The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Out-Of-This-World Member Service
Affinity Plus Federal Credit Union
Vanessa’s journey to increasing her credit score in two months started with a phone call about outer space. More specifically, a phone call about Affinity Plus employees in Bemidji potentially taking a celebratory outing to the Headwaters Science Center’s Starlab, a portable planetarium that gives a front-row seat to the stars. Vanessa works at the […]
A Single Mother Achieves Her Dream Of Homeownership
Commodore Perry Federal Credit Union
A single mother came to Commodore Perry FCU overwhelmed and discouraged. With her children’s father incarcerated, she was juggling two jobs, falling behind on rent, frequently overdrawing her account, and unable to break the cycle of paycheck-to-paycheck living. Even so, she maintained an auto loan and direct deposit with us, and when she needed a […]
Stopping Foreclosure In Its Tracks. No Cartwheels Required.
Brewster Federal Credit Union
In mid-October, a member contacted me about a loan to purchase his aunt’s house. His aunt asked him if he wanted to buy her house from her for $6,000.00, based on a tax foreclosure sale that would be taking place on Oct. 31, 2025. If he paid the $6,000.00 owed in back taxes, that would […]
Quick Thinking And Sound Systems Prevent Heartbreak
Logix Federal Credit Union
A member of Logix was in the process of buying their first home. They were excited that their hard work of saving and preparing was finally paying off. They received instructions by email from an escrow company on where to send their down payment and closing funds. To their shock, they were notified by our […]
Protecting A Member In The Right Moment
Affinity Plus Federal Credit Union
When our member Steve came into the branch looking serious, member consultant Marisol started asking questions. He said he needed to take out $12,000 from a few different accounts because his daughter called him from jail and needed money to be paid to an attorney. Marisol asked if he spoke to his daughter, he said […]
A Cherished Presence And Notable Absence
Digital Federal Credit Union
In today’s fast-paced world, genuine human connections often feel rare. Yet, at DCU, the story of Larry and Duda is a powerful reminder that establishing relationships make a difference. Larry has been visiting one branch for years, long enough that his presence has become a cherished routine. He could easily be helped by anyone, yet […]
Callahan Introduces Dashboard-Level AI Analysis In Peer Suite
Justice Federal Credit Union Recognized as a 2026 Best Place to Work in Virginia
Mark L. Robnett Announced as New CUES Board Chair
State Employees’ Credit Union Helps North Carolinians Build Financial Skills Through Free Education Events
Final call for Michigan schools to apply for LAFCU’s $10K Innovation for Education Grant
Community Credit Union Renews Core Processing Partnership with Synergent
Quavo Unveils Industry’s First AI-Powered Analyst Delivering End-to-End 24/7 Dispute Automation
CUES Announces Mark Robnett as New Board Chair
Virginia Business Announces Chartway Credit Union as One of the 2026 Best Places to Work in Virginia for Second Consecutive Year
Cooperative Credit Union Association Launches Data Strategy Assessment Initiative Powered by Arkatechture
St. Cloud Financial Credit Union Surpasses 10 Bitcoin in Digital Asset Vault Milestone
EECU Supports 8th Annual Laotian Educational Conference
Baker Market Update – Week in Review: March 27, 2026
Quavo Named Winner of the 2026 CreditUnions.com Innovation Series Fraud Prevention and Resolution Category
For Immediate Release – Peake Federal Credit Union Appoints Stacie Sloan as President/CEO
Vizo Financial’s April 2026 Education Calendar
CreditUnions.com Wraps Up The 2026 Innovation Series
LAFCU to host free Shred Day event April 25
36 Innovators, One Transformative Program: Introducing the 2026 CUES Emerge Cohort
2026 ALM First Financial Institute Wraps Up with Insightful Key Takeaways after 3-Days of Learning
Sound Credit Union Welcomes Jamie Mullenix as SVP/Chief People and Culture Office
Day 1 of ALM First Financial Institute Kicks Off with Economic Overview, Depository Trends & Timely Insights
For Immediate Release – Securityplus Federal Credit Union Elevates Strategy and Lending Leadership with Key Executive Moves
Orsa Credit Union Selects Appli to Modernize Digital Member Experience
University of Lending: Strengthening Credit Union Lending from the Inside Out
SchoolsFirst FCU Partners with Friends of Sacramento Arts for the 2026 Heroes of Arts Education Gala
BAXTER CREDIT UNION (BCU) ANNOUNCES CEO SUCCESSION PLAN
Kemba Credit Union Selects Arkatechture as Strategic Data Analytics Partner
LAFCU promotes Morgan Pray to vice president of ATM/ITM operations
Women make up 60% of the workforce at 3Rivers Federal Credit Union
Callahan Introduces Dashboard-Level AI Analysis In Peer Suite
Justice Federal Credit Union Recognized as a 2026 Best Place to Work in Virginia
Mark L. Robnett Announced as New CUES Board Chair
State Employees’ Credit Union Helps North Carolinians Build Financial Skills Through Free Education Events
Final call for Michigan schools to apply for LAFCU’s $10K Innovation for Education Grant
Community Credit Union Renews Core Processing Partnership with Synergent
Quavo Unveils Industry’s First AI-Powered Analyst Delivering End-to-End 24/7 Dispute Automation
CUES Announces Mark Robnett as New Board Chair
Virginia Business Announces Chartway Credit Union as One of the 2026 Best Places to Work in Virginia for Second Consecutive Year
Cooperative Credit Union Association Launches Data Strategy Assessment Initiative Powered by Arkatechture
St. Cloud Financial Credit Union Surpasses 10 Bitcoin in Digital Asset Vault Milestone
EECU Supports 8th Annual Laotian Educational Conference
Baker Market Update – Week in Review: March 27, 2026
Quavo Named Winner of the 2026 CreditUnions.com Innovation Series Fraud Prevention and Resolution Category
For Immediate Release – Peake Federal Credit Union Appoints Stacie Sloan as President/CEO
Vizo Financial’s April 2026 Education Calendar
CreditUnions.com Wraps Up The 2026 Innovation Series
LAFCU to host free Shred Day event April 25
36 Innovators, One Transformative Program: Introducing the 2026 CUES Emerge Cohort
2026 ALM First Financial Institute Wraps Up with Insightful Key Takeaways after 3-Days of Learning
Sound Credit Union Welcomes Jamie Mullenix as SVP/Chief People and Culture Office
Day 1 of ALM First Financial Institute Kicks Off with Economic Overview, Depository Trends & Timely Insights
For Immediate Release – Securityplus Federal Credit Union Elevates Strategy and Lending Leadership with Key Executive Moves
Orsa Credit Union Selects Appli to Modernize Digital Member Experience
University of Lending: Strengthening Credit Union Lending from the Inside Out
SchoolsFirst FCU Partners with Friends of Sacramento Arts for the 2026 Heroes of Arts Education Gala
BAXTER CREDIT UNION (BCU) ANNOUNCES CEO SUCCESSION PLAN
Kemba Credit Union Selects Arkatechture as Strategic Data Analytics Partner
LAFCU promotes Morgan Pray to vice president of ATM/ITM operations
Women make up 60% of the workforce at 3Rivers Federal Credit Union
Callahan Introduces Dashboard-Level AI Analysis In Peer Suite
Justice Federal Credit Union Recognized as a 2026 Best Place to Work in Virginia
Mark L. Robnett Announced as New CUES Board Chair
State Employees’ Credit Union Helps North Carolinians Build Financial Skills Through Free Education Events
Final call for Michigan schools to apply for LAFCU’s $10K Innovation for Education Grant
Community Credit Union Renews Core Processing Partnership with Synergent