The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Stability For A Father And Three Daughters
California Credit Union
A father in his late 50s was struggling to secure a home loan due to the financial challenges of a divorce after 20 years of marriage. He was referred to me by a partner to help finance a vehicle he received as part of the divorce settlement. The situation was especially difficult because the car […]
Commitment That Led To The Keys
Commodore Perry Federal Credit Union
A married couple came to us seeking a mortgage to purchase a family home. One member’s grandmother was moving into assisted living, and they were determined to keep the home in the family. They had been actively participating in our BOSS program to prepare for budgeting a mortgage payment and understanding the full costs of […]
Belief In A Determined Parent
Molokai Community Federal Credit Union
A member was experiencing significant difficulty making ends meet and wanted help consolidating her debt, paying off higher-interest loans, and getting slightly ahead financially. She was the first member I worked with in our Resource Center, which was created to support our community with financial literacy, debt consolidation guidance, assistance with loan and job applications, […]
Peace Of Mind After A Hard Goodbye
St. Tammany Federal Credit Union
A husband and wife had been members since 2003. The husband was diagnosed with Alzheimer’s disease in February 2024. They had a VISA loan with us, and during her husband’s illness, the wife relied on the VISA to cover daily living expenses. As a result, she stopped making payments on the account. We later received […]
A Second Chance After A Costly Scam
Heritage Financial Credit Union
At 86 years old, a grandmother and mother faced one of the most difficult challenges of her life after becoming the victim of elder fraud. After a long career in the banking industry, she was extremely upset with herself for unknowingly sharing her personal information with a scammer posing as a financial institution employee. The […]
Help During Hurricane Milton
JetStream Federal Credit Union
During Hurricane Milton, one of our longtime members called and explained that he was in need of funds to assist with purchasing supplies for the hurricane and requested an increase on his credit card. After getting him approved almost immediately, he shared how grateful and excited he was that we were able to assist him. […]
Baker Market Update – Week in Review: December 05, 2025
AccuAccount Wins Best-in-Class Loan Management System at IBSi Global FinTech Innovation Awards (GFIA) 2025
Maine Family Federal Credit Union Donates $15,000 to Support Hunger Relief in Maine
Coastal Credit Union Announces Leadership Promotions in Lending Division
EECU’s Mobile Branch Brings Financial Services to Rural Fresno County Residents
Cloudvirga’s New Integration With ICE PPE Enables Loan Officers To Shop Rates, Validate Eligibility And Manage Locks Within Horizon POS
5Point Credit Union Partners with Arkatechture to Enable Historical Data Analysis and Personalize Member Experience
From Orchard to Outreach: Christian Financial Celebrates Autumn with Annual Giveback
Princeton Federal Credit Union Appoints Dana Caragine as President/CEO
Peach State FCU C.A.R.E.S. Foundation Scholarship Program Now Accepting Applications
Baker Market Update – Week in Review: November 28, 2025
Redwood Credit Union launches holiday gift and porch-to-pantry food drives
Vizo Financial’s December 2025 Education Calendar
From Excellence to Legacy: CUES Names 2025 Award Honorees and Hall of Fame Inductee
Maine Credit Unions Surpass October Fundraising Goal to Fight Food Insecurity
EECU Celebrates Fresno County Educator of the Year Awards
Baker Market Update – Week in Review: November 21, 2025
SchoolsFirst Federal Credit Union Wins Three Awards from the Marketing Association of Credit Unions
ebankIT and Alogent join forces to transform digital banking and payments for financial institutions
CRIF Celebrated on Nasdaq Tower for Advancing Credit Union and Auto Dealer Partnerships
Hancock Federal Credit Union Signs with Synergent for New Core and Technology Agreements
SAFE Credit Union to Combine with BECU
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $15,000 FOR BIG BROTHERS BIG SISTERS OF COASTAL AND NORTHERN NEW JERSEY
Silver State Schools Credit Union Selects Chris Dickman as CFO
FOURLEAF FEDERAL CREDIT UNION TRIPLES INDIRECT LENDING VOLUME AND EXPANDS NATIONALLY WITH ORIGENCE TECHNOLOGY SOLUTIONS AND LENDING SERVICES
LAFCU welcomes new additions to its marketing team
InterLutions Adds Passionate Service Leader Amy Pals to Support Growing Credit Union Network
Redwood Credit Union and SchoolsFirst Federal Credit Union Host an International Delegation of Industry Leaders
Baker Market Update – Week in Review: November 14, 2025
Cloudvirga’s Loan Hub equips loan teams with modern tools for managing pipelines, tasks and borrower communication
Baker Market Update – Week in Review: December 05, 2025
AccuAccount Wins Best-in-Class Loan Management System at IBSi Global FinTech Innovation Awards (GFIA) 2025
Maine Family Federal Credit Union Donates $15,000 to Support Hunger Relief in Maine
Coastal Credit Union Announces Leadership Promotions in Lending Division
EECU’s Mobile Branch Brings Financial Services to Rural Fresno County Residents
Cloudvirga’s New Integration With ICE PPE Enables Loan Officers To Shop Rates, Validate Eligibility And Manage Locks Within Horizon POS
5Point Credit Union Partners with Arkatechture to Enable Historical Data Analysis and Personalize Member Experience
From Orchard to Outreach: Christian Financial Celebrates Autumn with Annual Giveback
Princeton Federal Credit Union Appoints Dana Caragine as President/CEO
Peach State FCU C.A.R.E.S. Foundation Scholarship Program Now Accepting Applications
Baker Market Update – Week in Review: November 28, 2025
Redwood Credit Union launches holiday gift and porch-to-pantry food drives
Vizo Financial’s December 2025 Education Calendar
From Excellence to Legacy: CUES Names 2025 Award Honorees and Hall of Fame Inductee
Maine Credit Unions Surpass October Fundraising Goal to Fight Food Insecurity
EECU Celebrates Fresno County Educator of the Year Awards
Baker Market Update – Week in Review: November 21, 2025
SchoolsFirst Federal Credit Union Wins Three Awards from the Marketing Association of Credit Unions
ebankIT and Alogent join forces to transform digital banking and payments for financial institutions
CRIF Celebrated on Nasdaq Tower for Advancing Credit Union and Auto Dealer Partnerships
Hancock Federal Credit Union Signs with Synergent for New Core and Technology Agreements
SAFE Credit Union to Combine with BECU
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $15,000 FOR BIG BROTHERS BIG SISTERS OF COASTAL AND NORTHERN NEW JERSEY
Silver State Schools Credit Union Selects Chris Dickman as CFO
FOURLEAF FEDERAL CREDIT UNION TRIPLES INDIRECT LENDING VOLUME AND EXPANDS NATIONALLY WITH ORIGENCE TECHNOLOGY SOLUTIONS AND LENDING SERVICES
LAFCU welcomes new additions to its marketing team
InterLutions Adds Passionate Service Leader Amy Pals to Support Growing Credit Union Network
Redwood Credit Union and SchoolsFirst Federal Credit Union Host an International Delegation of Industry Leaders
Baker Market Update – Week in Review: November 14, 2025
Cloudvirga’s Loan Hub equips loan teams with modern tools for managing pipelines, tasks and borrower communication
Coastal Credit Union Issues 2026 Impact Report
Corporate Central Expands Support for Emerging Credit Unions, Welcomes Two De Novo Members
DaLand CUSO and Corelation Advance Digital Asset Capabilities to KeyStone Credit Unions Through Coin2Core Integration
ICUL Advocacy Secures Regulatory Fee Credits for State’s Credit Unions
Callahan & Associates And CU Strategic Planning Holds Its First In-Person CDFI Executive Roundtable
LAFCU wins statewide innovation award for tackling financial instability at its roots