The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Stability For A Father And Three Daughters
California Credit Union
A father in his late 50s was struggling to secure a home loan due to the financial challenges of a divorce after 20 years of marriage. He was referred to me by a partner to help finance a vehicle he received as part of the divorce settlement. The situation was especially difficult because the car […]
Commitment That Led To The Keys
Commodore Perry Federal Credit Union
A married couple came to us seeking a mortgage to purchase a family home. One member’s grandmother was moving into assisted living, and they were determined to keep the home in the family. They had been actively participating in our BOSS program to prepare for budgeting a mortgage payment and understanding the full costs of […]
Belief In A Determined Parent
Molokai Community Federal Credit Union
A member was experiencing significant difficulty making ends meet and wanted help consolidating her debt, paying off higher-interest loans, and getting slightly ahead financially. She was the first member I worked with in our Resource Center, which was created to support our community with financial literacy, debt consolidation guidance, assistance with loan and job applications, […]
Peace Of Mind After A Hard Goodbye
St. Tammany Federal Credit Union
A husband and wife had been members since 2003. The husband was diagnosed with Alzheimer’s disease in February 2024. They had a VISA loan with us, and during her husband’s illness, the wife relied on the VISA to cover daily living expenses. As a result, she stopped making payments on the account. We later received […]
A Second Chance After A Costly Scam
Heritage Financial Credit Union
At 86 years old, a grandmother and mother faced one of the most difficult challenges of her life after becoming the victim of elder fraud. After a long career in the banking industry, she was extremely upset with herself for unknowingly sharing her personal information with a scammer posing as a financial institution employee. The […]
Help During Hurricane Milton
JetStream Federal Credit Union
During Hurricane Milton, one of our longtime members called and explained that he was in need of funds to assist with purchasing supplies for the hurricane and requested an increase on his credit card. After getting him approved almost immediately, he shared how grateful and excited he was that we were able to assist him. […]
SchoolsFirst Federal Credit Union Celebrates School Employee Appreciation Night at May 1 Angels Game
Tower Federal Credit Union Earns Great Place to Work® Certification™ Eight Years in a Row!
Gulf Winds Credit Union Strengthens Senior Leadership Team with Executive Promotions
CUNA Strategic Services and Association of Vermont Credit Unions Launch Statewide Initiative to Drive Credit Union Growth, Combat Fraud, and Accelerate Innovation
BCU EARNS 2026-2027 GREAT PLACE TO WORK CERTIFICATION™
Corporate Central Holds 45th Annual Meeting and Announces Board of Directors
Sharetec Appoints New Chief Revenue Officer to Drive Transformational Growth
Justice Federal Credit Union Announces Strong First Quarter 2026 Results and Continued Member Impact
Girl Scouts Visit Peach State Federal Credit Union’s Abbeville Branch to Earn Financial Literacy Badge
Tower Wealth Management Surpasses $1 Billion in Brokerage and Advisory Assets
Barbara Brooks, Teacher at Shriners Children’s Hospital in partnership with the Sacramento City Unified School District, Named 2025/2026 ABC10’s Teacher of the Year
CoVantage Credit Union Announces Appointment of Matt Kaudy as President and CEO
Chris Felton Receives One of the Credit Union Industry’s Highest Honors
$59 Billion State Employees’ Credit Union Signs with Corelation, Selecting the KeyStone Core to Enhance its Member Service Experience
$59 Billion State Employees’ Credit Union Signs with Corelation, Selecting the KeyStone Core to Enhance its Member Service Experience
Baker Market Update – Week in Review: May 15, 2026
Credit Unions Demonstrate Strength And Stability In First Quarter 2026
Gulf Winds Welcomes Pete Lauter as Vice President of Wealth Management
Coastal Credit Union Foundation Announces $300k in Grants for Q1 2026
Family Trust Foundation Hosts 18th Annual Charity Golf Tournament
From Risk into Readiness: An Inside Look at Vizo Financial’s 2026 Risk Management Conference
CUES Leadership & Organizational Services Brings Tailored Strategic Solutions to the Industry
NASCUS Opens Pierre Jay Award Nominations, Reveals 2026 Summit Agenda and Speakers
ALM First Welcomes Matt Motyka as Director, Advisory Services
Free May 30 mixer to help entrepreneurs market their businesses
Greater Texas Credit Union Promotes Lisa Back to EVP
Harvard Federal Credit Union Selects Arkatechture as Its Data Analytics Partner
Redwood Credit Union celebrates local entrepreneurs during Small Business Month
Baker Market Update – Week in Review: May 08, 2026
Hometown Bank Selects Square 1 Credit Suite by Suntell
SchoolsFirst Federal Credit Union Celebrates School Employee Appreciation Night at May 1 Angels Game
Tower Federal Credit Union Earns Great Place to Work® Certification™ Eight Years in a Row!
Gulf Winds Credit Union Strengthens Senior Leadership Team with Executive Promotions
CUNA Strategic Services and Association of Vermont Credit Unions Launch Statewide Initiative to Drive Credit Union Growth, Combat Fraud, and Accelerate Innovation
BCU EARNS 2026-2027 GREAT PLACE TO WORK CERTIFICATION™
Corporate Central Holds 45th Annual Meeting and Announces Board of Directors
Sharetec Appoints New Chief Revenue Officer to Drive Transformational Growth
Justice Federal Credit Union Announces Strong First Quarter 2026 Results and Continued Member Impact
Girl Scouts Visit Peach State Federal Credit Union’s Abbeville Branch to Earn Financial Literacy Badge
Tower Wealth Management Surpasses $1 Billion in Brokerage and Advisory Assets
Barbara Brooks, Teacher at Shriners Children’s Hospital in partnership with the Sacramento City Unified School District, Named 2025/2026 ABC10’s Teacher of the Year
CoVantage Credit Union Announces Appointment of Matt Kaudy as President and CEO
Chris Felton Receives One of the Credit Union Industry’s Highest Honors
$59 Billion State Employees’ Credit Union Signs with Corelation, Selecting the KeyStone Core to Enhance its Member Service Experience
$59 Billion State Employees’ Credit Union Signs with Corelation, Selecting the KeyStone Core to Enhance its Member Service Experience
Baker Market Update – Week in Review: May 15, 2026
Credit Unions Demonstrate Strength And Stability In First Quarter 2026
Gulf Winds Welcomes Pete Lauter as Vice President of Wealth Management
Coastal Credit Union Foundation Announces $300k in Grants for Q1 2026
Family Trust Foundation Hosts 18th Annual Charity Golf Tournament
From Risk into Readiness: An Inside Look at Vizo Financial’s 2026 Risk Management Conference
CUES Leadership & Organizational Services Brings Tailored Strategic Solutions to the Industry
NASCUS Opens Pierre Jay Award Nominations, Reveals 2026 Summit Agenda and Speakers
ALM First Welcomes Matt Motyka as Director, Advisory Services
Free May 30 mixer to help entrepreneurs market their businesses
Greater Texas Credit Union Promotes Lisa Back to EVP
Harvard Federal Credit Union Selects Arkatechture as Its Data Analytics Partner
Redwood Credit Union celebrates local entrepreneurs during Small Business Month
Baker Market Update – Week in Review: May 08, 2026
Hometown Bank Selects Square 1 Credit Suite by Suntell
SchoolsFirst Federal Credit Union Celebrates School Employee Appreciation Night at May 1 Angels Game
Tower Federal Credit Union Earns Great Place to Work® Certification™ Eight Years in a Row!
Gulf Winds Credit Union Strengthens Senior Leadership Team with Executive Promotions
CUNA Strategic Services and Association of Vermont Credit Unions Launch Statewide Initiative to Drive Credit Union Growth, Combat Fraud, and Accelerate Innovation
BCU EARNS 2026-2027 GREAT PLACE TO WORK CERTIFICATION™
Corporate Central Holds 45th Annual Meeting and Announces Board of Directors