Savings Bank, where she led growth strategies, developed branding and sales initiatives, and oversaw client experience. She holds a Bachelor of Science degree in Criminal Justice from the University of Baltimore and is a Leadership Howard County graduate.
Outside of work, Compton helps military families and Veterans through her volunteer work with the Department of Veteran Affairs and Military Hearts Matter.
To learn more about Tower, visit towerfcu.org.
