The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Financial Help To Move Ahead And Give Back
Anthony Barton joined State Employees’ Credit Union 18 years ago, shortly after getting married and while balancing work, school, and a growing household. At a time when money was tight, SECU’s low- and no-fee services gave him and his wife affordable support as he worked toward a degree in education. Those early benefits stayed with […]
Stability To Move Forward With Renewed Hope
A member recently shared how meaningful our support has been for their family during an incredibly challenging period in their lives. Over the past year, the member and their family faced unexpected personal circumstances that required extended time away from home and placed significant strain on their day-to-day stability. With their focus centered on supporting […]
Guidance That Lasts
Fairwinds Credit Union
One of the most meaningful experiences at FAIRWINDS is watching our younger members grow into financially confident young adults. When one of our crewmembers started with FAIRWINDS as a Member Service Representative, she helped a 15-year-old member open his first checking and savings account. During those early years, our MSR talked with him about the […]
The Power Of Kindness In Life’s Hardest Moments
For the past seven years, one member has been navigating the lasting impact of an abusive relationship, including ongoing court issues and financial strain. As a parent, she does everything she can to stay strong for her children and often hides the weight she carries behind the scenes. During a recent branch visit, she felt […]
Stability Through Homeownership
Dade County Federal Credit Union
In 2024, DCFCU proudly awarded $1,025,000 in home purchasing assistance grants to members of our community, helping turn the dream of homeownership into a reality for eleven families. One of the first families to benefit from the grant was a long‑time member of DCFCU for nearly a decade. She had been searching for the right […]
A Future Without Fear
Priority Trust Credit Union
For years, a 55‑year‑old non‑citizen had worked hard to build a life in Houston. Recently, she was offered a job with the City of Houston, an important opportunity that promised stability and growth. However, there was one major obstacle: her work visa. While the job itself was secure, the uncertainty surrounding her immigration status caused […]
Redwood Credit Union relocates Ukiah branch to modern new site
Fresno Compact Honors EECU for Longstanding Commitment to Education
LAFCU promotes BethAnn Bailey and Diane Myall to leadership roles
LAFCU to award $2,500 in grants to Michigan teachers
Gulf Winds Credit Union Contributes $10,000 Gift to Rally Gulf Coast for Childhood Cancer Research
Three Credit Unions Partner with myCUmortgage for Comprehensive Home Loan Products and Services
Alogent Receives Federal Reserve Authorization to Directly Exchange X9 Check Image Files for Banks and Credit Unions, Expanding its Role as a Payments Infrastructure Provider
EECU Celebrates Kings County Educators at Annual Excellence in Education Awards
Family Trust joins with Phillis Wheatley Community Center and Furman University’s Riley Institute to Launch Financial Program
Celebrating 90 years of impact: BECU releases 2025 Annual Report
The Illinois Credit Union League Announces Board of Directors and Officers
Boucoup Wins Gold Stevie® Award in 2026 American Business Awards®
Maine Family Federal Credit Union Appoints Kaj Johansen as Vice President of Lending
SchoolsFirst FCU Partners with Santa Maria-Bonita School District to Celebrate 2nd Annual Excellence in Education Awards Gala
Meriwest Credit Union Celebrates the Grand Reopening of Its Newly Remodeled Santa Clara Branch
Gulf Winds Credit Union Raises Over $100,000 in Chip in Fore Charity Golf Tournament
Kayvee Kondapalli Named EVP and CIO at Greater Texas|Aggieland Credit Union
Callahan Welcomes Joshua R. Polanin And Jason Ross To The Team
Baker Market Update – Week in Review: April 17, 2026
EECU Sponsors Regional School Safety Symposium
ALM First Launches Inaugural Loan Fund for Credit Unions
Victory Bank Selects AccuAccount to Streamline Loan Imaging, Exception Tracking, and Audit Readiness
LAFCU promotes Jamie Jones to contact center branch manager
For Immediate Release – Boston Firefighters Credit Union Appoints Elizabeth Adcock as Chief Digital & Information Officer
NASCUS and Critical Ops Launch the 2026 Fraud School
Callahan Gives Every Credit Union Access To Performance Insights
Tower Federal Credit Union and the Baltimore Orioles Announce New Bird Bath Sponsorship at Camden Yards
Tower Federal Credit Union Hosts Free Shred Day To Fight Fraud & Prevent Identity Theft
Synergent and Partner Bayer Heritage Federal Credit Union Recognized with Two Diamond Awards from America’s Credit Unions
CU*SOUTH Board Member Jimmy Smith Inducted into Credit Union House Hall of Leaders
Redwood Credit Union relocates Ukiah branch to modern new site
Fresno Compact Honors EECU for Longstanding Commitment to Education
LAFCU promotes BethAnn Bailey and Diane Myall to leadership roles
LAFCU to award $2,500 in grants to Michigan teachers
Gulf Winds Credit Union Contributes $10,000 Gift to Rally Gulf Coast for Childhood Cancer Research
Three Credit Unions Partner with myCUmortgage for Comprehensive Home Loan Products and Services
Alogent Receives Federal Reserve Authorization to Directly Exchange X9 Check Image Files for Banks and Credit Unions, Expanding its Role as a Payments Infrastructure Provider
EECU Celebrates Kings County Educators at Annual Excellence in Education Awards
Family Trust joins with Phillis Wheatley Community Center and Furman University’s Riley Institute to Launch Financial Program
Celebrating 90 years of impact: BECU releases 2025 Annual Report
The Illinois Credit Union League Announces Board of Directors and Officers
Boucoup Wins Gold Stevie® Award in 2026 American Business Awards®
Maine Family Federal Credit Union Appoints Kaj Johansen as Vice President of Lending
SchoolsFirst FCU Partners with Santa Maria-Bonita School District to Celebrate 2nd Annual Excellence in Education Awards Gala
Meriwest Credit Union Celebrates the Grand Reopening of Its Newly Remodeled Santa Clara Branch
Gulf Winds Credit Union Raises Over $100,000 in Chip in Fore Charity Golf Tournament
Kayvee Kondapalli Named EVP and CIO at Greater Texas|Aggieland Credit Union
Callahan Welcomes Joshua R. Polanin And Jason Ross To The Team
Baker Market Update – Week in Review: April 17, 2026
EECU Sponsors Regional School Safety Symposium
ALM First Launches Inaugural Loan Fund for Credit Unions
Victory Bank Selects AccuAccount to Streamline Loan Imaging, Exception Tracking, and Audit Readiness
LAFCU promotes Jamie Jones to contact center branch manager
For Immediate Release – Boston Firefighters Credit Union Appoints Elizabeth Adcock as Chief Digital & Information Officer
NASCUS and Critical Ops Launch the 2026 Fraud School
Callahan Gives Every Credit Union Access To Performance Insights
Tower Federal Credit Union and the Baltimore Orioles Announce New Bird Bath Sponsorship at Camden Yards
Tower Federal Credit Union Hosts Free Shred Day To Fight Fraud & Prevent Identity Theft
Synergent and Partner Bayer Heritage Federal Credit Union Recognized with Two Diamond Awards from America’s Credit Unions
CU*SOUTH Board Member Jimmy Smith Inducted into Credit Union House Hall of Leaders
Redwood Credit Union relocates Ukiah branch to modern new site
Fresno Compact Honors EECU for Longstanding Commitment to Education
LAFCU promotes BethAnn Bailey and Diane Myall to leadership roles
LAFCU to award $2,500 in grants to Michigan teachers
Gulf Winds Credit Union Contributes $10,000 Gift to Rally Gulf Coast for Childhood Cancer Research
Three Credit Unions Partner with myCUmortgage for Comprehensive Home Loan Products and Services