The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Business Owner Puts Her Best Face Forward
Lake Trust Credit Union
Jessie Hayes is passionate about helping people feel and look their best. After building her business, Skinphorea Facial Bar & Acne Clinic, from the ground up, she was ready to expand. But then the COVID-19 pandemic hit. Jessie urgently needed additional funds to fulfill inventory and brave the challenges of owning a small business during […]
A New Path To Homeownership
A member came to me frustrated after 20 years in the United States without visible credit. He dreamed of owning a home but didn’t know where to start. We sat down together and talked through his options. I suggested he begin with a secured credit card and explained how to use it to build credit. […]
A Fresh Start For A College Dream
A young member walked into our branch feeling defeated. He’d just graduated high school and registered for college but missed the FAFSA deadline and needed $3,500 to cover his classes. With little employment or credit history, he wanted to try for a loan on his own before asking his parents. I listened to his story […]
Turning A Crash Into Confidence
Lake Trust Credit Union
Early one morning, 18-year-old Kadence was taking a familiar drive on her way to her job at a local animal shelter. Suddenly, three deer jumped out onto the road. Kadence swerved to avoid the first two but unfortunately hit the third. After pulling off the road and calling for help, she realized her car was […]
A Member Finds Financial Relief And Confidence
When Susan walked into GreenState’s Urbandale branch, she was looking for a way to ease the burden of high interest credit card debt. That’s when Sarah, a member service associate, stepped in to make a meaningful difference. Sarah carefully reviewed Susan’s situation and helped her transfer a balance from a credit card with a 24.9% […]
Help To Grow From 2 Employees To 22
Greylock Federal Credit Union
Many people dream of starting their own business. Charliston Santos brought his dream to the Berkshires of Western Massachusetts. But to make his dream a reality, Charliston needed a financial partner. Here, Charliston shares his story of how finding Greylock Federal Credit Union was key to his success. I own C & A Cleaning Services. […]
SchoolsFirst FCU Honors School Employees in Recognition Events Throughout California
Quavo Fraud & Disputes Releases Landmark 2025 State of Dispute Management Performance Report
EECU Recognized for Expanding Community Access to Financial Services
QuantyPhi Welcomes Kyle Kabara as Director ALM & Investments
Algebrik AI and AppOne Partner to Streamline Indirect Lending for Dealers and Lenders
Meriwest Credit Union Launches Zelle® for Fast, Secure, and Convenient Money Transfers
Vizo Financial’s 2025 Financial Conference to Offer Valuable Industry Insights with Strong Lineup of Speakers
Algebrik AI Partners with Spinwheel to Streamline Debt Data & Payments in Loan Origination
United Financial Credit Union Selects AlgebrikAI’s Comprehensive Consumer Lending Suite, Algebrik One.
Redwood Credit Union grant to Good Farm Fund expands access to fresh, healthy food
Baker Market Update – Week in Review: July 25, 2025
LendKey and Navy Federal Credit Union Celebrate 10 Years of Helping Thousands Through Affordable Education Financing
EECU Community Foundation Donates $50,000 to The Pat Green Foundation for Texas Flood Relief
Suntell Reaffirms Commitment to Client Success with Annual Training Event
Tower Federal Credit Union Welcomes Cassandra Compton as New Senior VP & Chief Experience Officer
Maine Credit Union League Welcomes New Director of Advocacy and Compliance
NASCUS Announces Updated Agenda for 60th Annual Summit
InterLutions Promotes Sam Boore to Director of Operations
Quavo Fraud & Disputes Secures $300 Million Growth Investment from Spectrum Equity
Redwood Credit Union welcomes Jennifer O’Reilly Senior Vice President of Enterprise Risk Management
Gulf Winds Welcomes Pam Hatt as Chief Marketing Officer
Maine Family Federal Credit Union Announces Promotions of Four Outstanding Employees
Alloya Corporate FCU Settles Multi-Issuer Auto Loan Securitization
Meriwest Credit Union Partners with Insuritas to Launch Full-Service Insurance Agency
Meriwest Credit Union Shines in Silicon Valley Business Journal’s Table of Experts
Meriwest Credit Union Partners with Enable Technologies Inc. to launch Meriwest Business Express program
Baker Market Update – Week in Review: July 18, 2025
Coastal Credit Union Foundation and Carolinas Credit Union Foundation Award Scholarship Funds to Sixteen Students
SchoolsFirst Federal Credit Union Supports Children’s Hospital Los Angeles Through Event Participation and In-Branch Fundraising Activities
Meriwest Credit Union Partners with Insuritas to Launch Full-Service Insurance Agency
SchoolsFirst FCU Honors School Employees in Recognition Events Throughout California
Quavo Fraud & Disputes Releases Landmark 2025 State of Dispute Management Performance Report
EECU Recognized for Expanding Community Access to Financial Services
QuantyPhi Welcomes Kyle Kabara as Director ALM & Investments
Algebrik AI and AppOne Partner to Streamline Indirect Lending for Dealers and Lenders
Meriwest Credit Union Launches Zelle® for Fast, Secure, and Convenient Money Transfers
Vizo Financial’s 2025 Financial Conference to Offer Valuable Industry Insights with Strong Lineup of Speakers
Algebrik AI Partners with Spinwheel to Streamline Debt Data & Payments in Loan Origination
United Financial Credit Union Selects AlgebrikAI’s Comprehensive Consumer Lending Suite, Algebrik One.
Redwood Credit Union grant to Good Farm Fund expands access to fresh, healthy food
Baker Market Update – Week in Review: July 25, 2025
LendKey and Navy Federal Credit Union Celebrate 10 Years of Helping Thousands Through Affordable Education Financing
EECU Community Foundation Donates $50,000 to The Pat Green Foundation for Texas Flood Relief
Suntell Reaffirms Commitment to Client Success with Annual Training Event
Tower Federal Credit Union Welcomes Cassandra Compton as New Senior VP & Chief Experience Officer
Maine Credit Union League Welcomes New Director of Advocacy and Compliance
NASCUS Announces Updated Agenda for 60th Annual Summit
InterLutions Promotes Sam Boore to Director of Operations
Quavo Fraud & Disputes Secures $300 Million Growth Investment from Spectrum Equity
Redwood Credit Union welcomes Jennifer O’Reilly Senior Vice President of Enterprise Risk Management
Gulf Winds Welcomes Pam Hatt as Chief Marketing Officer
Maine Family Federal Credit Union Announces Promotions of Four Outstanding Employees
Alloya Corporate FCU Settles Multi-Issuer Auto Loan Securitization
Meriwest Credit Union Partners with Insuritas to Launch Full-Service Insurance Agency
Meriwest Credit Union Shines in Silicon Valley Business Journal’s Table of Experts
Meriwest Credit Union Partners with Enable Technologies Inc. to launch Meriwest Business Express program
Baker Market Update – Week in Review: July 18, 2025
Coastal Credit Union Foundation and Carolinas Credit Union Foundation Award Scholarship Funds to Sixteen Students
SchoolsFirst Federal Credit Union Supports Children’s Hospital Los Angeles Through Event Participation and In-Branch Fundraising Activities
Meriwest Credit Union Partners with Insuritas to Launch Full-Service Insurance Agency
Alloya Surpasses $150 Million in Capital Dividends, Waives an Additional $3 Million in Fees
For Immediate Release – CHROME Federal Credit Union Appoints Broc Sleek as President/CEO
CU NextGen Acquires Constellation Digital Partners
Corporate Central Welcomes Israr Ahmad as Software Engineer – Integration Specialist
LAFCU Expands Marketing, Creative and Community Engagement Team With Promotions And New Hire
Vizo Financial’s January 2026 Education Calendar