The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Business Owner Puts Her Best Face Forward
Lake Trust Credit Union
Jessie Hayes is passionate about helping people feel and look their best. After building her business, Skinphorea Facial Bar & Acne Clinic, from the ground up, she was ready to expand. But then the COVID-19 pandemic hit. Jessie urgently needed additional funds to fulfill inventory and brave the challenges of owning a small business during […]
A New Path To Homeownership
A member came to me frustrated after 20 years in the United States without visible credit. He dreamed of owning a home but didn’t know where to start. We sat down together and talked through his options. I suggested he begin with a secured credit card and explained how to use it to build credit. […]
A Fresh Start For A College Dream
A young member walked into our branch feeling defeated. He’d just graduated high school and registered for college but missed the FAFSA deadline and needed $3,500 to cover his classes. With little employment or credit history, he wanted to try for a loan on his own before asking his parents. I listened to his story […]
Turning A Crash Into Confidence
Lake Trust Credit Union
Early one morning, 18-year-old Kadence was taking a familiar drive on her way to her job at a local animal shelter. Suddenly, three deer jumped out onto the road. Kadence swerved to avoid the first two but unfortunately hit the third. After pulling off the road and calling for help, she realized her car was […]
A Member Finds Financial Relief And Confidence
When Susan walked into GreenState’s Urbandale branch, she was looking for a way to ease the burden of high interest credit card debt. That’s when Sarah, a member service associate, stepped in to make a meaningful difference. Sarah carefully reviewed Susan’s situation and helped her transfer a balance from a credit card with a 24.9% […]
Help To Grow From 2 Employees To 22
Greylock Federal Credit Union
Many people dream of starting their own business. Charliston Santos brought his dream to the Berkshires of Western Massachusetts. But to make his dream a reality, Charliston needed a financial partner. Here, Charliston shares his story of how finding Greylock Federal Credit Union was key to his success. I own C & A Cleaning Services. […]
Meriwest Credit Union Partners with Enable Technologies Inc. to launch Meriwest Business Express program
Baker Market Update – Week in Review: July 18, 2025
Coastal Credit Union Foundation and Carolinas Credit Union Foundation Award Scholarship Funds to Sixteen Students
SchoolsFirst Federal Credit Union Supports Children’s Hospital Los Angeles Through Event Participation and In-Branch Fundraising Activities
Meriwest Credit Union Partners with Insuritas to Launch Full-Service Insurance Agency
Six Credit Unions from Across the U.S. Partner with myCUmortgage
Corelation Welcomes Seven New Credit Unions in Second Quarter 2025, Totaling $9.8 Billion in Assets
Centra Credit Union Named Best-In-State Credit Union for 2025 by Forbes
Tower Federal Credit Union Welcomes Brad Giese as New Vice President/Information Security Officer
SECU Foundation Awards Western Youth Network $1.5 Million Grant for New Resource Center
PRESS RELEASE – New Bedford Credit Union Forges Strategic Technology Partnership with Synergent
Hartford Federal Credit Union Selects James Kane as Senior Vice President – Operations
Baker Market Update – Week in Review: July 11, 2025
Alogent’s Unify Platform Named “Best Consumer Payments System for Banks & FIs” at 2025 PayTech Awards
InterLutions and Acumen Financial Advantage Collaborate to Deliver Consultative Executive Benefit Services for Credit Unions
LGE Community Credit Union recognized by Forbes on America’s Best-In-State Credit Unions list
SchoolsFirst Federal Credit Union Lobby to Support Healing and Hope in CHOC’s New Outpatient Tower
Southland Credit Union Announces Retirement of President/CEO, Thomas Lent
Tower Federal Credit Union Earns Great Place to Work® Certification—Seven Years in a Row!
Acadia Federal Credit Union Extends Longstanding Partnership with Synergent
EECU Awards $100K in Grants to Help Students Reach Their Goals
Affordability is Top Driver for Consumers Leasing Vehicles, according to New CULA Survey
Alloya Corporate FCU Facilitates Multi-Issuer Auto Loan Securitization
SchoolsFirst FCU Team Members Help Harvest 6,000 Pounds of Produce on Credit Union Industry’s Development Education Day of Service
Algebrik AI and Kinective Partner to Streamline Lending from Application to Signature
Winthrop Area Federal Credit Union Renews Partnership with Synergent
Vizo Financial’s July 2025 Education Calendar
Algebrik AI Strengthens Leadership Team with Appointment of Lending Industry Veteran Jennifer Hernandez
Algebrik AI Partners with TruStage™ to Offer Embedded Lending Protection Products Through the Loan Origination Journey
Alloya Announces Change in Payments Leadership
Meriwest Credit Union Partners with Enable Technologies Inc. to launch Meriwest Business Express program
Baker Market Update – Week in Review: July 18, 2025
Coastal Credit Union Foundation and Carolinas Credit Union Foundation Award Scholarship Funds to Sixteen Students
SchoolsFirst Federal Credit Union Supports Children’s Hospital Los Angeles Through Event Participation and In-Branch Fundraising Activities
Meriwest Credit Union Partners with Insuritas to Launch Full-Service Insurance Agency
Six Credit Unions from Across the U.S. Partner with myCUmortgage
Corelation Welcomes Seven New Credit Unions in Second Quarter 2025, Totaling $9.8 Billion in Assets
Centra Credit Union Named Best-In-State Credit Union for 2025 by Forbes
Tower Federal Credit Union Welcomes Brad Giese as New Vice President/Information Security Officer
SECU Foundation Awards Western Youth Network $1.5 Million Grant for New Resource Center
PRESS RELEASE – New Bedford Credit Union Forges Strategic Technology Partnership with Synergent
Hartford Federal Credit Union Selects James Kane as Senior Vice President – Operations
Baker Market Update – Week in Review: July 11, 2025
Alogent’s Unify Platform Named “Best Consumer Payments System for Banks & FIs” at 2025 PayTech Awards
InterLutions and Acumen Financial Advantage Collaborate to Deliver Consultative Executive Benefit Services for Credit Unions
LGE Community Credit Union recognized by Forbes on America’s Best-In-State Credit Unions list
SchoolsFirst Federal Credit Union Lobby to Support Healing and Hope in CHOC’s New Outpatient Tower
Southland Credit Union Announces Retirement of President/CEO, Thomas Lent
Tower Federal Credit Union Earns Great Place to Work® Certification—Seven Years in a Row!
Acadia Federal Credit Union Extends Longstanding Partnership with Synergent
EECU Awards $100K in Grants to Help Students Reach Their Goals
Affordability is Top Driver for Consumers Leasing Vehicles, according to New CULA Survey
Alloya Corporate FCU Facilitates Multi-Issuer Auto Loan Securitization
SchoolsFirst FCU Team Members Help Harvest 6,000 Pounds of Produce on Credit Union Industry’s Development Education Day of Service
Algebrik AI and Kinective Partner to Streamline Lending from Application to Signature
Winthrop Area Federal Credit Union Renews Partnership with Synergent
Vizo Financial’s July 2025 Education Calendar
Algebrik AI Strengthens Leadership Team with Appointment of Lending Industry Veteran Jennifer Hernandez
Algebrik AI Partners with TruStage™ to Offer Embedded Lending Protection Products Through the Loan Origination Journey
Alloya Announces Change in Payments Leadership
For Immediate Release – CHROME Federal Credit Union Appoints Broc Sleek as President/CEO
CU NextGen Acquires Constellation Digital Partners
Corporate Central Welcomes Israr Ahmad as Software Engineer – Integration Specialist
LAFCU Expands Marketing, Creative and Community Engagement Team With Promotions And New Hire
Vizo Financial’s January 2026 Education Calendar
SchoolsFirst FCU Spreads Holiday Cheer at Rady Children’s Health