The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Turning A Crash Into Confidence
Lake Trust Credit Union
Early one morning, 18-year-old Kadence was taking a familiar drive on her way to her job at a local animal shelter. Suddenly, three deer jumped out onto the road. Kadence swerved to avoid the first two but unfortunately hit the third. After pulling off the road and calling for help, she realized her car was […]
A Member Finds Financial Relief And Confidence
When Susan walked into GreenState’s Urbandale branch, she was looking for a way to ease the burden of high interest credit card debt. That’s when Sarah, a member service associate, stepped in to make a meaningful difference. Sarah carefully reviewed Susan’s situation and helped her transfer a balance from a credit card with a 24.9% […]
Help To Grow From 2 Employees To 22
Greylock Federal Credit Union
Many people dream of starting their own business. Charliston Santos brought his dream to the Berkshires of Western Massachusetts. But to make his dream a reality, Charliston needed a financial partner. Here, Charliston shares his story of how finding Greylock Federal Credit Union was key to his success. I own C & A Cleaning Services. […]
Expertise Adds Confidence To A Last-Minute Decision
When GreenState member Jill reached out with a last-minute decision to invest in a certificate of deposit and an investor money market, Zac didn’t just process the request — he turned it into an opportunity to build clarity and confidence. Taking the time to understand Jill’s goals, Zac walked through every detail of the investment […]
Service That Builds Trust And Friendship
When Ric reached out to review his loans, he expected a straightforward financial conversation. What he experienced instead was the kind of personalized care that defines GreenState Credit Union. Simon took the time to walk Ric through his payment options for two existing loans, patiently explaining how each choice would impact his budget and future […]
Entrepreneurship And Enchiladas
Rosa and Aurelio T. have the highest standards when it comes to cooking up delicious Mexican food. Since opening Mi Madre’s Restaurant in East Austin in 1990, the couple has insisted on using only the best ingredients to produce excellent meals for generations of Austinites. “Mr. T and Mama T,” as they are known to […]
ICUL Names Congressman Darin LaHood as 2025 Federal Credit Union Legislative Champion
SECU Foundation Awards $500,000 Grant to Feeding the Carolinas to Support Expanded Food Access During Holiday Season
Corporate Central Promotes Sierra Randall and Alexis Dohm to Member Experience Specialists
BCU Named A Computerworld 2026 Best Place To Work In IT
ALM First Promotes Sherwin to Principal, Adds New Role for Haley
Baker Market Update – Week in Review: December 19, 2025
For Immediate Release – Millennium Corporate Credit Union Appoints Haley DaVee as President/CEO
SECU Contributes $125,000 to Support Hunger Relief Efforts in Western North Carolina
Appli Makes First Donations Through Data for Dogs Initiative, Supporting Ten No-Kill Animal Shelters
SchoolsFirst FCU Expands Financial Planning Services for Members and Educators Across California
LGE Foundation donates $389,598 to local nonprofits; Surpasses $3 million lifetime giving milestone
C.A.R.E.S. in Action: Peach State FCU Completes Successful Toys for Tots Drive
CES Credit Union Appoints Mike Copley as President/CEO
BECU members help direct $450,000 to nonprofits through People Helping People Awards
Coastal Credit Union Collects Toys for 200 Children in Salvation Army Angel Tree Program
Vizo Financial Gives Back more than $4.8 Million to Capital Members
Baker Market Update – Week in Review: December 12, 2025
Illinois State Credit Union Selects Alogent’s Unify to Modernize Deposit Automation and Drive Digital Transformation
SchoolsFirst Federal Credit Union Partners with Orange County Department of Education to Celebrate 2026 Orange County Teachers of the Year
SECU’s Cooperative Model Prioritizes Member Value and Community Impact
Seaboard Federal Credit Union Extends Partnership with Synergent
TowerCares Foundation Surpasses $4 Million in Donations, Grants and Scholarships to Support Military Heroes and Children in Need
QuantyPhi Launches ALM360, a Unified Balance Sheet Management Platform for Credit Unions
Baker Market Update – Week in Review: December 05, 2025
AccuAccount Wins Best-in-Class Loan Management System at IBSi Global FinTech Innovation Awards (GFIA) 2025
Maine Family Federal Credit Union Donates $15,000 to Support Hunger Relief in Maine
Coastal Credit Union Announces Leadership Promotions in Lending Division
EECU’s Mobile Branch Brings Financial Services to Rural Fresno County Residents
Cloudvirga’s New Integration With ICE PPE Enables Loan Officers To Shop Rates, Validate Eligibility And Manage Locks Within Horizon POS
5Point Credit Union Partners with Arkatechture to Enable Historical Data Analysis and Personalize Member Experience
ICUL Names Congressman Darin LaHood as 2025 Federal Credit Union Legislative Champion
SECU Foundation Awards $500,000 Grant to Feeding the Carolinas to Support Expanded Food Access During Holiday Season
Corporate Central Promotes Sierra Randall and Alexis Dohm to Member Experience Specialists
BCU Named A Computerworld 2026 Best Place To Work In IT
ALM First Promotes Sherwin to Principal, Adds New Role for Haley
Baker Market Update – Week in Review: December 19, 2025
For Immediate Release – Millennium Corporate Credit Union Appoints Haley DaVee as President/CEO
SECU Contributes $125,000 to Support Hunger Relief Efforts in Western North Carolina
Appli Makes First Donations Through Data for Dogs Initiative, Supporting Ten No-Kill Animal Shelters
SchoolsFirst FCU Expands Financial Planning Services for Members and Educators Across California
LGE Foundation donates $389,598 to local nonprofits; Surpasses $3 million lifetime giving milestone
C.A.R.E.S. in Action: Peach State FCU Completes Successful Toys for Tots Drive
CES Credit Union Appoints Mike Copley as President/CEO
BECU members help direct $450,000 to nonprofits through People Helping People Awards
Coastal Credit Union Collects Toys for 200 Children in Salvation Army Angel Tree Program
Vizo Financial Gives Back more than $4.8 Million to Capital Members
Baker Market Update – Week in Review: December 12, 2025
Illinois State Credit Union Selects Alogent’s Unify to Modernize Deposit Automation and Drive Digital Transformation
SchoolsFirst Federal Credit Union Partners with Orange County Department of Education to Celebrate 2026 Orange County Teachers of the Year
SECU’s Cooperative Model Prioritizes Member Value and Community Impact
Seaboard Federal Credit Union Extends Partnership with Synergent
TowerCares Foundation Surpasses $4 Million in Donations, Grants and Scholarships to Support Military Heroes and Children in Need
QuantyPhi Launches ALM360, a Unified Balance Sheet Management Platform for Credit Unions
Baker Market Update – Week in Review: December 05, 2025
AccuAccount Wins Best-in-Class Loan Management System at IBSi Global FinTech Innovation Awards (GFIA) 2025
Maine Family Federal Credit Union Donates $15,000 to Support Hunger Relief in Maine
Coastal Credit Union Announces Leadership Promotions in Lending Division
EECU’s Mobile Branch Brings Financial Services to Rural Fresno County Residents
Cloudvirga’s New Integration With ICE PPE Enables Loan Officers To Shop Rates, Validate Eligibility And Manage Locks Within Horizon POS
5Point Credit Union Partners with Arkatechture to Enable Historical Data Analysis and Personalize Member Experience
ICUL Names Congressman Darin LaHood as 2025 Federal Credit Union Legislative Champion
SECU Foundation Awards $500,000 Grant to Feeding the Carolinas to Support Expanded Food Access During Holiday Season
Corporate Central Promotes Sierra Randall and Alexis Dohm to Member Experience Specialists
BCU Named A Computerworld 2026 Best Place To Work In IT
ALM First Promotes Sherwin to Principal, Adds New Role for Haley
Baker Market Update – Week in Review: December 19, 2025