The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Turning A Homeownership Dream Into A Reality
For Henry, buying a first home from out of state could have been a complicated and stressful experience, but with GreenState Credit Union, it was smooth, personal, and even inspiring. From start to finish, the process took about a month. With most communication handled through text, email, and DocuSign, Henry appreciated how efficient and easy […]
Building Futures, One Youth Account At A Time
I recently helped a mother who visited our branch with questions about our youth accounts. She was clearly interested in making informed financial decisions for her children, so I took the time to walk her through our youth account options in detail. I explained the benefits, features, and long-term value of starting financial education early. […]
Big Dreams Wrapped In A Custom Bow Tie
Lake Trust Credit Union
Bleu Bowtique, a men’s clothier in Detroit, started from humble beginnings. Ne’Gyle Beaman’s passion for fashion gave him the idea to make custom bow ties, which he started selling at local craft fairs. But when it was time to scale his business, he couldn’t find funding for the equipment he needed. His business was in […]
Guiding Generations Toward Financial Confidence
I recently helped a member who had opened a share and a checking account based on a recommendation she had received from her friend but had yet to make the final decision to move her entire relationship to Redwood Credit Union. Our member stated she has received positive feedback from friends and RCU and wanted […]
From Summer Home Upgrade To Smart Debt Relief
A Patelco Credit Union member came in to inquire about a home equity loan as he was planning on renovating his summer home. Originally, he requested $75,000 to cover the renovation expenses, however, during our assessment we uncovered the member has debt at quite high interest rates outside of Patelco. Our team brought up the […]
From Estate Accounts To Everyday Banking
When a woman walked into a Redwood Credit Union branch with questions about estate accounts and how to open one at RCU, I saw an opportunity to turn confusion into clarity and hesitation into trust. She wasn’t yet a member and was unfamiliar with the process. To ensure she felt fully supported, I invited our […]
DDJ Myers Becomes One of America’s Credit Unions Inaugural Visionary Providers
New admin portal in Cloudvirga’s Tropos borrower platform puts lenders in the driver’s seat
More Credit Unions Join National Student Loan Marketplace, Showcasing Unique Solutions to Support Students and Families
New CUES Governance Toolkit Equips CUs to Lead with Confidence and Clarity
LGE Community Credit Union Named a 2025 AJC Top Workplace
SchoolsFirst Federal Credit Union Raises Awareness for Children’s Hospital Orange County Through the 2025 CHOC Walk in the Park
Sound Credit Union Reveals 2025 Scholarship Recipients
EECU Sponsors New Teacher Grants for Sanger Unified
TriUnity Foundation to Host Nationwide Virtual 5K to Support Members Facing Terminal Illness
Baker Market Update – Week in Review: August 15, 2025
Meet the Future of CU Leadership: 2025 CUES Emerging Leader Finalists Announced
Support EXP Launches “Beyond the Score” to Help Financial Institutions Spot Risks Hidden Behind Good CX Scores
Quavo Fraud & Disputes Selected to Debut Breakthrough AI Functionality at FinovateFall 2025
Corporate Central Promotes Kyle Gutierrez to Systems Engineer – Automation & Optimization
Honoring Heroes: Tunnel to Towers 5K – Milwaukee Doubles in Participation Size, Raises Over $28,000
Results are in: #ILoveMyCreditUnion Day 2025
Boston Firefighters Credit Union Appoints Danielle Milner as President/CEO
Coastal Credit Union Among Triangle’s Best Places to Work for Tenth Time
Baker Market Update – Week in Review: August 08, 2025
EECU Helps Local Families Prepare for School with Backpack Giveaway Events
CU Executive Compensation Continues to Climb, CUES Compensation Surveys Find
The 7th Annual Cannabis Banking Symposium Unites National Stakeholders
Partner Credit Unions Enter an Era of Possibilities During the 2025 myCUmortgage Partner Conference
One Nevada Promotes Steve O’Donnell to President/CEO
First City Credit Union and Quavo Partner to Deliver Secure Online Fraud Resolution for Displaced Members Following LA Fires
DaLand CUSO Empowers Credit Unions with Institution-Branded Stablecoins via New Metallicus Partnership
EECU’s Student Branch Model Showcased at National CUFEN Conference
Vizo Financial’s August 2025 Education Calendar
Baker Market Update – Week in Review: August 01, 2025
DDJ Myers Becomes One of America’s Credit Unions Inaugural Visionary Providers
New admin portal in Cloudvirga’s Tropos borrower platform puts lenders in the driver’s seat
More Credit Unions Join National Student Loan Marketplace, Showcasing Unique Solutions to Support Students and Families
New CUES Governance Toolkit Equips CUs to Lead with Confidence and Clarity
LGE Community Credit Union Named a 2025 AJC Top Workplace
SchoolsFirst Federal Credit Union Raises Awareness for Children’s Hospital Orange County Through the 2025 CHOC Walk in the Park
Sound Credit Union Reveals 2025 Scholarship Recipients
EECU Sponsors New Teacher Grants for Sanger Unified
TriUnity Foundation to Host Nationwide Virtual 5K to Support Members Facing Terminal Illness
Baker Market Update – Week in Review: August 15, 2025
Meet the Future of CU Leadership: 2025 CUES Emerging Leader Finalists Announced
Support EXP Launches “Beyond the Score” to Help Financial Institutions Spot Risks Hidden Behind Good CX Scores
Quavo Fraud & Disputes Selected to Debut Breakthrough AI Functionality at FinovateFall 2025
Corporate Central Promotes Kyle Gutierrez to Systems Engineer – Automation & Optimization
Honoring Heroes: Tunnel to Towers 5K – Milwaukee Doubles in Participation Size, Raises Over $28,000
Results are in: #ILoveMyCreditUnion Day 2025
Boston Firefighters Credit Union Appoints Danielle Milner as President/CEO
Coastal Credit Union Among Triangle’s Best Places to Work for Tenth Time
Baker Market Update – Week in Review: August 08, 2025
EECU Helps Local Families Prepare for School with Backpack Giveaway Events
CU Executive Compensation Continues to Climb, CUES Compensation Surveys Find
The 7th Annual Cannabis Banking Symposium Unites National Stakeholders
Partner Credit Unions Enter an Era of Possibilities During the 2025 myCUmortgage Partner Conference
One Nevada Promotes Steve O’Donnell to President/CEO
First City Credit Union and Quavo Partner to Deliver Secure Online Fraud Resolution for Displaced Members Following LA Fires
DaLand CUSO Empowers Credit Unions with Institution-Branded Stablecoins via New Metallicus Partnership
EECU’s Student Branch Model Showcased at National CUFEN Conference
Vizo Financial’s August 2025 Education Calendar
Baker Market Update – Week in Review: August 01, 2025
Corporate One Federal Credit Union Returns $13.6 Million to Members in 2025
Baker Market Update – Week in Review: January 9, 2026
Altamaha Federal Credit Union Enters New Technology Partnership with Synergent
DUGOOD CREDIT UNION SPOTLIGHTS EMPLOYEE PROMOTIONS
The Next Generation of CU Leaders Takes Shape as Applications Open for CUES Emerge 2026
ALM First Executive Benefits Expands Team, Welcoming Cameron Kasteler and Rebecca Myers-Haeussler