The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Financial Help To Move Ahead And Give Back
Anthony Barton joined State Employees’ Credit Union 18 years ago, shortly after getting married and while balancing work, school, and a growing household. At a time when money was tight, SECU’s low- and no-fee services gave him and his wife affordable support as he worked toward a degree in education. Those early benefits stayed with […]
Stability To Move Forward With Renewed Hope
A member recently shared how meaningful our support has been for their family during an incredibly challenging period in their lives. Over the past year, the member and their family faced unexpected personal circumstances that required extended time away from home and placed significant strain on their day-to-day stability. With their focus centered on supporting […]
Helping Family Building A Better Future
AmeriCU
I wanted to help my nice get a reliable car so she could get to work, but I was terrified it wouldn’t be possible. Her credit had taken a hit over the past few years, and I worried that trying would only lead to more disappointment. When we sat down with AmeriCU, everything slowed down […]
Stopping A Scam Before Further Harm
In April 2026, a Patelco member of more than 25 years contacted us to review her account after believing recent debit card fraud was already being addressed by the FDIC. A thorough review revealed no existing fraud alerts; however, four suspicious international debit card transactions totaling $4,839.73 were identified. During the conversation, the member shared […]
Guidance That Lasts
Fairwinds Credit Union
One of the most meaningful experiences at FAIRWINDS is watching our younger members grow into financially confident young adults. When one of our crewmembers started with FAIRWINDS as a Member Service Representative, she helped a 15-year-old member open his first checking and savings account. During those early years, our MSR talked with him about the […]
Supported During A Financially Tough Time
AmeriCU
I was struggling financially and trying to stay afloat while dealing with unexpected expenses. On top of everything, my pet became seriously ill, and the medical bills added up fast. I had to rely on several credit cards to get through it, and the high interest made it feel impossible to catch up. I reached […]
UNITED NATIONS FEDERAL CREDIT UNION PUBLISHES 2025 IMPACT REPORT
Meriwest Credit Union Named a 2026 Best Place to Work for the Seventh Consecutive Year
Baker Market Update – Week in Review: June 12, 2026
Gulf Winds Welcomes Jennifer Perez as Vice President of Marketing
National Cooperative Bank Provides $4 Million Subordinated Debt Loan to OnPath Federal Credit Union
Tower Federal Credit Union Welcomes Darena Merdzhanova as New Vice President of Compliance
Indianapolis Star Names Indiana Members Credit Union a Winner of the Central Indiana Top Workplaces 2026 Award
Baker Market Update – Week in Review: June 05, 2026
Chartway’s Week of Giving Brings Utah Communities Together for Celebrations and Sell-Out Fundraising Event
SchoolsFirst Federal Credit Union Expands Across California With Seven New Branches
Five credit unions earn California’s Cal IIP Awards with assistance from CU Strategic Planning
3Rivers Credit Union Foundation Surpasses $132,000 in Community Giving During First Half of 2026
MERGER PLANNED FOR HEALTHCARE ASSOCIATES CREDIT UNION (HACU) AND BAXTER CREDIT UNION (BCU)
Centris Federal Credit Union Selects Alogent’s Unify SaaS Platform to Modernize and Streamline Enterprise Deposit Processing
Hartford Federal Credit Union Chooses Synergent as Partner for Core Processing and Integrated Services
Quavo Fraud & Disputes Releases 2026 State of Dispute Management Performance Report
Credit Unions Reach 250+ Shared Member Stories Reflecting The People-First Purpose Of The Movement
NASCUS Urges Regulatory Modernization and Greater Clarity for State-Chartered Credit Unions in Comments to NCUA
Coastal Credit Union Hires Allison Liston, VP of Legal and Compliance
Coastal Credit Union Now Live with CashBack+ Credit Card Rewards
Tower Federal Credit Union & TowerCares Foundation Launch $250,000 for a Brighter America: A New Community Giving Initiative Supporting Military, Veterans, and Children in Need
Illinois Credit Union League Applauds Passage of Legislation Extending Implementation of the Interchange Fee Prohibition Act to July 1, 2027
Baker Market Update – Week in Review: May 29, 2026
Vizo Financial’s June 2026 Education Calendar
LAFCU awards $20,000 in scholarships through annual essay contest
SchoolsFirst FCU Partners with Classroom of the Future Foundation to Celebrate 23rd Annual Innovation in Education Awards
Chartway Wins Eight 2026 Top Workplaces Culture Excellence and Industry Awards
eDOC Innovations Hosts Successful Advanced Fraud Solutions TrueChecks Webinar Focused on Fraud Prevention for Financial Institutions
Corporate One Names Jeff Blake Senior Vice President, Head of Human Resources
Gulf Winds Celebrates Older Americans Month with $5,000 Donation to the Escambia County Alabama Area Agency on Aging
UNITED NATIONS FEDERAL CREDIT UNION PUBLISHES 2025 IMPACT REPORT
Meriwest Credit Union Named a 2026 Best Place to Work for the Seventh Consecutive Year
Baker Market Update – Week in Review: June 12, 2026
Gulf Winds Welcomes Jennifer Perez as Vice President of Marketing
National Cooperative Bank Provides $4 Million Subordinated Debt Loan to OnPath Federal Credit Union
Tower Federal Credit Union Welcomes Darena Merdzhanova as New Vice President of Compliance
Indianapolis Star Names Indiana Members Credit Union a Winner of the Central Indiana Top Workplaces 2026 Award
Baker Market Update – Week in Review: June 05, 2026
Chartway’s Week of Giving Brings Utah Communities Together for Celebrations and Sell-Out Fundraising Event
SchoolsFirst Federal Credit Union Expands Across California With Seven New Branches
Five credit unions earn California’s Cal IIP Awards with assistance from CU Strategic Planning
3Rivers Credit Union Foundation Surpasses $132,000 in Community Giving During First Half of 2026
MERGER PLANNED FOR HEALTHCARE ASSOCIATES CREDIT UNION (HACU) AND BAXTER CREDIT UNION (BCU)
Centris Federal Credit Union Selects Alogent’s Unify SaaS Platform to Modernize and Streamline Enterprise Deposit Processing
Hartford Federal Credit Union Chooses Synergent as Partner for Core Processing and Integrated Services
Quavo Fraud & Disputes Releases 2026 State of Dispute Management Performance Report
Credit Unions Reach 250+ Shared Member Stories Reflecting The People-First Purpose Of The Movement
NASCUS Urges Regulatory Modernization and Greater Clarity for State-Chartered Credit Unions in Comments to NCUA
Coastal Credit Union Hires Allison Liston, VP of Legal and Compliance
Coastal Credit Union Now Live with CashBack+ Credit Card Rewards
Tower Federal Credit Union & TowerCares Foundation Launch $250,000 for a Brighter America: A New Community Giving Initiative Supporting Military, Veterans, and Children in Need
Illinois Credit Union League Applauds Passage of Legislation Extending Implementation of the Interchange Fee Prohibition Act to July 1, 2027
Baker Market Update – Week in Review: May 29, 2026
Vizo Financial’s June 2026 Education Calendar
LAFCU awards $20,000 in scholarships through annual essay contest
SchoolsFirst FCU Partners with Classroom of the Future Foundation to Celebrate 23rd Annual Innovation in Education Awards
Chartway Wins Eight 2026 Top Workplaces Culture Excellence and Industry Awards
eDOC Innovations Hosts Successful Advanced Fraud Solutions TrueChecks Webinar Focused on Fraud Prevention for Financial Institutions
Corporate One Names Jeff Blake Senior Vice President, Head of Human Resources
Gulf Winds Celebrates Older Americans Month with $5,000 Donation to the Escambia County Alabama Area Agency on Aging
UNITED NATIONS FEDERAL CREDIT UNION PUBLISHES 2025 IMPACT REPORT
Meriwest Credit Union Named a 2026 Best Place to Work for the Seventh Consecutive Year
Baker Market Update – Week in Review: June 12, 2026
Gulf Winds Welcomes Jennifer Perez as Vice President of Marketing
National Cooperative Bank Provides $4 Million Subordinated Debt Loan to OnPath Federal Credit Union
Tower Federal Credit Union Welcomes Darena Merdzhanova as New Vice President of Compliance