The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Twinkie Can Save A Life
A TDECU Member sent us this heartwarming letter: “I came to the bank to do my usual business on Thursday morning. Rocio was a wonderful person. It was my birthday and she gave me a Hostess Twinkie as a small gift. I am an insulin-dependent diabetic, and I was doing some charity work when my […]
Marine Hockey Team Builds Brotherhood
Navy Federal Credit Union
Marine Tyler Bluder revived a Marine Corps hockey team in 2016 to reconnect veterans through the sport they love. Now, the team — made up of Marines, Navy Corpsmen, and active-duty service members from across the globe — heads into the season with deeper bonds and stronger support, thanks in part to Navy Federal Credit […]
Helping Members Achieve Business Dreams
Navy Federal Credit Union
Bruce Reschke discovered his passion for hands-on work at 16, when he got a summer job at an electric motor repair shop in Jacksonville, FL. Over nearly three decades, Bruce climbed the corporate ladder, eventually making his way to a sales position at Westside Electric, a veteran-owned company that offers electric motor repairs, new motor sales, […]
Compassion Meets Credit
Our call center representative, Marcela, helped a non-member trying to take over his ill brother’s auto loan. When the member passed away without a will, Marcela coordinated with our collections team to pause repossession and support the grieving family. She then helped the sister become a member and secure a personal loan to retain the […]
From Transaction To Connection
Western Vista Federal Credit Union
This summer, one of our members stopped by the branch to make a quick deposit. As we chatted, she mentioned that she’d just finished her last round of chemotherapy. Her whole face lit up when she said it. You could feel the joy radiating from her. I congratulated her, and she smiled, her voice catching […]
Paycheck Program Eases Shutdown Fears
Navy Federal Credit Union
This spring, Army Veteran Cassandra Clouse was concerned about the impact a possible government shutdown would have on her finances. Now an engineer at the Air Force Research Lab in Ohio, Cassandra feared an indefinite furlough, which would leave her without income she needed to pay regular bills. At the time, Cassandra had taken out […]
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Peach State FCU Welcomes Dr. Lori Brownlee-Brewton to Board of Directors
Cloudvirga integrates Horizon POS with Stewart Valuation Intelligence to streamline appraisal ordering
Elan Credit Card Donates $75,000 to Local Communities on Credit Union Day
Callahan & Associates Launches “The Member Story Project” To Spotlight The Everyday Impact Of Credit Unions
GARDEN SAVINGS FEDERAL CREDIT UNION CELEBRATES SUCCESSFUL GRAND RE-OPENING OF SAYREVILLE BRANCH
Callahan & Associates Launches CreditUnions.com 2026 Innovation Series
Meriwest Launches Community Foundation with Helen Grays-Jones as Executive Director to Drive Financial Literacy and Education
Sound Credit Union Supports Homes First Through Annual Employee Fundraiser
Cloudvirga announces integration between Horizon POS and ICE PPE
Verity Credit Union Unveils Grants for Growth to Empower Community Changemakers
Baker Market Update – Week in Review: October 10, 2025
Ryan Suttles Named 2025 CUES Emerging Leader
Clearview Foundation Hosts First Annual Golf Outing, Raising $37,000 to Support Local Nonprofits
EECU Student Grant Program Application Period Now Open
SchoolsFirst FCU Partners with the California County Superintendents to Recognize Education Leaders Throughout the State
Premier America Credit Union Partners with Arkatechture to Power Data-Driven Member Experiences
myCUmortgage Continues to Grow with Eight New Partner Credit Unions
EECU Offers Assistance for Members Impacted by Government Shutdown
Indiana Members Foundation Raises Over $90,000 to Support Local Nonprofits and Schools
Meriwest Community Foundation Honored as Financial Resiliency Champion for Youth Advocacy
EECU and the Tulare County Office of Education Celebrate Excellent Educators
ASA Live for Sharetec Credit Unions, Shaping the Future of Securely Connected Finance
Greater Eastern Credit Union Partners with Synergent in New Technology Agreement
EECU Partners with SLO County Office of Education to Honor Educators
Appli Reaches One-Year Milestone with 10 Credit Union Partners and $1 Billion in Member Calculations
Corelation Continues Its Growth with 13 New Credit Union Signings in Third Quarter 2025, Totaling $9.9 Billion in Assets
Baker Market Update – Week in Review: October 17, 2025
Alogent’s Unify Named Finalist for Best Consumer Payments Solution at The PayTech Awards USA
SchoolsFirst Federal Credit Union and Sacramento Republic Football Club Honor Sacramento 2026 Teachers of the Year
Redwood Credit Union inspires hope by supporting foster youth
Peach State FCU Welcomes Dr. Lori Brownlee-Brewton to Board of Directors
Cloudvirga integrates Horizon POS with Stewart Valuation Intelligence to streamline appraisal ordering
Elan Credit Card Donates $75,000 to Local Communities on Credit Union Day
Callahan & Associates Launches “The Member Story Project” To Spotlight The Everyday Impact Of Credit Unions
GARDEN SAVINGS FEDERAL CREDIT UNION CELEBRATES SUCCESSFUL GRAND RE-OPENING OF SAYREVILLE BRANCH
Callahan & Associates Launches CreditUnions.com 2026 Innovation Series
Meriwest Launches Community Foundation with Helen Grays-Jones as Executive Director to Drive Financial Literacy and Education
Sound Credit Union Supports Homes First Through Annual Employee Fundraiser
Cloudvirga announces integration between Horizon POS and ICE PPE
Verity Credit Union Unveils Grants for Growth to Empower Community Changemakers
Baker Market Update – Week in Review: October 10, 2025
Ryan Suttles Named 2025 CUES Emerging Leader
Clearview Foundation Hosts First Annual Golf Outing, Raising $37,000 to Support Local Nonprofits
EECU Student Grant Program Application Period Now Open
SchoolsFirst FCU Partners with the California County Superintendents to Recognize Education Leaders Throughout the State
Premier America Credit Union Partners with Arkatechture to Power Data-Driven Member Experiences
myCUmortgage Continues to Grow with Eight New Partner Credit Unions
EECU Offers Assistance for Members Impacted by Government Shutdown
Indiana Members Foundation Raises Over $90,000 to Support Local Nonprofits and Schools
Meriwest Community Foundation Honored as Financial Resiliency Champion for Youth Advocacy
EECU and the Tulare County Office of Education Celebrate Excellent Educators
ASA Live for Sharetec Credit Unions, Shaping the Future of Securely Connected Finance
Greater Eastern Credit Union Partners with Synergent in New Technology Agreement
EECU Partners with SLO County Office of Education to Honor Educators