The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A New Home And A New Start
Industrial Credit Union
I had a member who had an opportunity to purchase a trailer for her and her family (husband and two children). The trailer was being sold by a private seller and the asking price was $20,000. The member did not have the time or the money to explore mortgage options so she thought that a […]
Finding Safety And A Place Of Her Own
Through the CDFI program, we were able to assist a young woman in purchasing her first home. The move allowed her to be close to her father and older sister in case of an emergency need, as the member suffers from epilepsy. She is unable to drive due to her condition, and the property is […]
The Strength To Keep Going
A member had an unexpected expensive medical issue that turned her life upside down back in 2018-19. She came to our branch asking for a personal loan because she had to choose between medical care and her power bill. She came from an underserved, low income, low educated part of the community. She worked as […]
Finding Light After the Fire
Rogue Credit Union
My family was evacuated from our home for eight days after the Almeda Fire destroyed our hometown of Phoenix, OR, in September of 2020. During that time we were not able to return to our home for necessities and quickly had to find resources for clothes, food, and basic items for our family of four, […]
A Salon Built On Grit And Community
Erie FCU was approached by two women in business who were looking to create a new hair salon together, each coming from their own prospective skill sets. One of the women, was the owner and operator of her own salon, while the other woman was working for a well-established/competitor hair salon in Erie, PA. The […]
Hope Arrives Just In Time
Community Credit Union of Florida
A member called in overwhelmed and out of options. They had already used all of their allowed skip‑a‑pays for the year and were facing serious financial hardship. With their car at risk of repossession, they feared losing their only way to get to work. While speaking with the member service lender, they shared just how […]
Meriwest Community Foundation Honored as Financial Resiliency Champion for Youth Advocacy
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SchoolsFirst Federal Credit Union and Sacramento Republic Football Club Honor Sacramento 2026 Teachers of the Year
Redwood Credit Union inspires hope by supporting foster youth
Peach State FCU Welcomes Dr. Lori Brownlee-Brewton to Board of Directors
Cloudvirga integrates Horizon POS with Stewart Valuation Intelligence to streamline appraisal ordering
Elan Credit Card Donates $75,000 to Local Communities on Credit Union Day
Callahan & Associates Launches “The Member Story Project” To Spotlight The Everyday Impact Of Credit Unions
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Callahan & Associates Launches CreditUnions.com 2026 Innovation Series
Meriwest Launches Community Foundation with Helen Grays-Jones as Executive Director to Drive Financial Literacy and Education
Sound Credit Union Supports Homes First Through Annual Employee Fundraiser
Verity Credit Union Unveils Grants for Growth to Empower Community Changemakers
Baker Market Update – Week in Review: October 10, 2025
Ryan Suttles Named 2025 CUES Emerging Leader
Clearview Foundation Hosts First Annual Golf Outing, Raising $37,000 to Support Local Nonprofits
EECU Student Grant Program Application Period Now Open
SchoolsFirst FCU Partners with the California County Superintendents to Recognize Education Leaders Throughout the State
Premier America Credit Union Partners with Arkatechture to Power Data-Driven Member Experiences
myCUmortgage Continues to Grow with Eight New Partner Credit Unions
EECU Offers Assistance for Members Impacted by Government Shutdown
Desert Financial CU Becomes Newest Owner of Student Choice CUSO
defi SOLUTIONS Announces New Partnership with Informed.IQ to Automate Funding Process and Reduce Risk
Meriwest Community Foundation Honored as Financial Resiliency Champion for Youth Advocacy
EECU and the Tulare County Office of Education Celebrate Excellent Educators
ASA Live for Sharetec Credit Unions, Shaping the Future of Securely Connected Finance
Greater Eastern Credit Union Partners with Synergent in New Technology Agreement
EECU Partners with SLO County Office of Education to Honor Educators
Appli Reaches One-Year Milestone with 10 Credit Union Partners and $1 Billion in Member Calculations
Corelation Continues Its Growth with 13 New Credit Union Signings in Third Quarter 2025, Totaling $9.9 Billion in Assets
Baker Market Update – Week in Review: October 17, 2025
Alogent’s Unify Named Finalist for Best Consumer Payments Solution at The PayTech Awards USA
SchoolsFirst Federal Credit Union and Sacramento Republic Football Club Honor Sacramento 2026 Teachers of the Year
Redwood Credit Union inspires hope by supporting foster youth
Peach State FCU Welcomes Dr. Lori Brownlee-Brewton to Board of Directors
Cloudvirga integrates Horizon POS with Stewart Valuation Intelligence to streamline appraisal ordering
Elan Credit Card Donates $75,000 to Local Communities on Credit Union Day
Callahan & Associates Launches “The Member Story Project” To Spotlight The Everyday Impact Of Credit Unions
GARDEN SAVINGS FEDERAL CREDIT UNION CELEBRATES SUCCESSFUL GRAND RE-OPENING OF SAYREVILLE BRANCH
Callahan & Associates Launches CreditUnions.com 2026 Innovation Series
Meriwest Launches Community Foundation with Helen Grays-Jones as Executive Director to Drive Financial Literacy and Education
Sound Credit Union Supports Homes First Through Annual Employee Fundraiser
Verity Credit Union Unveils Grants for Growth to Empower Community Changemakers
Baker Market Update – Week in Review: October 10, 2025
Ryan Suttles Named 2025 CUES Emerging Leader
Clearview Foundation Hosts First Annual Golf Outing, Raising $37,000 to Support Local Nonprofits
EECU Student Grant Program Application Period Now Open
SchoolsFirst FCU Partners with the California County Superintendents to Recognize Education Leaders Throughout the State
Premier America Credit Union Partners with Arkatechture to Power Data-Driven Member Experiences
myCUmortgage Continues to Grow with Eight New Partner Credit Unions
EECU Offers Assistance for Members Impacted by Government Shutdown
Desert Financial CU Becomes Newest Owner of Student Choice CUSO
defi SOLUTIONS Announces New Partnership with Informed.IQ to Automate Funding Process and Reduce Risk
Hanscom Federal Credit Union Selects Corelation’s KeyStone to Advance Its Members First Mission and Long-Term Innovation
Credit Union West Partners with Arkatechture to Advance Enterprise Data & Analytics Capabilities
Vizo Financial Launches DefaultSleuth to Help Credit Unions Shift from Reactive Collections to Proactive Risk Prevention
For Immediate Release – Natco Credit Union Appoints Tim Frame as President/CEO
Final Weeks To Apply For LAFCU’s 2026 Write To Educate Essay Contest
CRIF Select Welcomes Julie Nielsen as SVP of Account Management to Accelerate Client Growth and Enterprise Value