The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Single Mother Achieves Her Dream Of Homeownership
Commodore Perry Federal Credit Union
A single mother came to Commodore Perry FCU overwhelmed and discouraged. With her children’s father incarcerated, she was juggling two jobs, falling behind on rent, frequently overdrawing her account, and unable to break the cycle of paycheck-to-paycheck living. Even so, she maintained an auto loan and direct deposit with us, and when she needed a […]
Stopping Foreclosure In Its Tracks. No Cartwheels Required.
Brewster Federal Credit Union
In mid-October, a member contacted me about a loan to purchase his aunt’s house. His aunt asked him if he wanted to buy her house from her for $6,000.00, based on a tax foreclosure sale that would be taking place on Oct. 31, 2025. If he paid the $6,000.00 owed in back taxes, that would […]
Quick Thinking And Sound Systems Prevent Heartbreak
Logix Federal Credit Union
A member of Logix was in the process of buying their first home. They were excited that their hard work of saving and preparing was finally paying off. They received instructions by email from an escrow company on where to send their down payment and closing funds. To their shock, they were notified by our […]
Protecting A Member In The Right Moment
Affinity Plus Federal Credit Union
When our member Steve came into the branch looking serious, member consultant Marisol started asking questions. He said he needed to take out $12,000 from a few different accounts because his daughter called him from jail and needed money to be paid to an attorney. Marisol asked if he spoke to his daughter, he said […]
A Cherished Presence And Notable Absence
Digital Federal Credit Union
In today’s fast-paced world, genuine human connections often feel rare. Yet, at DCU, the story of Larry and Duda is a powerful reminder that establishing relationships make a difference. Larry has been visiting one branch for years, long enough that his presence has become a cherished routine. He could easily be helped by anyone, yet […]
Finding The “Yes” In A Complex Car Deal
A member reached out to RCU Auto Services with questions regarding a complicated trade-in and private party purchase he wanted to complete. It involved trading in his current vehicle, which was underwater, while purchasing his brother-in-law’s car at the same time. Due to the complexity of the request, I knew I had to team up […]
NASCUS Awards Janet Powell with the Prestigious 2025 Pierre Jay Award
Redwood Credit Union members save more than $1.5 million through new financial tools and coaching program
Alogent Named Finalist in AI and Mobile Banking Categories of 2025 Luminaries Awards
SECU Foundation Grants $350,000 to Imprints Cares to Support New Family Resource Center
SchoolsFirst FCU and Sacramento Republic FC Surprise and Honor 10 School Employees From Sacramento Area
Callahan & Associates’ Announces New 2026 CreditUnions.com Media Kit
Johns Hopkins Federal Credit Union Welcomes Kris Callahan as Vice President of People & Culture
Mark L. Robnett, Finalist in Credit Union Times 2025 Luminaries Awards
Meriwest Credit Union Promotes Jihong Huang to Chief Financial Officer
Pasadena Federal Credit Union Appoints Hrach Kahwajian as Chief Financial Officer (CFO)
SECU Foundation Awards Peacehaven Farm, Inc. $1 Million for Community Center and Campus Expansion
Baker Market Update – Week in Review: September 12, 2025
Corporate One Federal Credit Union Promotes Ryan Murphy to Executive Vice President and Chief Financial Officer
Filene uncovers strong financial impact for CDFI credit unions
Sharetec Appoints New CEO and CTO to Elevate Customer Experience and Accelerate Innovation
Pasadena Federal Credit Union Appoints Naomi Mead as Vice President of Strategic Projects & Process Improvement
Protecht announces Cognita: AI built for governance, risk, and compliance.
Credit Union of New Jersey Selects Timothy Grossman as SVP/CFO
Appli Launches Guided Home Equity Calculator to Help Credit Unions Capture High-Value Lending Opportunities
Christine Cho Is Appointed Chief Financial Officer of The Treasury Department Federal Credit Union
SchoolsFirst FCU Recognized for Financial Education and Community Engagement
First U.S. Community Credit Union Selects Suzanne Wages as Vice President of Real Estate Lending & Servicing
Clearview Unveils New Location
Smart banking with RCU’s new Benefits Checking
Baker Market Update – Week in Review: September 05, 2025
Valley Credit Union Welcomes Ben Kuss as Chief Marketing Officer
Maine Credit Unions Launch Fraud Awareness Video to Protect Older Mainers
SECU Foundation Awards $170,000 Grant to Carolinas Foundation for Hospice and Home Care
EECU Surpasses $5 Billion in Assets, Marking Historic Milestone in Member Growth and Community Impact
For Immediate Release – NACUSO Appoints Randy Salser as President/CEO
NASCUS Awards Janet Powell with the Prestigious 2025 Pierre Jay Award
Redwood Credit Union members save more than $1.5 million through new financial tools and coaching program
Alogent Named Finalist in AI and Mobile Banking Categories of 2025 Luminaries Awards
SECU Foundation Grants $350,000 to Imprints Cares to Support New Family Resource Center
SchoolsFirst FCU and Sacramento Republic FC Surprise and Honor 10 School Employees From Sacramento Area
Callahan & Associates’ Announces New 2026 CreditUnions.com Media Kit
Johns Hopkins Federal Credit Union Welcomes Kris Callahan as Vice President of People & Culture
Mark L. Robnett, Finalist in Credit Union Times 2025 Luminaries Awards
Meriwest Credit Union Promotes Jihong Huang to Chief Financial Officer
Pasadena Federal Credit Union Appoints Hrach Kahwajian as Chief Financial Officer (CFO)
SECU Foundation Awards Peacehaven Farm, Inc. $1 Million for Community Center and Campus Expansion
Baker Market Update – Week in Review: September 12, 2025
Corporate One Federal Credit Union Promotes Ryan Murphy to Executive Vice President and Chief Financial Officer
Filene uncovers strong financial impact for CDFI credit unions
Sharetec Appoints New CEO and CTO to Elevate Customer Experience and Accelerate Innovation
Pasadena Federal Credit Union Appoints Naomi Mead as Vice President of Strategic Projects & Process Improvement
Protecht announces Cognita: AI built for governance, risk, and compliance.
Credit Union of New Jersey Selects Timothy Grossman as SVP/CFO
Appli Launches Guided Home Equity Calculator to Help Credit Unions Capture High-Value Lending Opportunities
Christine Cho Is Appointed Chief Financial Officer of The Treasury Department Federal Credit Union
SchoolsFirst FCU Recognized for Financial Education and Community Engagement
First U.S. Community Credit Union Selects Suzanne Wages as Vice President of Real Estate Lending & Servicing
Clearview Unveils New Location
Smart banking with RCU’s new Benefits Checking
Baker Market Update – Week in Review: September 05, 2025
Valley Credit Union Welcomes Ben Kuss as Chief Marketing Officer
Maine Credit Unions Launch Fraud Awareness Video to Protect Older Mainers
SECU Foundation Awards $170,000 Grant to Carolinas Foundation for Hospice and Home Care
EECU Surpasses $5 Billion in Assets, Marking Historic Milestone in Member Growth and Community Impact
For Immediate Release – NACUSO Appoints Randy Salser as President/CEO
Baker Market Update – Week in Review: February 06, 2026
Freedom Bank Selects Square 1 Credit Suite by Suntell
TAPP Engine’s 9Squid Private Markets: First to Democratize Securitization for All Credit Unions*
Education Foundation for California Schools Awards $280,000 in Grants to California Educators
OCCU PRESIDENT & CEO NEUMANN RETIRING; SCHUMACHER TO TAKE REINS
First Independent Bank Selects Square 1 Credit Suite by Suntell