The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Setting Up Members For Financial Success
California Credit Union
When a couple reached out to us for help managing their unsecured debt, they were feeling overwhelmed. After the husband lost his job during COVID, the family relied on credit cards to cover everyday expenses. Before long, their cards were maxed out, interest rates were sky-high, and even though they made their payments, the balances […]
Moving Members Out Of A Debt Cycle
California Credit Union
A member reached out to us feeling overwhelmed by mounting credit card debt. With interest rates ranging from 17.99% to 27%, her minimum payments barely made a dent, keeping her trapped in a cycle of high-interest debt. After listening to her concerns and reviewing her situation, our team suggested a personal loan to consolidate her […]
Homeownership Education Sparks Generational Change
A member successfully used GLCU’s homebuyer education and counseling program to reach her goal of becoming a first-time homeowner. She wanted a two-flat unit for her and her daughters. She wanted control over her living comfort. GLCU worked with the member to set a budget, improve her credit, and change her behavior. She eventually was […]
A Twinkie Can Save A Life
A TDECU Member sent us this heartwarming letter: “I came to the bank to do my usual business on Thursday morning. Rocio was a wonderful person. It was my birthday and she gave me a Hostess Twinkie as a small gift. I am an insulin-dependent diabetic, and I was doing some charity work when my […]
Marine Hockey Team Builds Brotherhood
Navy Federal Credit Union
Marine Tyler Bluder revived a Marine Corps hockey team in 2016 to reconnect veterans through the sport they love. Now, the team — made up of Marines, Navy Corpsmen, and active-duty service members from across the globe — heads into the season with deeper bonds and stronger support, thanks in part to Navy Federal Credit […]
Helping Members Achieve Business Dreams
Navy Federal Credit Union
Bruce Reschke discovered his passion for hands-on work at 16, when he got a summer job at an electric motor repair shop in Jacksonville, FL. Over nearly three decades, Bruce climbed the corporate ladder, eventually making his way to a sales position at Westside Electric, a veteran-owned company that offers electric motor repairs, new motor sales, […]
InterLutions and Acumen Financial Advantage Collaborate to Deliver Consultative Executive Benefit Services for Credit Unions
LGE Community Credit Union recognized by Forbes on America’s Best-In-State Credit Unions list
SchoolsFirst Federal Credit Union Lobby to Support Healing and Hope in CHOC’s New Outpatient Tower
Southland Credit Union Announces Retirement of President/CEO, Thomas Lent
Tower Federal Credit Union Earns Great Place to Work® Certification—Seven Years in a Row!
Acadia Federal Credit Union Extends Longstanding Partnership with Synergent
EECU Awards $100K in Grants to Help Students Reach Their Goals
Affordability is Top Driver for Consumers Leasing Vehicles, according to New CULA Survey
Alloya Corporate FCU Facilitates Multi-Issuer Auto Loan Securitization
SchoolsFirst FCU Team Members Help Harvest 6,000 Pounds of Produce on Credit Union Industry’s Development Education Day of Service
Algebrik AI and Kinective Partner to Streamline Lending from Application to Signature
Winthrop Area Federal Credit Union Renews Partnership with Synergent
Vizo Financial’s July 2025 Education Calendar
Algebrik AI Strengthens Leadership Team with Appointment of Lending Industry Veteran Jennifer Hernandez
Algebrik AI Partners with TruStage™ to Offer Embedded Lending Protection Products Through the Loan Origination Journey
Alloya Announces Change in Payments Leadership
SECU Joins North Carolina Governor’s Office for 2025 School Supply Drive to Benefit Teachers and Students
Baker Market Update – Week in Review: July 3, 2025
Sound Credit Union Completes Conversion of Washington Business Bank
Coastal Credit Union Transforms Headquarters for Hybrid Work and Collaboration
Corporate Central Launches Business ACH, Empowering Credit Unions to Deliver Modern Payment Solutions to Business Members
Inman honors Cloudvirga CEO Maria Moskver with third consecutive Best of Finance award
Redwood Credit Union Named to Newsweek’s America’s Greatest Midsize Workplaces 2025
LAFCU CFO Leslie Rorie named a Notable Leader in Finance
CEFCU Selects Student Choice for Private Student Loan Solutions
EECU and Madera County Superintendent of Schools Celebrate New ATM with Ribbon-Cutting Ceremony
Cleveland Monsters Unveil Jersey Patch with Century FCU
42nd Annual Tower Classic Charity Golf Tournament Raises $72,420 for the Johns Hopkins Children’s Center—Bringing Total Donated to Helping Children in Need to Over $1.1 Million
Credit Unions Sound the Alarm on Student Loan Procrastination — Urge Families to Lock in Flexible Line of Credit Before Fall Deadlines
SchoolsFirst FCU Recognizes Four San Diego School Superintendents at the Classroom of the Future Foundation Innovation in Education Awards
InterLutions and Acumen Financial Advantage Collaborate to Deliver Consultative Executive Benefit Services for Credit Unions
LGE Community Credit Union recognized by Forbes on America’s Best-In-State Credit Unions list
SchoolsFirst Federal Credit Union Lobby to Support Healing and Hope in CHOC’s New Outpatient Tower
Southland Credit Union Announces Retirement of President/CEO, Thomas Lent
Tower Federal Credit Union Earns Great Place to Work® Certification—Seven Years in a Row!
Acadia Federal Credit Union Extends Longstanding Partnership with Synergent
EECU Awards $100K in Grants to Help Students Reach Their Goals
Affordability is Top Driver for Consumers Leasing Vehicles, according to New CULA Survey
Alloya Corporate FCU Facilitates Multi-Issuer Auto Loan Securitization
SchoolsFirst FCU Team Members Help Harvest 6,000 Pounds of Produce on Credit Union Industry’s Development Education Day of Service
Algebrik AI and Kinective Partner to Streamline Lending from Application to Signature
Winthrop Area Federal Credit Union Renews Partnership with Synergent
Vizo Financial’s July 2025 Education Calendar
Algebrik AI Strengthens Leadership Team with Appointment of Lending Industry Veteran Jennifer Hernandez
Algebrik AI Partners with TruStage™ to Offer Embedded Lending Protection Products Through the Loan Origination Journey
Alloya Announces Change in Payments Leadership
SECU Joins North Carolina Governor’s Office for 2025 School Supply Drive to Benefit Teachers and Students
Baker Market Update – Week in Review: July 3, 2025
Sound Credit Union Completes Conversion of Washington Business Bank
Coastal Credit Union Transforms Headquarters for Hybrid Work and Collaboration
Corporate Central Launches Business ACH, Empowering Credit Unions to Deliver Modern Payment Solutions to Business Members
Inman honors Cloudvirga CEO Maria Moskver with third consecutive Best of Finance award
Redwood Credit Union Named to Newsweek’s America’s Greatest Midsize Workplaces 2025
LAFCU CFO Leslie Rorie named a Notable Leader in Finance
CEFCU Selects Student Choice for Private Student Loan Solutions
EECU and Madera County Superintendent of Schools Celebrate New ATM with Ribbon-Cutting Ceremony
Cleveland Monsters Unveil Jersey Patch with Century FCU
42nd Annual Tower Classic Charity Golf Tournament Raises $72,420 for the Johns Hopkins Children’s Center—Bringing Total Donated to Helping Children in Need to Over $1.1 Million
Credit Unions Sound the Alarm on Student Loan Procrastination — Urge Families to Lock in Flexible Line of Credit Before Fall Deadlines
SchoolsFirst FCU Recognizes Four San Diego School Superintendents at the Classroom of the Future Foundation Innovation in Education Awards
One Nevada Ranked #1 Credit Union to Work for in 2025
Washington State College Students Innovate at First Hackathon Hosted By Sound Credit Union and UW Tacoma
Early-Bird Registration Now Open for 2026 ALM First Financial Institute
RCU donates $59,000 to expand access to healthy food for International Credit Union Day
Advia Credit Union Responds to Nationwide SNAP Benefit Reductions with Community Support
Meriwest Credit Union Officially Launches Meriwest Insurance Services