The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Help To Grow From 2 Employees To 22
Greylock Federal Credit Union
Many people dream of starting their own business. Charliston Santos brought his dream to the Berkshires of Western Massachusetts. But to make his dream a reality, Charliston needed a financial partner. Here, Charliston shares his story of how finding Greylock Federal Credit Union was key to his success. I own C & A Cleaning Services. […]
Expertise Adds Confidence To A Last-Minute Decision
When GreenState member Jill reached out with a last-minute decision to invest in a certificate of deposit and an investor money market, Zac didn’t just process the request — he turned it into an opportunity to build clarity and confidence. Taking the time to understand Jill’s goals, Zac walked through every detail of the investment […]
Service That Builds Trust And Friendship
When Ric reached out to review his loans, he expected a straightforward financial conversation. What he experienced instead was the kind of personalized care that defines GreenState Credit Union. Simon took the time to walk Ric through his payment options for two existing loans, patiently explaining how each choice would impact his budget and future […]
Entrepreneurship And Enchiladas
Rosa and Aurelio T. have the highest standards when it comes to cooking up delicious Mexican food. Since opening Mi Madre’s Restaurant in East Austin in 1990, the couple has insisted on using only the best ingredients to produce excellent meals for generations of Austinites. “Mr. T and Mama T,” as they are known to […]
Cowboy Pools Helps Everybody Cool Off
When quarantine halted their plans for a big wedding in April 2020, Aaron W. and Amanda S. repurposed their wedding fund to launch a new business. That summer, they started Cowboy Pools, of which they are now co-founders and operators. The company sells and installs chic, low-cost backyard pools designed with galvanized water tanks made […]
Guiding The Next Generation Of Learners And Savers
For Jeffrey, a visit to GreenState Credit Union was more than just a transaction — it was a teaching moment. He came in with his 17-year-old daughter to open her first certificate of deposit, an experience meant to help her learn about money management and saving for college. The GreenState team member who assisted them […]
Family Trust Foundation Hosts 18th Annual Charity Golf Tournament
From Risk into Readiness: An Inside Look at Vizo Financial’s 2026 Risk Management Conference
CUES Leadership & Organizational Services Brings Tailored Strategic Solutions to the Industry
NASCUS Opens Pierre Jay Award Nominations, Reveals 2026 Summit Agenda and Speakers
ALM First Welcomes Matt Motyka as Director, Advisory Services
Free May 30 mixer to help entrepreneurs market their businesses
Greater Texas Credit Union Promotes Lisa Back to EVP
Harvard Federal Credit Union Selects Arkatechture as Its Data Analytics Partner
Redwood Credit Union celebrates local entrepreneurs during Small Business Month
Baker Market Update – Week in Review: May 08, 2026
Hometown Bank Selects Square 1 Credit Suite by Suntell
Indiana Members Credit Union Announces 10th Anniversary Cancer Awareness Card Beneficiary
Fort Worth Community Credit Union Announces Name Change to Worth Credit Union
Coastal Credit Union Hosts Financial Education Field Trip for Title I Students at Coastal Music Park
Vizo Financial and TCT Risk Solutions Announce Strategic Partnership to Enhance Risk Management Offerings
Redwood Credit Union Elects Board of Directors
CASE Credit Union and Team One Credit Union Announce Strategic Partnership
Alogent Earns Three Finalist Nominations at the 2026 PayTech Awards for AI Driven Fraud Prevention and Consumer and Business Payments
Quavo Fraud & Disputes Intelligence Report: Spirit Airlines Shutdown Triggers 1,000% Surge in Chargeback Claims Across Issuer Network
Meriwest Credit Union Celebrates 65 Years of Member Focused Service
LAFCU celebrates graduates of financial education program aimed at strengthening community financial stability
Employee-Led Giving at 3Rivers Drives $1.5M+ in Community Impact
One Nevada Named a 2026 USA TODAY Top Workplaces Winner
LAFCU offering $10,000 in grants to help individuals improve their financial futures
CU STUDENT CHOICE MARKS 18 YEARS OF SERVICE WITH WORDS OF WISDOM AND SCHOLARSHIP DOLLARS
Family Trust Federal Credit Union Renames Charitable Foundation
TW Lending Group Selects Square 1 Credit Suite by Suntell
Tina Muth Promoted to Market President of Aggieland Credit Union
Peach State FCU C.A.R.E.S. Foundation Announces 2026 Recipients for Annual Scholarship Program
Baker Market Update – Week in Review: May 01, 2026
Family Trust Foundation Hosts 18th Annual Charity Golf Tournament
From Risk into Readiness: An Inside Look at Vizo Financial’s 2026 Risk Management Conference
CUES Leadership & Organizational Services Brings Tailored Strategic Solutions to the Industry
NASCUS Opens Pierre Jay Award Nominations, Reveals 2026 Summit Agenda and Speakers
ALM First Welcomes Matt Motyka as Director, Advisory Services
Free May 30 mixer to help entrepreneurs market their businesses
Greater Texas Credit Union Promotes Lisa Back to EVP
Harvard Federal Credit Union Selects Arkatechture as Its Data Analytics Partner
Redwood Credit Union celebrates local entrepreneurs during Small Business Month
Baker Market Update – Week in Review: May 08, 2026
Hometown Bank Selects Square 1 Credit Suite by Suntell
Indiana Members Credit Union Announces 10th Anniversary Cancer Awareness Card Beneficiary
Fort Worth Community Credit Union Announces Name Change to Worth Credit Union
Coastal Credit Union Hosts Financial Education Field Trip for Title I Students at Coastal Music Park
Vizo Financial and TCT Risk Solutions Announce Strategic Partnership to Enhance Risk Management Offerings
Redwood Credit Union Elects Board of Directors
CASE Credit Union and Team One Credit Union Announce Strategic Partnership
Alogent Earns Three Finalist Nominations at the 2026 PayTech Awards for AI Driven Fraud Prevention and Consumer and Business Payments
Quavo Fraud & Disputes Intelligence Report: Spirit Airlines Shutdown Triggers 1,000% Surge in Chargeback Claims Across Issuer Network
Meriwest Credit Union Celebrates 65 Years of Member Focused Service
LAFCU celebrates graduates of financial education program aimed at strengthening community financial stability
Employee-Led Giving at 3Rivers Drives $1.5M+ in Community Impact
One Nevada Named a 2026 USA TODAY Top Workplaces Winner
LAFCU offering $10,000 in grants to help individuals improve their financial futures
CU STUDENT CHOICE MARKS 18 YEARS OF SERVICE WITH WORDS OF WISDOM AND SCHOLARSHIP DOLLARS
Family Trust Federal Credit Union Renames Charitable Foundation
TW Lending Group Selects Square 1 Credit Suite by Suntell
Tina Muth Promoted to Market President of Aggieland Credit Union
Peach State FCU C.A.R.E.S. Foundation Announces 2026 Recipients for Annual Scholarship Program
Baker Market Update – Week in Review: May 01, 2026
Family Trust Foundation Hosts 18th Annual Charity Golf Tournament
From Risk into Readiness: An Inside Look at Vizo Financial’s 2026 Risk Management Conference
CUES Leadership & Organizational Services Brings Tailored Strategic Solutions to the Industry
NASCUS Opens Pierre Jay Award Nominations, Reveals 2026 Summit Agenda and Speakers
ALM First Welcomes Matt Motyka as Director, Advisory Services
Free May 30 mixer to help entrepreneurs market their businesses