The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Path Back To Financial Breathing Room
Southwest Louisiana Credit Union
A couple requested help and guidance after finding themselves in a bind over the last few years due to the economy. Once I sat down with them, I realized they hadn’t really overextended themselves per se; they had simply ended up with several small loans carrying extremely high interest rates. As a result, their payments […]
Payroll Assistance Program Offers Hope During Shutdowns
Navy Federal Credit Union
When the government shut down last fall, Denys La Rosa, a retired sergeant first class as well as a civilian employee with the U.S. Army, faced a difficult choice. A single father of two, his monthly retirement check wasn’t enough to cover the mortgage and other expenses, so he lined up a temporary job as […]
Turning Overwhelmed Into Hope
Priority Trust Credit Union
A longtime member of the credit union came to us feeling overwhelmed by two high-interest credit card balances that had become difficult to manage. Over time, rising interest charges caused her monthly payments to grow, and she was struggling to keep up while still covering basic household expenses. She shared that she felt stressed and […]
Thanks For No-Cost Shutdown Assistance
Navy Federal Credit Union
For Tonya Nixon, a military spouse in Washington state, Navy Federal Credit Union’s no-cost financial assistance program has been a blessing. The program safeguarded her family’s financial security when her husband’s paychecks stopped indefinitely during the 2025 government shutdown. “We were so scared,” said Tonya, whose husband works for the U.S. Department of Defense. “We […]
Finding Confidence In The First Step
OnPath Federal Credit Union
“As a first-time homebuyer, Olivia was experiencing significant stress and uncertainty while navigating a process she had never seen up close. Despite being financially responsible and intentionally saving, she felt overwhelmed by the logistics of buying a home and lacked trusted guidance, having no one in her life who had gone through homeownership before. The […]
A Lesson Bigger Than The Truck
The New Orleans Firemen’s Federal Credit Union
A family of three came to us with a unique situation. A dad bought his son a vehicle before he got his driver’s license. He wanted to do repairs and replace some parts on the truck and thought it would be a great opportunity to show his son how to work on vehicles. This also […]
Coastal Credit Union Foundation Opens Scholarship Applications for 2026–27 School Year
CUES Continues Enhancing Member Impact with the Promotion of Two Senior Leaders
Maine Credit Unions Rally to Fight Hunger with $100,000 Ending Hunger Challenge
EECU Provides Financial Education at Parenting Student Conference
Redwood Credit Union helps more than 4,000 people safeguard their information at free Shred-a-Thons
Sound Credit Union and UW Tacoma to Host HuskyHack Hackathon to Spark Financial Innovation
Justice Federal Credit Union Welcomes Members of the National Active and Retired Federal Employees Association, NARFE
Justice Federal Credit Union Stands Ready to Offer Members Special Assistance in the Event of a Federal Government Shutdown
Baker Market Update – Week in Review: September 26, 2025
EECU and Madera County Superintendent Honor County’s Top Educators
Vizo Financial’s October 2025 Education Calendar
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $26,000 FOR CHARITY AT 13TH ANNUAL GOLF OUTING
2025 ALM First Financial Forum Wraps-Up with Insights on Growth, Regulatory Change and Strategic Thinking
CUES Emerge 2025: Judges Named as Finalists Prepare for October Pitch Show
Vizo Financial Celebrates a Successful 2025 Financial Conference
Callahan & Associates Announces Digital Legacy Sponsorship Of “Unsung Heroes” Exhibit At America’s Credit Union Museum
ACUMA Elects New Board Officers
LGE Community Credit Union celebrates ribbon cutting of new building at Cobb County Safety Village
2025 ALM First Financial Forum Kicks-Off, Welcoming Over 200 Financial Professionals
Baker Market Update – Week in Review: September 19, 2025
Raymond James Weekly Economics Commentary
First Capital Federal Credit Union Modernizes Payment Processing with Alogent’s Cloud-Based Unify Platform
NASCUS Awards Janet Powell with the Prestigious 2025 Pierre Jay Award
Redwood Credit Union members save more than $1.5 million through new financial tools and coaching program
Alogent Named Finalist in AI and Mobile Banking Categories of 2025 Luminaries Awards
SECU Foundation Grants $350,000 to Imprints Cares to Support New Family Resource Center
SchoolsFirst FCU and Sacramento Republic FC Surprise and Honor 10 School Employees From Sacramento Area
Callahan & Associates’ Announces New 2026 CreditUnions.com Media Kit
Johns Hopkins Federal Credit Union Welcomes Kris Callahan as Vice President of People & Culture
Mark L. Robnett, Finalist in Credit Union Times 2025 Luminaries Awards
Coastal Credit Union Foundation Opens Scholarship Applications for 2026–27 School Year
CUES Continues Enhancing Member Impact with the Promotion of Two Senior Leaders
Maine Credit Unions Rally to Fight Hunger with $100,000 Ending Hunger Challenge
EECU Provides Financial Education at Parenting Student Conference
Redwood Credit Union helps more than 4,000 people safeguard their information at free Shred-a-Thons
Sound Credit Union and UW Tacoma to Host HuskyHack Hackathon to Spark Financial Innovation
Justice Federal Credit Union Welcomes Members of the National Active and Retired Federal Employees Association, NARFE
Justice Federal Credit Union Stands Ready to Offer Members Special Assistance in the Event of a Federal Government Shutdown
Baker Market Update – Week in Review: September 26, 2025
EECU and Madera County Superintendent Honor County’s Top Educators
Vizo Financial’s October 2025 Education Calendar
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $26,000 FOR CHARITY AT 13TH ANNUAL GOLF OUTING
2025 ALM First Financial Forum Wraps-Up with Insights on Growth, Regulatory Change and Strategic Thinking
CUES Emerge 2025: Judges Named as Finalists Prepare for October Pitch Show
Vizo Financial Celebrates a Successful 2025 Financial Conference
Callahan & Associates Announces Digital Legacy Sponsorship Of “Unsung Heroes” Exhibit At America’s Credit Union Museum
ACUMA Elects New Board Officers
LGE Community Credit Union celebrates ribbon cutting of new building at Cobb County Safety Village
2025 ALM First Financial Forum Kicks-Off, Welcoming Over 200 Financial Professionals
Baker Market Update – Week in Review: September 19, 2025
Raymond James Weekly Economics Commentary
First Capital Federal Credit Union Modernizes Payment Processing with Alogent’s Cloud-Based Unify Platform
NASCUS Awards Janet Powell with the Prestigious 2025 Pierre Jay Award
Redwood Credit Union members save more than $1.5 million through new financial tools and coaching program
Alogent Named Finalist in AI and Mobile Banking Categories of 2025 Luminaries Awards
SECU Foundation Grants $350,000 to Imprints Cares to Support New Family Resource Center
SchoolsFirst FCU and Sacramento Republic FC Surprise and Honor 10 School Employees From Sacramento Area
Callahan & Associates’ Announces New 2026 CreditUnions.com Media Kit
Johns Hopkins Federal Credit Union Welcomes Kris Callahan as Vice President of People & Culture
Mark L. Robnett, Finalist in Credit Union Times 2025 Luminaries Awards
Sound Credit Union and Junior Achievement Expand Partnership
SchoolsFirst Federal Credit Union Earns Seven Diamond Awards from America’s Credit Unions
OCEANAIR FCU TO LAUNCH SUITE OF STUDENT CHOICE LENDING SOLUTIONS
Spotlighting the Industry’s Trailblazers: 2026 CUES Awards Nominations Now Open
Mainstreet Credit Union Selects Arkatechture as Strategic Data Analytics Partner to Accelerate Digital Transformation
BCU SHINES IN 2026 DIAMOND AWARDS HONORING MARKETING EXCELLENCE