The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Turning A Member’s Homeownership Dream Into Reality
Arnold became a SchoolsFirst Federal Credit Union Member in 2021 and was interested in the products and services available to support school employees. Homeownership was a goal he hoped to pursue, but he wanted a partner who could guide him through a process that often feels overwhelming for first time and first generation buyers. When […]
A First Home In The Place They Love
Solarity Credit Union
For Kenzie and Riley, buying their first home meant putting down roots in the community they’ve always called home. After reaching out to Solarity, they found a lending experience that felt personal, supportive, and refreshingly human. With clear guidance and confidence in their monthly payments, the couple moved in knowing they were building equity and a […]
A Special Gift Creates A Happy Anniversary
Chaffey Federal Credit Union
I was working on a budget with a couple in financial counseling, and we were planning out the different expenses for the upcoming month. As we were going through the dates, we looked at the budget and saw their anniversary landed on the same week as some of their major expenses, leaving little to no […]
Money Caught Up In Fly-By Scam? Western Division Saves The Day.
Western Division Federal Credit Union
Before the holidays, a member fell victim for a fraudulent airline website mimicking Southwest. Realizing after making the $1,000 purchase, she contacted the office to help recover her funds. This incident required significant time, patience, and follow-through. Rachel made calls, sent emails, and provided a lot of documentation for the case. After weeks of persistence, […]
From “I Do” To Home Sweet Home
Solarity Credit Union
While juggling the whirlwind of wedding planning and the excitement of buying their first home, Yasmin and Luis turned to Solarity for support. With clear communication and a smooth preapproval process, Solarity helped them close on their new home before their wedding day, easing the stress and letting them focus on what mattered most. Now […]
Helping A Member Support Her Family When It Matters Most
Mary has been a long time SchoolsFirst Federal Credit Union Member and has always valued the Credit Union’s commitment to service. That trust became especially meaningful when she faced an urgent situation involving her son’s health. He needed corrective surgery, and the cost created a significant financial challenge. Mary visited her local branch looking for […]
CUES Leadership & Organizational Services Brings Tailored Strategic Solutions to the Industry
Credit unions facing complex challenges now have a trusted industry advisor to turn to: CUES Leadership & Organizational Services.
NASCUS Opens Pierre Jay Award Nominations, Reveals 2026 Summit Agenda and Speakers
The National Association of State Credit Union Supervisors (NASCUS) is now accepting nominations for the 2026 Pierre Jay Award, the ...
ALM First Welcomes Matt Motyka as Director, Advisory Services
Dallas, Texas – ALM First, a strategic partner to more than 350 financial institutions nationwide, is pleased to welcome Matt ...
Free May 30 mixer to help entrepreneurs market their businesses
LANSING, Mich. — For many entrepreneurs, having a strong business idea is only the beginning. Knowing how to tell that ...
Greater Texas Credit Union Promotes Lisa Back to EVP
Greater Texas|Aggieland Credit Union has promoted Lisa Back, CFO, to Executive Vice President. Since joining the credit union in late ...
Harvard Federal Credit Union Selects Arkatechture as Its Data Analytics Partner
Harvard Federal Credit Union is Partnering with Arkatechture to Strengthen Data Strategy, Enhance Decision-Making, and Deliver Greater Value to Members
Redwood Credit Union celebrates local entrepreneurs during Small Business Month
During Small Business Month, Redwood Credit Union (RCU)—a full-service Northern California and Bay Area credit union providing personal and business ...
Baker Market Update – Week in Review: May 08, 2026
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Hometown Bank Selects Square 1 Credit Suite by Suntell
Hometown Bank has selected the Square 1 Credit Suite by Suntell as its commercial loan management solution, reinforcing its commitment ...
Indiana Members Credit Union Announces 10th Anniversary Cancer Awareness Card Beneficiary
Indiana Members Credit Union is proud to celebrate the 10th anniversary of its Cancer Awareness Debit Card by naming Pink ...
Fort Worth Community Credit Union Announces Name Change to Worth Credit Union
Fort Worth, Texas — May 1, 2026 — Fort Worth Community Credit Union is proud to announce that it will ...
Coastal Credit Union Hosts Financial Education Field Trip for Title I Students at Coastal Music Park
Coastal Credit Union welcomed more than 60 students and volunteers to the Coastal Credit Union Music Park on Wednesday, May ...
Vizo Financial and TCT Risk Solutions Announce Strategic Partnership to Enhance Risk Management Offerings
A new partnership between Vizo Financial and TCT Risk Solutions gives credit unions access to specialized risk management solutions. The ...
Redwood Credit Union Elects Board of Directors
Redwood Credit Union recently re-elected volunteer board members Debra Watts, David Gouin, and M. Christina Rivera.
CASE Credit Union and Team One Credit Union Announce Strategic Partnership
CASE Credit Union and Team One Credit Union announce a strategic partnership and planned merger, bringing together two Michigan-based credit ...
Alogent Earns Three Finalist Nominations at the 2026 PayTech Awards for AI Driven Fraud Prevention and Consumer and Business Payments
Alogent has been named a finalist in three categories at the PayTech Awards, earning recognition for Best AI Solution – ...
Quavo Fraud & Disputes Intelligence Report: Spirit Airlines Shutdown Triggers 1,000% Surge in Chargeback Claims Across Issuer Network
Quavo, Inc. (“Quavo”), the leading AI disputes technology partner and strategic advisor for financial institutions and technology companies, today announced ...
Meriwest Credit Union Celebrates 65 Years of Member Focused Service
We’re proud to celebrate 65 years of partnership, progress, and community impact. From our roots serving IBM employees to supporting ...
LAFCU celebrates graduates of financial education program aimed at strengthening community financial stability
LANSING, Mich. — For many participants, the Pathway to Financial Transformation program represents more than financial education — it’s a ...
Employee-Led Giving at 3Rivers Drives $1.5M+ in Community Impact
I’m sharing a story from 3Rivers Credit Union on how our employee-led giving campaign has generated more than $1.5 million ...
One Nevada Named a 2026 USA TODAY Top Workplaces Winner
LAS VEGAS, NV. – One Nevada Credit Union has been named a 2026 USA TODAY Top Workplaces Winner, joining an ...
LAFCU offering $10,000 in grants to help individuals improve their financial futures
LANSING, Mich. — For many people, financial progress can be undone by one medical bill, one high-interest balance or one ...
CU STUDENT CHOICE MARKS 18 YEARS OF SERVICE WITH WORDS OF WISDOM AND SCHOLARSHIP DOLLARS
CU Student Choice, the leading provider of education financing solutions for credit unions, marked its 18th anniversary on May 5 ...
Family Trust Federal Credit Union Renames Charitable Foundation
Family Trust Federal Credit Union (Family Trust) announced today that it has renamed its charitable foundation, formerly known as the ...
TW Lending Group Selects Square 1 Credit Suite by Suntell
TW Lending Group has selected the Square 1 Credit Suite by Suntell as its loan management solution, reinforcing its commitment ...
Tina Muth Promoted to Market President of Aggieland Credit Union
Greater Texas Credit Union has promoted Tina Muth as Market President, leading strategic expansion and operations for the Aggieland Credit ...
Peach State FCU C.A.R.E.S. Foundation Announces 2026 Recipients for Annual Scholarship Program
LAWRENCEVILLE, GA (May 1, 2026) – The Peach State FCU C.A.R.E.S. Foundation is proud to announce the recipients of its ...
Baker Market Update – Week in Review: May 01, 2026
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
R.I.A. Federal Credit Union and Redbrand Credit Union Merger
Hello, I’m reaching out to share a press release announcing the approved merger of R.I.A. Federal Credit Union and Redbrand ...
Greater Texas|Aggieland Credit Union Earns Three National Diamond Awards for Innovative Marketing
Greater Texas|Aggieland Credit Union has been recognized for national excellence in marketing, earning three Diamond Awards from America’s Credit Unions ...
CUES Leadership & Organizational Services Brings Tailored Strategic Solutions to the Industry
Credit unions facing complex challenges now have a trusted industry advisor to turn to: CUES Leadership & Organizational Services.
NASCUS Opens Pierre Jay Award Nominations, Reveals 2026 Summit Agenda and Speakers
The National Association of State Credit Union Supervisors (NASCUS) is now accepting nominations for the 2026 Pierre Jay Award, the ...
ALM First Welcomes Matt Motyka as Director, Advisory Services
Dallas, Texas – ALM First, a strategic partner to more than 350 financial institutions nationwide, is pleased to welcome Matt ...
Free May 30 mixer to help entrepreneurs market their businesses
LANSING, Mich. — For many entrepreneurs, having a strong business idea is only the beginning. Knowing how to tell that ...
Greater Texas Credit Union Promotes Lisa Back to EVP
Greater Texas|Aggieland Credit Union has promoted Lisa Back, CFO, to Executive Vice President. Since joining the credit union in late ...
Harvard Federal Credit Union Selects Arkatechture as Its Data Analytics Partner
Harvard Federal Credit Union is Partnering with Arkatechture to Strengthen Data Strategy, Enhance Decision-Making, and Deliver Greater Value to Members
Redwood Credit Union celebrates local entrepreneurs during Small Business Month
During Small Business Month, Redwood Credit Union (RCU)—a full-service Northern California and Bay Area credit union providing personal and business ...
Baker Market Update – Week in Review: May 08, 2026
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Hometown Bank Selects Square 1 Credit Suite by Suntell
Hometown Bank has selected the Square 1 Credit Suite by Suntell as its commercial loan management solution, reinforcing its commitment ...
Indiana Members Credit Union Announces 10th Anniversary Cancer Awareness Card Beneficiary
Indiana Members Credit Union is proud to celebrate the 10th anniversary of its Cancer Awareness Debit Card by naming Pink ...
Fort Worth Community Credit Union Announces Name Change to Worth Credit Union
Fort Worth, Texas — May 1, 2026 — Fort Worth Community Credit Union is proud to announce that it will ...
Coastal Credit Union Hosts Financial Education Field Trip for Title I Students at Coastal Music Park
Coastal Credit Union welcomed more than 60 students and volunteers to the Coastal Credit Union Music Park on Wednesday, May ...
Vizo Financial and TCT Risk Solutions Announce Strategic Partnership to Enhance Risk Management Offerings
A new partnership between Vizo Financial and TCT Risk Solutions gives credit unions access to specialized risk management solutions. The ...
Redwood Credit Union Elects Board of Directors
Redwood Credit Union recently re-elected volunteer board members Debra Watts, David Gouin, and M. Christina Rivera.
CASE Credit Union and Team One Credit Union Announce Strategic Partnership
CASE Credit Union and Team One Credit Union announce a strategic partnership and planned merger, bringing together two Michigan-based credit ...
Alogent Earns Three Finalist Nominations at the 2026 PayTech Awards for AI Driven Fraud Prevention and Consumer and Business Payments
Alogent has been named a finalist in three categories at the PayTech Awards, earning recognition for Best AI Solution – ...
Quavo Fraud & Disputes Intelligence Report: Spirit Airlines Shutdown Triggers 1,000% Surge in Chargeback Claims Across Issuer Network
Quavo, Inc. (“Quavo”), the leading AI disputes technology partner and strategic advisor for financial institutions and technology companies, today announced ...
Meriwest Credit Union Celebrates 65 Years of Member Focused Service
We’re proud to celebrate 65 years of partnership, progress, and community impact. From our roots serving IBM employees to supporting ...
LAFCU celebrates graduates of financial education program aimed at strengthening community financial stability
LANSING, Mich. — For many participants, the Pathway to Financial Transformation program represents more than financial education — it’s a ...
Employee-Led Giving at 3Rivers Drives $1.5M+ in Community Impact
I’m sharing a story from 3Rivers Credit Union on how our employee-led giving campaign has generated more than $1.5 million ...
One Nevada Named a 2026 USA TODAY Top Workplaces Winner
LAS VEGAS, NV. – One Nevada Credit Union has been named a 2026 USA TODAY Top Workplaces Winner, joining an ...
LAFCU offering $10,000 in grants to help individuals improve their financial futures
LANSING, Mich. — For many people, financial progress can be undone by one medical bill, one high-interest balance or one ...
CU STUDENT CHOICE MARKS 18 YEARS OF SERVICE WITH WORDS OF WISDOM AND SCHOLARSHIP DOLLARS
CU Student Choice, the leading provider of education financing solutions for credit unions, marked its 18th anniversary on May 5 ...
Family Trust Federal Credit Union Renames Charitable Foundation
Family Trust Federal Credit Union (Family Trust) announced today that it has renamed its charitable foundation, formerly known as the ...
TW Lending Group Selects Square 1 Credit Suite by Suntell
TW Lending Group has selected the Square 1 Credit Suite by Suntell as its loan management solution, reinforcing its commitment ...
Tina Muth Promoted to Market President of Aggieland Credit Union
Greater Texas Credit Union has promoted Tina Muth as Market President, leading strategic expansion and operations for the Aggieland Credit ...
Peach State FCU C.A.R.E.S. Foundation Announces 2026 Recipients for Annual Scholarship Program
LAWRENCEVILLE, GA (May 1, 2026) – The Peach State FCU C.A.R.E.S. Foundation is proud to announce the recipients of its ...
Baker Market Update – Week in Review: May 01, 2026
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
R.I.A. Federal Credit Union and Redbrand Credit Union Merger
Hello, I’m reaching out to share a press release announcing the approved merger of R.I.A. Federal Credit Union and Redbrand ...
Greater Texas|Aggieland Credit Union Earns Three National Diamond Awards for Innovative Marketing
Greater Texas|Aggieland Credit Union has been recognized for national excellence in marketing, earning three Diamond Awards from America’s Credit Unions ...
CUES Leadership & Organizational Services Brings Tailored Strategic Solutions to the Industry
Credit unions facing complex challenges now have a trusted industry advisor to turn to: CUES Leadership & Organizational Services.
NASCUS Opens Pierre Jay Award Nominations, Reveals 2026 Summit Agenda and Speakers
The National Association of State Credit Union Supervisors (NASCUS) is now accepting nominations for the 2026 Pierre Jay Award, the association’s highest recognition for individuals, ...
ALM First Welcomes Matt Motyka as Director, Advisory Services
Dallas, Texas – ALM First, a strategic partner to more than 350 financial institutions nationwide, is pleased to welcome Matt Motyka as a new Director, ...
Free May 30 mixer to help entrepreneurs market their businesses
LANSING, Mich. — For many entrepreneurs, having a strong business idea is only the beginning. Knowing how to tell that story, reach customers and build ...
Greater Texas Credit Union Promotes Lisa Back to EVP
Greater Texas|Aggieland Credit Union has promoted Lisa Back, CFO, to Executive Vice President. Since joining the credit union in late 2023, Back has played an ...
Harvard Federal Credit Union Selects Arkatechture as Its Data Analytics Partner
Harvard Federal Credit Union is Partnering with Arkatechture to Strengthen Data Strategy, Enhance Decision-Making, and Deliver Greater Value to Members