The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Back On The Road After Back-To-Back Storms
Suncoast Credit Union
After enduring the devastation of back-to-back hurricanes, a Suncoast Credit Union member found themselves in an overwhelming financial crisis. The storms not only caused extensive damage to their home and community but also resulted in the loss of their previously financed Harley-Davidson motorcycle, which was their primary mode of transportation. Faced with the urgent need […]
A Truck That Opened New Doors
Altura Credit Union
A 37-year-old iron worker had dreams of getting an auto loan to help transport his machinery to jobsites. After shopping around at various financial institutions and dealerships, he and his wife were continually offered higher rates than their credit profiles justified. “They all wanted to take advantage of us,” he shared in a written testimonial. […]
A Townhome Before The School Bell
Financial Partners Credit Union
A 33-year-old music teacher and FPCU member was seeking a fresh start in 2024 when he applied for a new teaching job in the Sacramento area, where he could live more comfortably on a teacher’s salary. The member faced a very tight timeline. He needed to finish out the school year at Orange Unified in […]
A Second Look That Brought Relief
Suncoast Credit Union
A member came in for a cash-out refinance. She was in the process of applying for Habitat for Humanity, but because she had inherited credit card debt from her divorce, her debt-to-income ratio was too high. Habitat advised her that this needed to be resolved before she could qualify.The member shared that she had reached […]
A New Beginning And A Safer Road Ahead
Connections Credit Union
This past year, I had a member come in who was desperate to separate from her spouse and the debt tied to their marriage. At the time of her loan, her credit score was in the low 500s, so she was not hopeful that she would be able to do much at all. She had […]
Hope Through A Simple Plan
Fairwinds Credit Union
A member came to us requesting a debt consolidation loan. After listening carefully, one of our crewmembers took the time to offer an alternative approach: the debt snowball method. Working one-on-one with our member, she organized the outstanding debts from smallest to largest, then created a plan for the member to aggressively pay toward the […]
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ALM First Welcomes Matt Motyka as Director, Advisory Services
Free May 30 mixer to help entrepreneurs market their businesses
Greater Texas Credit Union Promotes Lisa Back to EVP
Harvard Federal Credit Union Selects Arkatechture as Its Data Analytics Partner
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Baker Market Update – Week in Review: May 08, 2026
Hometown Bank Selects Square 1 Credit Suite by Suntell
Indiana Members Credit Union Announces 10th Anniversary Cancer Awareness Card Beneficiary
Fort Worth Community Credit Union Announces Name Change to Worth Credit Union
Coastal Credit Union Hosts Financial Education Field Trip for Title I Students at Coastal Music Park
Vizo Financial and TCT Risk Solutions Announce Strategic Partnership to Enhance Risk Management Offerings
Redwood Credit Union Elects Board of Directors
CASE Credit Union and Team One Credit Union Announce Strategic Partnership
Alogent Earns Three Finalist Nominations at the 2026 PayTech Awards for AI Driven Fraud Prevention and Consumer and Business Payments
Quavo Fraud & Disputes Intelligence Report: Spirit Airlines Shutdown Triggers 1,000% Surge in Chargeback Claims Across Issuer Network
Meriwest Credit Union Celebrates 65 Years of Member Focused Service
LAFCU celebrates graduates of financial education program aimed at strengthening community financial stability
Employee-Led Giving at 3Rivers Drives $1.5M+ in Community Impact
One Nevada Named a 2026 USA TODAY Top Workplaces Winner
LAFCU offering $10,000 in grants to help individuals improve their financial futures
CU STUDENT CHOICE MARKS 18 YEARS OF SERVICE WITH WORDS OF WISDOM AND SCHOLARSHIP DOLLARS
Family Trust Federal Credit Union Renames Charitable Foundation
TW Lending Group Selects Square 1 Credit Suite by Suntell
Tina Muth Promoted to Market President of Aggieland Credit Union
Peach State FCU C.A.R.E.S. Foundation Announces 2026 Recipients for Annual Scholarship Program
Baker Market Update – Week in Review: May 01, 2026
R.I.A. Federal Credit Union and Redbrand Credit Union Merger
Greater Texas|Aggieland Credit Union Earns Three National Diamond Awards for Innovative Marketing
CUES Leadership & Organizational Services Brings Tailored Strategic Solutions to the Industry
NASCUS Opens Pierre Jay Award Nominations, Reveals 2026 Summit Agenda and Speakers
ALM First Welcomes Matt Motyka as Director, Advisory Services
Free May 30 mixer to help entrepreneurs market their businesses
Greater Texas Credit Union Promotes Lisa Back to EVP
Harvard Federal Credit Union Selects Arkatechture as Its Data Analytics Partner
Redwood Credit Union celebrates local entrepreneurs during Small Business Month
Baker Market Update – Week in Review: May 08, 2026
Hometown Bank Selects Square 1 Credit Suite by Suntell
Indiana Members Credit Union Announces 10th Anniversary Cancer Awareness Card Beneficiary
Fort Worth Community Credit Union Announces Name Change to Worth Credit Union
Coastal Credit Union Hosts Financial Education Field Trip for Title I Students at Coastal Music Park
Vizo Financial and TCT Risk Solutions Announce Strategic Partnership to Enhance Risk Management Offerings
Redwood Credit Union Elects Board of Directors
CASE Credit Union and Team One Credit Union Announce Strategic Partnership
Alogent Earns Three Finalist Nominations at the 2026 PayTech Awards for AI Driven Fraud Prevention and Consumer and Business Payments
Quavo Fraud & Disputes Intelligence Report: Spirit Airlines Shutdown Triggers 1,000% Surge in Chargeback Claims Across Issuer Network
Meriwest Credit Union Celebrates 65 Years of Member Focused Service
LAFCU celebrates graduates of financial education program aimed at strengthening community financial stability
Employee-Led Giving at 3Rivers Drives $1.5M+ in Community Impact
One Nevada Named a 2026 USA TODAY Top Workplaces Winner
LAFCU offering $10,000 in grants to help individuals improve their financial futures
CU STUDENT CHOICE MARKS 18 YEARS OF SERVICE WITH WORDS OF WISDOM AND SCHOLARSHIP DOLLARS
Family Trust Federal Credit Union Renames Charitable Foundation
TW Lending Group Selects Square 1 Credit Suite by Suntell
Tina Muth Promoted to Market President of Aggieland Credit Union
Peach State FCU C.A.R.E.S. Foundation Announces 2026 Recipients for Annual Scholarship Program
Baker Market Update – Week in Review: May 01, 2026
R.I.A. Federal Credit Union and Redbrand Credit Union Merger
Greater Texas|Aggieland Credit Union Earns Three National Diamond Awards for Innovative Marketing
CUES Leadership & Organizational Services Brings Tailored Strategic Solutions to the Industry
NASCUS Opens Pierre Jay Award Nominations, Reveals 2026 Summit Agenda and Speakers
ALM First Welcomes Matt Motyka as Director, Advisory Services
Free May 30 mixer to help entrepreneurs market their businesses
Greater Texas Credit Union Promotes Lisa Back to EVP
Harvard Federal Credit Union Selects Arkatechture as Its Data Analytics Partner