The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Room To Breathe And Plan Ahead
Heritage Financial Credit Union
A devoted couple, long-standing members of our credit union since 2016, found themselves in a difficult financial situation as they worked to support their daughter through college while managing a mortgage and multiple auto loans. Both the husband and wife were working tirelessly to assist their daughter by covering tuition fees that were charged to […]
A Smooth Transition At The Right Time
Tennessee Members 1st Federal Credit Union
Lifestyle and accessibility needs brought long-time members to the credit union to discuss home lending options. After deciding to sell their home and move in with their daughter, they were looking for ways to make the process as smooth and worthwhile as possible. Our loan officers were able to assist them with a HELOC so […]
Relief When Income Fell Short
Commodore Perry Federal Credit Union
An out-of-state member was laid off from work and was struggling to make loan payments with the limited income he was receiving through unemployment. We were able to help by offering a no-cost skip payment on one loan and filing a debt protection claim on the other loan. Because the unsecured loan had debt protection, […]
A Simple Change With Real Impact
Oswego County Federal Credit Union
A 64-year-old member of ours who lost her husband to a sudden heart attack about a year and a half ago called recently to ask for help. Since the loss of her husband, she has had to make significant changes to her budget and spending and wanted to see if there was any way to […]
Helping A Member Rebuild With Care
Commodore Perry Federal Credit Union
Early last spring, a member reached out to us in need of a new furnace for her home. During the application process, she mentioned that her credit was not in great shape, which prompted a conversation. She explained that she had lost her husband a few years ago and that prior to his passing, they […]
Creative Solutions For Lasting Security
Appalachian Community Federal Credit Union
A member of our credit union needed help purchasing the condo they were already renting. One member is on Social Security Disability and needed to remain in the condo because it is all on one level. He has mobility issues and has difficulty walking, and they did not want to move since doing so would […]
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NASCUS Opens Pierre Jay Award Nominations, Reveals 2026 Summit Agenda and Speakers
ALM First Welcomes Matt Motyka as Director, Advisory Services
Free May 30 mixer to help entrepreneurs market their businesses
Greater Texas Credit Union Promotes Lisa Back to EVP
Harvard Federal Credit Union Selects Arkatechture as Its Data Analytics Partner
Redwood Credit Union celebrates local entrepreneurs during Small Business Month
Baker Market Update – Week in Review: May 08, 2026
Hometown Bank Selects Square 1 Credit Suite by Suntell
Indiana Members Credit Union Announces 10th Anniversary Cancer Awareness Card Beneficiary
Fort Worth Community Credit Union Announces Name Change to Worth Credit Union
Coastal Credit Union Hosts Financial Education Field Trip for Title I Students at Coastal Music Park
Vizo Financial and TCT Risk Solutions Announce Strategic Partnership to Enhance Risk Management Offerings
Redwood Credit Union Elects Board of Directors
CASE Credit Union and Team One Credit Union Announce Strategic Partnership
Alogent Earns Three Finalist Nominations at the 2026 PayTech Awards for AI Driven Fraud Prevention and Consumer and Business Payments
Quavo Fraud & Disputes Intelligence Report: Spirit Airlines Shutdown Triggers 1,000% Surge in Chargeback Claims Across Issuer Network
Meriwest Credit Union Celebrates 65 Years of Member Focused Service
LAFCU celebrates graduates of financial education program aimed at strengthening community financial stability
Employee-Led Giving at 3Rivers Drives $1.5M+ in Community Impact
One Nevada Named a 2026 USA TODAY Top Workplaces Winner
LAFCU offering $10,000 in grants to help individuals improve their financial futures
CU STUDENT CHOICE MARKS 18 YEARS OF SERVICE WITH WORDS OF WISDOM AND SCHOLARSHIP DOLLARS
Family Trust Federal Credit Union Renames Charitable Foundation
TW Lending Group Selects Square 1 Credit Suite by Suntell
Tina Muth Promoted to Market President of Aggieland Credit Union
Peach State FCU C.A.R.E.S. Foundation Announces 2026 Recipients for Annual Scholarship Program
Baker Market Update – Week in Review: May 01, 2026
R.I.A. Federal Credit Union and Redbrand Credit Union Merger
Greater Texas|Aggieland Credit Union Earns Three National Diamond Awards for Innovative Marketing
CUES Leadership & Organizational Services Brings Tailored Strategic Solutions to the Industry
NASCUS Opens Pierre Jay Award Nominations, Reveals 2026 Summit Agenda and Speakers
ALM First Welcomes Matt Motyka as Director, Advisory Services
Free May 30 mixer to help entrepreneurs market their businesses
Greater Texas Credit Union Promotes Lisa Back to EVP
Harvard Federal Credit Union Selects Arkatechture as Its Data Analytics Partner
Redwood Credit Union celebrates local entrepreneurs during Small Business Month
Baker Market Update – Week in Review: May 08, 2026
Hometown Bank Selects Square 1 Credit Suite by Suntell
Indiana Members Credit Union Announces 10th Anniversary Cancer Awareness Card Beneficiary
Fort Worth Community Credit Union Announces Name Change to Worth Credit Union
Coastal Credit Union Hosts Financial Education Field Trip for Title I Students at Coastal Music Park
Vizo Financial and TCT Risk Solutions Announce Strategic Partnership to Enhance Risk Management Offerings
Redwood Credit Union Elects Board of Directors
CASE Credit Union and Team One Credit Union Announce Strategic Partnership
Alogent Earns Three Finalist Nominations at the 2026 PayTech Awards for AI Driven Fraud Prevention and Consumer and Business Payments
Quavo Fraud & Disputes Intelligence Report: Spirit Airlines Shutdown Triggers 1,000% Surge in Chargeback Claims Across Issuer Network
Meriwest Credit Union Celebrates 65 Years of Member Focused Service
LAFCU celebrates graduates of financial education program aimed at strengthening community financial stability
Employee-Led Giving at 3Rivers Drives $1.5M+ in Community Impact
One Nevada Named a 2026 USA TODAY Top Workplaces Winner
LAFCU offering $10,000 in grants to help individuals improve their financial futures
CU STUDENT CHOICE MARKS 18 YEARS OF SERVICE WITH WORDS OF WISDOM AND SCHOLARSHIP DOLLARS
Family Trust Federal Credit Union Renames Charitable Foundation
TW Lending Group Selects Square 1 Credit Suite by Suntell
Tina Muth Promoted to Market President of Aggieland Credit Union
Peach State FCU C.A.R.E.S. Foundation Announces 2026 Recipients for Annual Scholarship Program
Baker Market Update – Week in Review: May 01, 2026
R.I.A. Federal Credit Union and Redbrand Credit Union Merger
Greater Texas|Aggieland Credit Union Earns Three National Diamond Awards for Innovative Marketing
CUES Leadership & Organizational Services Brings Tailored Strategic Solutions to the Industry
NASCUS Opens Pierre Jay Award Nominations, Reveals 2026 Summit Agenda and Speakers
ALM First Welcomes Matt Motyka as Director, Advisory Services
Free May 30 mixer to help entrepreneurs market their businesses
Greater Texas Credit Union Promotes Lisa Back to EVP
Harvard Federal Credit Union Selects Arkatechture as Its Data Analytics Partner