The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Setting Up Members For Financial Success
California Credit Union
When a couple reached out to us for help managing their unsecured debt, they were feeling overwhelmed. After the husband lost his job during COVID, the family relied on credit cards to cover everyday expenses. Before long, their cards were maxed out, interest rates were sky-high, and even though they made their payments, the balances […]
Moving Members Out Of A Debt Cycle
California Credit Union
A member reached out to us feeling overwhelmed by mounting credit card debt. With interest rates ranging from 17.99% to 27%, her minimum payments barely made a dent, keeping her trapped in a cycle of high-interest debt. After listening to her concerns and reviewing her situation, our team suggested a personal loan to consolidate her […]
Homeownership Education Sparks Generational Change
A member successfully used GLCU’s homebuyer education and counseling program to reach her goal of becoming a first-time homeowner. She wanted a two-flat unit for her and her daughters. She wanted control over her living comfort. GLCU worked with the member to set a budget, improve her credit, and change her behavior. She eventually was […]
A Twinkie Can Save A Life
A TDECU Member sent us this heartwarming letter: “I came to the bank to do my usual business on Thursday morning. Rocio was a wonderful person. It was my birthday and she gave me a Hostess Twinkie as a small gift. I am an insulin-dependent diabetic, and I was doing some charity work when my […]
Marine Hockey Team Builds Brotherhood
Navy Federal Credit Union
Marine Tyler Bluder revived a Marine Corps hockey team in 2016 to reconnect veterans through the sport they love. Now, the team — made up of Marines, Navy Corpsmen, and active-duty service members from across the globe — heads into the season with deeper bonds and stronger support, thanks in part to Navy Federal Credit […]
Helping Members Achieve Business Dreams
Navy Federal Credit Union
Bruce Reschke discovered his passion for hands-on work at 16, when he got a summer job at an electric motor repair shop in Jacksonville, FL. Over nearly three decades, Bruce climbed the corporate ladder, eventually making his way to a sales position at Westside Electric, a veteran-owned company that offers electric motor repairs, new motor sales, […]
ICUL Names Congressman Darin LaHood as 2025 Federal Credit Union Legislative Champion
SECU Foundation Awards $500,000 Grant to Feeding the Carolinas to Support Expanded Food Access During Holiday Season
Corporate Central Promotes Sierra Randall and Alexis Dohm to Member Experience Specialists
BCU Named A Computerworld 2026 Best Place To Work In IT
ALM First Promotes Sherwin to Principal, Adds New Role for Haley
Baker Market Update – Week in Review: December 19, 2025
For Immediate Release – Millennium Corporate Credit Union Appoints Haley DaVee as President/CEO
SECU Contributes $125,000 to Support Hunger Relief Efforts in Western North Carolina
Appli Makes First Donations Through Data for Dogs Initiative, Supporting Ten No-Kill Animal Shelters
SchoolsFirst FCU Expands Financial Planning Services for Members and Educators Across California
LGE Foundation donates $389,598 to local nonprofits; Surpasses $3 million lifetime giving milestone
C.A.R.E.S. in Action: Peach State FCU Completes Successful Toys for Tots Drive
CES Credit Union Appoints Mike Copley as President/CEO
BECU members help direct $450,000 to nonprofits through People Helping People Awards
Coastal Credit Union Collects Toys for 200 Children in Salvation Army Angel Tree Program
Vizo Financial Gives Back more than $4.8 Million to Capital Members
Baker Market Update – Week in Review: December 12, 2025
Illinois State Credit Union Selects Alogent’s Unify to Modernize Deposit Automation and Drive Digital Transformation
SchoolsFirst Federal Credit Union Partners with Orange County Department of Education to Celebrate 2026 Orange County Teachers of the Year
SECU’s Cooperative Model Prioritizes Member Value and Community Impact
Seaboard Federal Credit Union Extends Partnership with Synergent
TowerCares Foundation Surpasses $4 Million in Donations, Grants and Scholarships to Support Military Heroes and Children in Need
QuantyPhi Launches ALM360, a Unified Balance Sheet Management Platform for Credit Unions
Baker Market Update – Week in Review: December 05, 2025
AccuAccount Wins Best-in-Class Loan Management System at IBSi Global FinTech Innovation Awards (GFIA) 2025
Maine Family Federal Credit Union Donates $15,000 to Support Hunger Relief in Maine
Coastal Credit Union Announces Leadership Promotions in Lending Division
EECU’s Mobile Branch Brings Financial Services to Rural Fresno County Residents
Cloudvirga’s New Integration With ICE PPE Enables Loan Officers To Shop Rates, Validate Eligibility And Manage Locks Within Horizon POS
5Point Credit Union Partners with Arkatechture to Enable Historical Data Analysis and Personalize Member Experience
ICUL Names Congressman Darin LaHood as 2025 Federal Credit Union Legislative Champion
SECU Foundation Awards $500,000 Grant to Feeding the Carolinas to Support Expanded Food Access During Holiday Season
Corporate Central Promotes Sierra Randall and Alexis Dohm to Member Experience Specialists
BCU Named A Computerworld 2026 Best Place To Work In IT
ALM First Promotes Sherwin to Principal, Adds New Role for Haley
Baker Market Update – Week in Review: December 19, 2025
For Immediate Release – Millennium Corporate Credit Union Appoints Haley DaVee as President/CEO
SECU Contributes $125,000 to Support Hunger Relief Efforts in Western North Carolina
Appli Makes First Donations Through Data for Dogs Initiative, Supporting Ten No-Kill Animal Shelters
SchoolsFirst FCU Expands Financial Planning Services for Members and Educators Across California
LGE Foundation donates $389,598 to local nonprofits; Surpasses $3 million lifetime giving milestone
C.A.R.E.S. in Action: Peach State FCU Completes Successful Toys for Tots Drive
CES Credit Union Appoints Mike Copley as President/CEO
BECU members help direct $450,000 to nonprofits through People Helping People Awards
Coastal Credit Union Collects Toys for 200 Children in Salvation Army Angel Tree Program
Vizo Financial Gives Back more than $4.8 Million to Capital Members
Baker Market Update – Week in Review: December 12, 2025
Illinois State Credit Union Selects Alogent’s Unify to Modernize Deposit Automation and Drive Digital Transformation
SchoolsFirst Federal Credit Union Partners with Orange County Department of Education to Celebrate 2026 Orange County Teachers of the Year
SECU’s Cooperative Model Prioritizes Member Value and Community Impact
Seaboard Federal Credit Union Extends Partnership with Synergent
TowerCares Foundation Surpasses $4 Million in Donations, Grants and Scholarships to Support Military Heroes and Children in Need
QuantyPhi Launches ALM360, a Unified Balance Sheet Management Platform for Credit Unions
Baker Market Update – Week in Review: December 05, 2025
AccuAccount Wins Best-in-Class Loan Management System at IBSi Global FinTech Innovation Awards (GFIA) 2025
Maine Family Federal Credit Union Donates $15,000 to Support Hunger Relief in Maine
Coastal Credit Union Announces Leadership Promotions in Lending Division
EECU’s Mobile Branch Brings Financial Services to Rural Fresno County Residents
Cloudvirga’s New Integration With ICE PPE Enables Loan Officers To Shop Rates, Validate Eligibility And Manage Locks Within Horizon POS
5Point Credit Union Partners with Arkatechture to Enable Historical Data Analysis and Personalize Member Experience
ICUL Names Congressman Darin LaHood as 2025 Federal Credit Union Legislative Champion
SECU Foundation Awards $500,000 Grant to Feeding the Carolinas to Support Expanded Food Access During Holiday Season
Corporate Central Promotes Sierra Randall and Alexis Dohm to Member Experience Specialists
BCU Named A Computerworld 2026 Best Place To Work In IT
ALM First Promotes Sherwin to Principal, Adds New Role for Haley
Baker Market Update – Week in Review: December 19, 2025