The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Service That Builds Trust And Friendship
When Ric reached out to review his loans, he expected a straightforward financial conversation. What he experienced instead was the kind of personalized care that defines GreenState Credit Union. Simon took the time to walk Ric through his payment options for two existing loans, patiently explaining how each choice would impact his budget and future […]
Entrepreneurship And Enchiladas
Rosa and Aurelio T. have the highest standards when it comes to cooking up delicious Mexican food. Since opening Mi Madre’s Restaurant in East Austin in 1990, the couple has insisted on using only the best ingredients to produce excellent meals for generations of Austinites. “Mr. T and Mama T,” as they are known to […]
Cowboy Pools Helps Everybody Cool Off
When quarantine halted their plans for a big wedding in April 2020, Aaron W. and Amanda S. repurposed their wedding fund to launch a new business. That summer, they started Cowboy Pools, of which they are now co-founders and operators. The company sells and installs chic, low-cost backyard pools designed with galvanized water tanks made […]
Guiding The Next Generation Of Learners And Savers
For Jeffrey, a visit to GreenState Credit Union was more than just a transaction — it was a teaching moment. He came in with his 17-year-old daughter to open her first certificate of deposit, an experience meant to help her learn about money management and saving for college. The GreenState team member who assisted them […]
Patience And Care Support A Son’s Next Step
When Kyle applied for a loan to help his son purchase a vehicle, he hoped for a quick and supportive experience, and that’s exactly what he found with Cynthia at GreenState Credit Union. Kyle began the loan application online on a Saturday through the Ankeny branch, wanting to get pre-approved while his son searched for […]
A Connection That Came Full Circle
When GreenState Credit Union launched its new auto recapture list in early 2024, Leen immediately saw it as more than a data initiative — it was a chance to deepen relationships. Blake was one of the first members she assisted from that list, and during the next three months, Leen helped Blake and his family […]
Cutting Costs Without Cutting Corners – Unlocking Operational Efficiency Through First-Party Technology Solutions
BECU expands in Pierce County with new location coming to Lakewood, Washington
TriUnity Foundation Awards $95,000 in Grants
EECU Hosts Member Appreciation Days at 22 Branch Locations
Baker Market Update – Week in Review: June 13, 2025
Sean Cervantes and Lisa Sprague join LAFCU’s business development team
ORIGENCE AND ALLOY PARTNER TO DELIVER BEST-IN-CLASS FRAUD PROTECTION FOR CREDIT UNIONS
Cloudvirga honored with PROGRESS in Lending’s 2025 Connections Award
TEACHERS FEDERAL CREDIT UNION RAISES MORE THAN $924,000 FOR CHILDREN’S MIRACLE NETWORK HOSPITALS
NASCUS Opens Nominations for 2025 Pierre Jay Award
One Credit Union Extends Long-Standing Core Processing Relationship with Synergent
EECU Sponsors Latinx Graduation Celebration Honoring Fresno Students
Public Corporation for the Supervision and Insurance of Cooperatives of Puerto Rico Receives NASCUS Accreditation
Baker Market Update – Week in Review: June 06, 2025
Westerly Community Credit Union Adds CU Student Choice’s Student Loan Refinance Solution
SchoolsFirst Federal Credit Union Announces Winners of 2025 Member Education Award Scholarships
SECU Awards Summer Camp Scholarships to 457 Youth Members Statewide
Quavo Fraud & Disputes Named “Best Dispute Management & Resolution Solution” by Fintech Futures
Appli and First Source FCU Turn Financial Calculators into Conversion Catalysts
Coastal Credit Union Hires Karen DeSalvo as VP, Marketing
Prizeout Unveils CashBack+ Pay: A New Way For Credit Union Members To Pay And Earn Cashback
Baker Market Update – Week in Review: May 30, 2025
Corporate One Federal Credit Union Celebrates Milestone: 100 Go-Lives on Immediate Payment Rails
Vizo Financial’s June 2025 Education Calendar
Alogent’s Unify Earns 2025 PayTech Awards Finalist Spot for “Best Consumer Payments System for Banks & FIs”
Maine Credit Union League and Synergent Announce Board of Directors
Baker Market Update – Week in Review: May 23, 2025
Midcoast Federal Credit Union Renews Core Processing Relationship with Synergent
Altra Federal Credit Union Selects Alogent’s Unify Platform to Power Next-Gen Deposit Automation Operations
Corporate Central Celebrates Kevin Chiappetta’s Reelection as Presidents Council Representative for CFA Institute
Cutting Costs Without Cutting Corners – Unlocking Operational Efficiency Through First-Party Technology Solutions
BECU expands in Pierce County with new location coming to Lakewood, Washington
TriUnity Foundation Awards $95,000 in Grants
EECU Hosts Member Appreciation Days at 22 Branch Locations
Baker Market Update – Week in Review: June 13, 2025
Sean Cervantes and Lisa Sprague join LAFCU’s business development team
ORIGENCE AND ALLOY PARTNER TO DELIVER BEST-IN-CLASS FRAUD PROTECTION FOR CREDIT UNIONS
Cloudvirga honored with PROGRESS in Lending’s 2025 Connections Award
TEACHERS FEDERAL CREDIT UNION RAISES MORE THAN $924,000 FOR CHILDREN’S MIRACLE NETWORK HOSPITALS
NASCUS Opens Nominations for 2025 Pierre Jay Award
One Credit Union Extends Long-Standing Core Processing Relationship with Synergent
EECU Sponsors Latinx Graduation Celebration Honoring Fresno Students
Public Corporation for the Supervision and Insurance of Cooperatives of Puerto Rico Receives NASCUS Accreditation
Baker Market Update – Week in Review: June 06, 2025
Westerly Community Credit Union Adds CU Student Choice’s Student Loan Refinance Solution
SchoolsFirst Federal Credit Union Announces Winners of 2025 Member Education Award Scholarships
SECU Awards Summer Camp Scholarships to 457 Youth Members Statewide
Quavo Fraud & Disputes Named “Best Dispute Management & Resolution Solution” by Fintech Futures
Appli and First Source FCU Turn Financial Calculators into Conversion Catalysts
Coastal Credit Union Hires Karen DeSalvo as VP, Marketing
Prizeout Unveils CashBack+ Pay: A New Way For Credit Union Members To Pay And Earn Cashback
Baker Market Update – Week in Review: May 30, 2025
Corporate One Federal Credit Union Celebrates Milestone: 100 Go-Lives on Immediate Payment Rails
Vizo Financial’s June 2025 Education Calendar
Alogent’s Unify Earns 2025 PayTech Awards Finalist Spot for “Best Consumer Payments System for Banks & FIs”
Maine Credit Union League and Synergent Announce Board of Directors
Baker Market Update – Week in Review: May 23, 2025
Midcoast Federal Credit Union Renews Core Processing Relationship with Synergent
Altra Federal Credit Union Selects Alogent’s Unify Platform to Power Next-Gen Deposit Automation Operations
Corporate Central Celebrates Kevin Chiappetta’s Reelection as Presidents Council Representative for CFA Institute
SchoolsFirst FCU Spreads Holiday Cheer at Rady Children’s Health
Los Angeles Mid-City Branch Extends SchoolsFirst FCU’s Footprint to 72 Branches in California
ICUL Names Congressman Darin LaHood as 2025 Federal Credit Union Legislative Champion
SECU Foundation Awards $500,000 Grant to Feeding the Carolinas to Support Expanded Food Access During Holiday Season
Corporate Central Promotes Sierra Randall and Alexis Dohm to Member Experience Specialists
BCU Named A Computerworld 2026 Best Place To Work In IT