The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Connection That Came Full Circle
When GreenState Credit Union launched its new auto recapture list in early 2024, Leen immediately saw it as more than a data initiative — it was a chance to deepen relationships. Blake was one of the first members she assisted from that list, and during the next three months, Leen helped Blake and his family […]
Hope Delivered Just In Time
Central Willamette Credit Union
We had a newly married couple join the credit union in 2022. During the account opening, we found out that the couple was unexpectedly pregnant and the husband had lost his job, got a new, lower paying job and as such they were forced to move. As the husband had an ITIN, his traditional credit […]
A Young Father’s Road To Stability
Zeal Credit Union
A Zeal member since 2009 never had a loan over $1,000. After a charged-off credit card in 2019, he worked with our asset recovery team to repay his balance and regain full services. A few years later, he applied for an auto loan, but due to limited credit history, he only qualified with a co-signer […]
Setting Up Members For Financial Success
California Credit Union
When a couple reached out to us for help managing their unsecured debt, they were feeling overwhelmed. After the husband lost his job during COVID, the family relied on credit cards to cover everyday expenses. Before long, their cards were maxed out, interest rates were sky-high, and even though they made their payments, the balances […]
Moving Members Out Of A Debt Cycle
California Credit Union
A member reached out to us feeling overwhelmed by mounting credit card debt. With interest rates ranging from 17.99% to 27%, her minimum payments barely made a dent, keeping her trapped in a cycle of high-interest debt. After listening to her concerns and reviewing her situation, our team suggested a personal loan to consolidate her […]
Homeownership Education Sparks Generational Change
A member successfully used GLCU’s homebuyer education and counseling program to reach her goal of becoming a first-time homeowner. She wanted a two-flat unit for her and her daughters. She wanted control over her living comfort. GLCU worked with the member to set a budget, improve her credit, and change her behavior. She eventually was […]
Hanscom Federal Credit Union Selects Corelation’s KeyStone to Advance Its Members First Mission and Long-Term Innovation
Credit Union West Partners with Arkatechture to Advance Enterprise Data & Analytics Capabilities
Vizo Financial Launches DefaultSleuth to Help Credit Unions Shift from Reactive Collections to Proactive Risk Prevention
For Immediate Release – Natco Credit Union Appoints Tim Frame as President/CEO
Final Weeks To Apply For LAFCU’s 2026 Write To Educate Essay Contest
CRIF Select Welcomes Julie Nielsen as SVP of Account Management to Accelerate Client Growth and Enterprise Value
Bipartisan AFFORD Act Will Strengthen CDFI Fund
Baker Market Update – Week in Review: February 27, 2026
SECU and SECU Foundation Receive Disaster Response Champions Award for Helene Relief Efforts
St. Cloud Financial Credit Union Launches CU-Digital Asset Vault™ — Positioning the Credit Union as the most Valuable Wallet for Member Digital Wealth
Appli CEO Tim Pranger to Showcase Real-Time Property Value Calculator at CUNA GAC 2026
Newsweek names Redwood Credit Union one of the Greatest Midsize Workplaces for Women
Ocean State Credit Union Selects Synergent for Core Processing and Integrated Services
eDOC Innovations Announces Product Enhancements
Vizo Financial’s March 2026 Education Calendar
Meriwest Credit Union Wins Top Honor as Best Credit Union in Silicon Valley 2026
Origence Ends 2025 with 17% Growth in Fundings; Expands AI-Driven Lending Technology
Xpress Data Inc. hires Kirk Drake as new President
Catherine Bryant and Jonah Kaufman of Coastal Wealth Management Recognized as Distinguished Financial Professionals by LPL Financial
Credit Unions Gain Edge with New CashBack+ Credit Card Rewards
ICUL Launches “Credit Unions in Action” to Showcase Statewide Community Impact
Apple Federal Credit Union Partners with Quavo to Modernize Dispute Operations and Elevate Member Experience
Wings Credit Union Signs with Corelation, Selecting KeyStone to Elevate Its Future
FI Connect Expands with Home Improvement Lending Channel, Helping Credit Unions Access New Home Renovation Loan Opportunities
Callahan & Gallup Welcome Two Credit Unions To The Member Engagement And Financial Wellbeing Consortium
QuantyPhi Welcomes Max Bade as ALM & CECL Analyst
LAFCU, Quality Dairy partner for third annual Paczki Palooza to benefit local charities
EECU Celebrates Fresno Unified Excellence in Education Honorees
Coastal Credit Union Headquarters Renovation Earns Multiple Honors
Woodford State Bank Selects Square 1 Credit Suite by Suntell
Hanscom Federal Credit Union Selects Corelation’s KeyStone to Advance Its Members First Mission and Long-Term Innovation
Credit Union West Partners with Arkatechture to Advance Enterprise Data & Analytics Capabilities
Vizo Financial Launches DefaultSleuth to Help Credit Unions Shift from Reactive Collections to Proactive Risk Prevention
For Immediate Release – Natco Credit Union Appoints Tim Frame as President/CEO
Final Weeks To Apply For LAFCU’s 2026 Write To Educate Essay Contest
CRIF Select Welcomes Julie Nielsen as SVP of Account Management to Accelerate Client Growth and Enterprise Value
Bipartisan AFFORD Act Will Strengthen CDFI Fund
Baker Market Update – Week in Review: February 27, 2026
SECU and SECU Foundation Receive Disaster Response Champions Award for Helene Relief Efforts
St. Cloud Financial Credit Union Launches CU-Digital Asset Vault™ — Positioning the Credit Union as the most Valuable Wallet for Member Digital Wealth
Appli CEO Tim Pranger to Showcase Real-Time Property Value Calculator at CUNA GAC 2026
Newsweek names Redwood Credit Union one of the Greatest Midsize Workplaces for Women
Ocean State Credit Union Selects Synergent for Core Processing and Integrated Services
eDOC Innovations Announces Product Enhancements
Vizo Financial’s March 2026 Education Calendar
Meriwest Credit Union Wins Top Honor as Best Credit Union in Silicon Valley 2026
Origence Ends 2025 with 17% Growth in Fundings; Expands AI-Driven Lending Technology
Xpress Data Inc. hires Kirk Drake as new President
Catherine Bryant and Jonah Kaufman of Coastal Wealth Management Recognized as Distinguished Financial Professionals by LPL Financial
Credit Unions Gain Edge with New CashBack+ Credit Card Rewards
ICUL Launches “Credit Unions in Action” to Showcase Statewide Community Impact
Apple Federal Credit Union Partners with Quavo to Modernize Dispute Operations and Elevate Member Experience
Wings Credit Union Signs with Corelation, Selecting KeyStone to Elevate Its Future
FI Connect Expands with Home Improvement Lending Channel, Helping Credit Unions Access New Home Renovation Loan Opportunities
Callahan & Gallup Welcome Two Credit Unions To The Member Engagement And Financial Wellbeing Consortium
QuantyPhi Welcomes Max Bade as ALM & CECL Analyst
LAFCU, Quality Dairy partner for third annual Paczki Palooza to benefit local charities
EECU Celebrates Fresno Unified Excellence in Education Honorees
Coastal Credit Union Headquarters Renovation Earns Multiple Honors
Woodford State Bank Selects Square 1 Credit Suite by Suntell
Hanscom Federal Credit Union Selects Corelation’s KeyStone to Advance Its Members First Mission and Long-Term Innovation
Credit Union West Partners with Arkatechture to Advance Enterprise Data & Analytics Capabilities
Vizo Financial Launches DefaultSleuth to Help Credit Unions Shift from Reactive Collections to Proactive Risk Prevention
For Immediate Release – Natco Credit Union Appoints Tim Frame as President/CEO
Final Weeks To Apply For LAFCU’s 2026 Write To Educate Essay Contest
CRIF Select Welcomes Julie Nielsen as SVP of Account Management to Accelerate Client Growth and Enterprise Value