The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Kind Gesture Makes All The Difference
A member recently visited our main branch to take care of a VISA card issue. While waiting, she had to leave abruptly for work and accidentally left without the card. Unfortunately, she was babysitting several children and was unable to return during business hours. One of our representatives stepped in right away, de-escalating the situation […]
Clothes And Kindness For A Member In Need
Affinity Plus Federal Credit Union
When Sarah walked into the Winona branch to open a new account, no one expected how much her visit would impact the day. She didn’t have proof of address, so after chatting with Neelie, she headed to the Winona State Housing office and returned shortly after. While waiting, staff overheard Sarah on the phone with […]
A Person, Not A Checklist
Affinity Plus Federal Credit Union
Anissa Keyes Powell founded Arubah Emotional Health Services to provide culturally responsive care for marginalized communities, integrating therapy and indigenous healing and expanding through partnerships to deliver mental health support where it’s needed most. Anissa’s entrepreneurial spirit also led her to purchase and renovate the Northside Epicenter, a 20,000-square-foot historic building that now houses 14 […]
Out-Of-This-World Member Service
Affinity Plus Federal Credit Union
Vanessa’s journey to increasing her credit score in two months started with a phone call about outer space. More specifically, a phone call about Affinity Plus employees in Bemidji potentially taking a celebratory outing to the Headwaters Science Center’s Starlab, a portable planetarium that gives a front-row seat to the stars. Vanessa works at the […]
A Single Mother Achieves Her Dream Of Homeownership
Commodore Perry Federal Credit Union
A single mother came to Commodore Perry FCU overwhelmed and discouraged. With her children’s father incarcerated, she was juggling two jobs, falling behind on rent, frequently overdrawing her account, and unable to break the cycle of paycheck-to-paycheck living. Even so, she maintained an auto loan and direct deposit with us, and when she needed a […]
Stopping Foreclosure In Its Tracks. No Cartwheels Required.
Brewster Federal Credit Union
In mid-October, a member contacted me about a loan to purchase his aunt’s house. His aunt asked him if he wanted to buy her house from her for $6,000.00, based on a tax foreclosure sale that would be taking place on Oct. 31, 2025. If he paid the $6,000.00 owed in back taxes, that would […]
Tina Muth Promoted to Market President of Aggieland Credit Union
Greater Texas Credit Union has promoted Tina Muth as Market President, leading strategic expansion and operations for the Aggieland Credit ...
Peach State FCU C.A.R.E.S. Foundation Announces 2026 Recipients for Annual Scholarship Program
LAWRENCEVILLE, GA (May 1, 2026) – The Peach State FCU C.A.R.E.S. Foundation is proud to announce the recipients of its ...
Baker Market Update – Week in Review: May 01, 2026
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
R.I.A. Federal Credit Union and Redbrand Credit Union Merger
Hello, I’m reaching out to share a press release announcing the approved merger of R.I.A. Federal Credit Union and Redbrand ...
Greater Texas|Aggieland Credit Union Earns Three National Diamond Awards for Innovative Marketing
Greater Texas|Aggieland Credit Union has been recognized for national excellence in marketing, earning three Diamond Awards from America’s Credit Unions ...
eDOC Innovations Partners with Corelation to Deliver Seamless, Core-Connected eSignature Solutions for Credit Unions
eDOC and Corelation partners to create a direct integration between eDOCSignature and the Keystone core, with continued enhancements planned to ...
LendKey and Member Student Lending Announce Fourth Annual $20,000 Scholarship Program
LendKey, the pioneer of digital network lending, and Member Student Lending, a national credit union service organization (CUSO) dedicated to ...
Coastal Credit Union Promotes Jennifer Gallagher to VP, Support Services & Branch Expansion
Coastal Credit Union has promoted Jennifer Gallagher to Vice President of Support Services and Branch Expansion. In this expanded leadership ...
SchoolsFirst FCU Partners with North Valley Regional Chamber of Commerce for 7th Annual Heroes in Education Awards Dinner
SchoolsFirst Federal Credit Union partnered with the North Valley Regional Chamber of Commerce for the Seventh Annual Heroes in Education ...
Vizo Financial’s May 2026 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
EECU Helps First-Generation College Students Build Credit Confidence
FRESNO, Calif. (April 29, 2026) – First-generation college students in Fresno City College’s PUENTE program took a step toward financial ...
Coastal Credit Union Issues 2026 Impact Report
Coastal Credit Union’s 2026 Member & Community Impact Report is now available. In addition to highlighting Coastal’s 2025 accomplishments and ...
Corporate Central Expands Support for Emerging Credit Unions, Welcomes Two De Novo Members
Corporate Central continues to invest in the future of the credit union movement, proudly welcoming two de novo credit union ...
DaLand CUSO and Corelation Advance Digital Asset Capabilities to KeyStone Credit Unions Through Coin2Core Integration
DaLand CUSO, in collaboration with Corelation, is highlighting the KeyStone integration of Coin2Core®, an innovative digital asset solution built using ...
ICUL Advocacy Secures Regulatory Fee Credits for State’s Credit Unions
The Illinois Credit Union League: Illinois state-chartered credit unions will receive $1,315,968 in regulatory fee credits in 2026, resulting in ...
Callahan & Associates And CU Strategic Planning Holds Its First In-Person CDFI Executive Roundtable
Washington, DC – Callahan & Associates and CU Strategic Planning, a Callahan company, will host their first in-person CDFI Executive Roundtable on May ...
LAFCU wins statewide innovation award for tackling financial instability at its roots
LANSING, Mich. — A bold new approach to community investment has earned LAFCU statewide recognition. The Michigan Credit Union League ...
CU*SOUTH Board Member Cindy Lindsey Named 2026 Advocacy Ambassador
CU*SOUTH, a 100% credit union-owned credit union service organization (CUSO) that provides essential products and solutions for credit unions, is ...
TriUnity Foundation Raises $250,000 in 2026, Expands to 13 Partners Supporting Individuals Facing Life-Threatening Illness
TriUnity Foundation announced today that it has raised a total of $250,000 in 2026, including funds generated at its recent ...
Indiana Members Credit Union Contributes $10,000 to Strides for Sarcoma for Cancer Awareness Card
On behalf of Indiana Members Credit Union members, IMCU recently presented a check for $10,000 to Strides for Sarcoma as ...
Tower Federal Credit Union Wins Two Prestigious Diamond Awards Honoring Marketing Excellence
Tower Federal Credit Union (Tower) has been named a multiple award winner in the prestigious 2026 Diamond Awards, presented by ...
Redwood Credit Union relocates Ukiah branch to modern new site
Redwood Credit Union (RCU) has moved its Ukiah branch from its current location at 195 S. Orchard Boulevard to a ...
Fresno Compact Honors EECU for Longstanding Commitment to Education
FRESNO, Calif. (April 24, 2026) – Educational Employees Credit Union (EECU) has been recognized by the Fresno Compact with the ...
LAFCU promotes BethAnn Bailey and Diane Myall to leadership roles
LANSING, Mich. — LAFCU has promoted BethAnn Bailey to branch manager and Diane Myall to assistant quality assurance manager, recognizing ...
LAFCU to award $2,500 in grants to Michigan teachers
LANSING, Mich. — LAFCU is once again accepting applications for its Teachers Grant Contest, providing financial support to educators across ...
Gulf Winds Credit Union Contributes $10,000 Gift to Rally Gulf Coast for Childhood Cancer Research
Pensacola, Florida (April 23, 2025) – Gulf Winds Credit Union is proud to contribute a $10,000 gift to Rally Gulf ...
Three Credit Unions Partner with myCUmortgage for Comprehensive Home Loan Products and Services
As this year’s spring homebuying season continues to build momentum, myCUmortgage announced partnerships with three credit unions that are ready ...
Alogent Receives Federal Reserve Authorization to Directly Exchange X9 Check Image Files for Banks and Credit Unions, Expanding its Role as a Payments Infrastructure Provider
Alogent announced it has been authorized by the Federal Reserve to send and receive X9 check image exchange files on ...
EECU Celebrates Kings County Educators at Annual Excellence in Education Awards
FRESNO, Calif. (April 22, 2026) – Educational Employees Credit Union (EECU) partnered once again with the Kings County Office of ...
Family Trust joins with Phillis Wheatley Community Center and Furman University’s Riley Institute to Launch Financial Program
Family Trust Federal Credit Union is partnering with the Phillis Wheatley Community Center and Furman University’s Riley Institute to launch ...
Tina Muth Promoted to Market President of Aggieland Credit Union
Greater Texas Credit Union has promoted Tina Muth as Market President, leading strategic expansion and operations for the Aggieland Credit ...
Peach State FCU C.A.R.E.S. Foundation Announces 2026 Recipients for Annual Scholarship Program
LAWRENCEVILLE, GA (May 1, 2026) – The Peach State FCU C.A.R.E.S. Foundation is proud to announce the recipients of its ...
Baker Market Update – Week in Review: May 01, 2026
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
R.I.A. Federal Credit Union and Redbrand Credit Union Merger
Hello, I’m reaching out to share a press release announcing the approved merger of R.I.A. Federal Credit Union and Redbrand ...
Greater Texas|Aggieland Credit Union Earns Three National Diamond Awards for Innovative Marketing
Greater Texas|Aggieland Credit Union has been recognized for national excellence in marketing, earning three Diamond Awards from America’s Credit Unions ...
eDOC Innovations Partners with Corelation to Deliver Seamless, Core-Connected eSignature Solutions for Credit Unions
eDOC and Corelation partners to create a direct integration between eDOCSignature and the Keystone core, with continued enhancements planned to ...
LendKey and Member Student Lending Announce Fourth Annual $20,000 Scholarship Program
LendKey, the pioneer of digital network lending, and Member Student Lending, a national credit union service organization (CUSO) dedicated to ...
Coastal Credit Union Promotes Jennifer Gallagher to VP, Support Services & Branch Expansion
Coastal Credit Union has promoted Jennifer Gallagher to Vice President of Support Services and Branch Expansion. In this expanded leadership ...
SchoolsFirst FCU Partners with North Valley Regional Chamber of Commerce for 7th Annual Heroes in Education Awards Dinner
SchoolsFirst Federal Credit Union partnered with the North Valley Regional Chamber of Commerce for the Seventh Annual Heroes in Education ...
Vizo Financial’s May 2026 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
EECU Helps First-Generation College Students Build Credit Confidence
FRESNO, Calif. (April 29, 2026) – First-generation college students in Fresno City College’s PUENTE program took a step toward financial ...
Coastal Credit Union Issues 2026 Impact Report
Coastal Credit Union’s 2026 Member & Community Impact Report is now available. In addition to highlighting Coastal’s 2025 accomplishments and ...
Corporate Central Expands Support for Emerging Credit Unions, Welcomes Two De Novo Members
Corporate Central continues to invest in the future of the credit union movement, proudly welcoming two de novo credit union ...
DaLand CUSO and Corelation Advance Digital Asset Capabilities to KeyStone Credit Unions Through Coin2Core Integration
DaLand CUSO, in collaboration with Corelation, is highlighting the KeyStone integration of Coin2Core®, an innovative digital asset solution built using ...
ICUL Advocacy Secures Regulatory Fee Credits for State’s Credit Unions
The Illinois Credit Union League: Illinois state-chartered credit unions will receive $1,315,968 in regulatory fee credits in 2026, resulting in ...
Callahan & Associates And CU Strategic Planning Holds Its First In-Person CDFI Executive Roundtable
Washington, DC – Callahan & Associates and CU Strategic Planning, a Callahan company, will host their first in-person CDFI Executive Roundtable on May ...
LAFCU wins statewide innovation award for tackling financial instability at its roots
LANSING, Mich. — A bold new approach to community investment has earned LAFCU statewide recognition. The Michigan Credit Union League ...
CU*SOUTH Board Member Cindy Lindsey Named 2026 Advocacy Ambassador
CU*SOUTH, a 100% credit union-owned credit union service organization (CUSO) that provides essential products and solutions for credit unions, is ...
TriUnity Foundation Raises $250,000 in 2026, Expands to 13 Partners Supporting Individuals Facing Life-Threatening Illness
TriUnity Foundation announced today that it has raised a total of $250,000 in 2026, including funds generated at its recent ...
Indiana Members Credit Union Contributes $10,000 to Strides for Sarcoma for Cancer Awareness Card
On behalf of Indiana Members Credit Union members, IMCU recently presented a check for $10,000 to Strides for Sarcoma as ...
Tower Federal Credit Union Wins Two Prestigious Diamond Awards Honoring Marketing Excellence
Tower Federal Credit Union (Tower) has been named a multiple award winner in the prestigious 2026 Diamond Awards, presented by ...
Redwood Credit Union relocates Ukiah branch to modern new site
Redwood Credit Union (RCU) has moved its Ukiah branch from its current location at 195 S. Orchard Boulevard to a ...
Fresno Compact Honors EECU for Longstanding Commitment to Education
FRESNO, Calif. (April 24, 2026) – Educational Employees Credit Union (EECU) has been recognized by the Fresno Compact with the ...
LAFCU promotes BethAnn Bailey and Diane Myall to leadership roles
LANSING, Mich. — LAFCU has promoted BethAnn Bailey to branch manager and Diane Myall to assistant quality assurance manager, recognizing ...
LAFCU to award $2,500 in grants to Michigan teachers
LANSING, Mich. — LAFCU is once again accepting applications for its Teachers Grant Contest, providing financial support to educators across ...
Gulf Winds Credit Union Contributes $10,000 Gift to Rally Gulf Coast for Childhood Cancer Research
Pensacola, Florida (April 23, 2025) – Gulf Winds Credit Union is proud to contribute a $10,000 gift to Rally Gulf ...
Three Credit Unions Partner with myCUmortgage for Comprehensive Home Loan Products and Services
As this year’s spring homebuying season continues to build momentum, myCUmortgage announced partnerships with three credit unions that are ready ...
Alogent Receives Federal Reserve Authorization to Directly Exchange X9 Check Image Files for Banks and Credit Unions, Expanding its Role as a Payments Infrastructure Provider
Alogent announced it has been authorized by the Federal Reserve to send and receive X9 check image exchange files on ...
EECU Celebrates Kings County Educators at Annual Excellence in Education Awards
FRESNO, Calif. (April 22, 2026) – Educational Employees Credit Union (EECU) partnered once again with the Kings County Office of ...
Family Trust joins with Phillis Wheatley Community Center and Furman University’s Riley Institute to Launch Financial Program
Family Trust Federal Credit Union is partnering with the Phillis Wheatley Community Center and Furman University’s Riley Institute to launch ...
Tina Muth Promoted to Market President of Aggieland Credit Union
Greater Texas Credit Union has promoted Tina Muth as Market President, leading strategic expansion and operations for the Aggieland Credit Union subsidiary in the Bryan-College ...
Peach State FCU C.A.R.E.S. Foundation Announces 2026 Recipients for Annual Scholarship Program
LAWRENCEVILLE, GA (May 1, 2026) – The Peach State FCU C.A.R.E.S. Foundation is proud to announce the recipients of its Annual Scholarship Program. This year ...
Baker Market Update – Week in Review: May 01, 2026
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.
R.I.A. Federal Credit Union and Redbrand Credit Union Merger
Hello, I’m reaching out to share a press release announcing the approved merger of R.I.A. Federal Credit Union and Redbrand Credit Union, effective May 1, ...
Greater Texas|Aggieland Credit Union Earns Three National Diamond Awards for Innovative Marketing
Greater Texas|Aggieland Credit Union has been recognized for national excellence in marketing, earning three Diamond Awards from America’s Credit Unions Marketing, PR & Development Council. ...
eDOC Innovations Partners with Corelation to Deliver Seamless, Core-Connected eSignature Solutions for Credit Unions
eDOC and Corelation partners to create a direct integration between eDOCSignature and the Keystone core, with continued enhancements planned to further streamline workflows and expand ...