The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Financial Help To Move Ahead And Give Back
Anthony Barton joined State Employees’ Credit Union 18 years ago, shortly after getting married and while balancing work, school, and a growing household. At a time when money was tight, SECU’s low- and no-fee services gave him and his wife affordable support as he worked toward a degree in education. Those early benefits stayed with […]
Stability To Move Forward With Renewed Hope
A member recently shared how meaningful our support has been for their family during an incredibly challenging period in their lives. Over the past year, the member and their family faced unexpected personal circumstances that required extended time away from home and placed significant strain on their day-to-day stability. With their focus centered on supporting […]
Helping Family Building A Better Future
AmeriCU
I wanted to help my nice get a reliable car so she could get to work, but I was terrified it wouldn’t be possible. Her credit had taken a hit over the past few years, and I worried that trying would only lead to more disappointment. When we sat down with AmeriCU, everything slowed down […]
Stopping A Scam Before Further Harm
In April 2026, a Patelco member of more than 25 years contacted us to review her account after believing recent debit card fraud was already being addressed by the FDIC. A thorough review revealed no existing fraud alerts; however, four suspicious international debit card transactions totaling $4,839.73 were identified. During the conversation, the member shared […]
Guidance That Lasts
Fairwinds Credit Union
One of the most meaningful experiences at FAIRWINDS is watching our younger members grow into financially confident young adults. When one of our crewmembers started with FAIRWINDS as a Member Service Representative, she helped a 15-year-old member open his first checking and savings account. During those early years, our MSR talked with him about the […]
Supported During A Financially Tough Time
AmeriCU
I was struggling financially and trying to stay afloat while dealing with unexpected expenses. On top of everything, my pet became seriously ill, and the medical bills added up fast. I had to rely on several credit cards to get through it, and the high interest made it feel impossible to catch up. I reached […]
Birthday Benefit Bash hits a high note for North Bay youth music programs
Alogent and Solution Optimizers Partner to Help Financial Institutions Optimize and Scale ECM Strategies
LAFCU promotes Steve Jorgensen to vice president of lending
Sound Credit Union Recognizes 2026 Scholarship Recipients
SchoolsFirst Federal Credit Union Announces Five-Year Partnership with the University Foundation at Sacramento State
SchoolsFirst Federal Credit Union Announces Winners of 2026 Member Education Award Scholarships
Historic Scale, Successful Outcome: Corelation Completes Largest Conversion in Company History with Mountain America Credit Union
Corporate Central Partners with Advanced Fraud Solutions to Deliver ACH Fraud Scanning Through Beastro
Quavo Fraud & Disputes Earns SOC 1® Report, Demonstrating Commitment to Financial Institution Controls
Baker Market Update – Week in Review: June 18, 2026
TDFCU Announces New CEO to Drive Its Vision Forward
Greater Texas|Aggieland Credit Union Sweeps Pinnacle Awards With Six Wins
One Fintech Opened More New Checking Accounts Last Year Than All U.S. Credit Unions Combined
Redwood Credit Union hosts free North Bay Shred‑a‑thons to fight fraud and support local nonprofits
BECU expands further into South Puget Sound with new locations in Tumwater and Lacey
Chartway Ranked No. 1 Credit Union in Virginia by Forbes, Earns America’s Best-In-State Honor for Fifth Consecutive Year
Clearview Federal Credit Union Expands Pittsburgh-Area Presence with Flagship Financial Center
UNITED NATIONS FEDERAL CREDIT UNION PUBLISHES 2025 IMPACT REPORT
Meriwest Credit Union Named a 2026 Best Place to Work for the Seventh Consecutive Year
Baker Market Update – Week in Review: June 12, 2026
Gulf Winds Welcomes Jennifer Perez as Vice President of Marketing
National Cooperative Bank Provides $4 Million Subordinated Debt Loan to OnPath Federal Credit Union
Tower Federal Credit Union Welcomes Darena Merdzhanova as New Vice President of Compliance
Indianapolis Star Names Indiana Members Credit Union a Winner of the Central Indiana Top Workplaces 2026 Award
Baker Market Update – Week in Review: June 05, 2026
Chartway’s Week of Giving Brings Utah Communities Together for Celebrations and Sell-Out Fundraising Event
SchoolsFirst Federal Credit Union Expands Across California With Seven New Branches
Five credit unions earn California’s Cal IIP Awards with assistance from CU Strategic Planning
3Rivers Credit Union Foundation Surpasses $132,000 in Community Giving During First Half of 2026
MERGER PLANNED FOR HEALTHCARE ASSOCIATES CREDIT UNION (HACU) AND BAXTER CREDIT UNION (BCU)
Birthday Benefit Bash hits a high note for North Bay youth music programs
Alogent and Solution Optimizers Partner to Help Financial Institutions Optimize and Scale ECM Strategies
LAFCU promotes Steve Jorgensen to vice president of lending
Sound Credit Union Recognizes 2026 Scholarship Recipients
SchoolsFirst Federal Credit Union Announces Five-Year Partnership with the University Foundation at Sacramento State
SchoolsFirst Federal Credit Union Announces Winners of 2026 Member Education Award Scholarships
Historic Scale, Successful Outcome: Corelation Completes Largest Conversion in Company History with Mountain America Credit Union
Corporate Central Partners with Advanced Fraud Solutions to Deliver ACH Fraud Scanning Through Beastro
Quavo Fraud & Disputes Earns SOC 1® Report, Demonstrating Commitment to Financial Institution Controls
Baker Market Update – Week in Review: June 18, 2026
TDFCU Announces New CEO to Drive Its Vision Forward
Greater Texas|Aggieland Credit Union Sweeps Pinnacle Awards With Six Wins
One Fintech Opened More New Checking Accounts Last Year Than All U.S. Credit Unions Combined
Redwood Credit Union hosts free North Bay Shred‑a‑thons to fight fraud and support local nonprofits
BECU expands further into South Puget Sound with new locations in Tumwater and Lacey
Chartway Ranked No. 1 Credit Union in Virginia by Forbes, Earns America’s Best-In-State Honor for Fifth Consecutive Year
Clearview Federal Credit Union Expands Pittsburgh-Area Presence with Flagship Financial Center
UNITED NATIONS FEDERAL CREDIT UNION PUBLISHES 2025 IMPACT REPORT
Meriwest Credit Union Named a 2026 Best Place to Work for the Seventh Consecutive Year
Baker Market Update – Week in Review: June 12, 2026
Gulf Winds Welcomes Jennifer Perez as Vice President of Marketing
National Cooperative Bank Provides $4 Million Subordinated Debt Loan to OnPath Federal Credit Union
Tower Federal Credit Union Welcomes Darena Merdzhanova as New Vice President of Compliance
Indianapolis Star Names Indiana Members Credit Union a Winner of the Central Indiana Top Workplaces 2026 Award
Baker Market Update – Week in Review: June 05, 2026
Chartway’s Week of Giving Brings Utah Communities Together for Celebrations and Sell-Out Fundraising Event
SchoolsFirst Federal Credit Union Expands Across California With Seven New Branches
Five credit unions earn California’s Cal IIP Awards with assistance from CU Strategic Planning
3Rivers Credit Union Foundation Surpasses $132,000 in Community Giving During First Half of 2026
MERGER PLANNED FOR HEALTHCARE ASSOCIATES CREDIT UNION (HACU) AND BAXTER CREDIT UNION (BCU)
Birthday Benefit Bash hits a high note for North Bay youth music programs
Alogent and Solution Optimizers Partner to Help Financial Institutions Optimize and Scale ECM Strategies
LAFCU promotes Steve Jorgensen to vice president of lending
Sound Credit Union Recognizes 2026 Scholarship Recipients
SchoolsFirst Federal Credit Union Announces Five-Year Partnership with the University Foundation at Sacramento State
SchoolsFirst Federal Credit Union Announces Winners of 2026 Member Education Award Scholarships