The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Twinkie Can Save A Life
A TDECU Member sent us this heartwarming letter: “I came to the bank to do my usual business on Thursday morning. Rocio was a wonderful person. It was my birthday and she gave me a Hostess Twinkie as a small gift. I am an insulin-dependent diabetic, and I was doing some charity work when my […]
Marine Hockey Team Builds Brotherhood
Navy Federal Credit Union
Marine Tyler Bluder revived a Marine Corps hockey team in 2016 to reconnect veterans through the sport they love. Now, the team — made up of Marines, Navy Corpsmen, and active-duty service members from across the globe — heads into the season with deeper bonds and stronger support, thanks in part to Navy Federal Credit […]
Helping Members Achieve Business Dreams
Navy Federal Credit Union
Bruce Reschke discovered his passion for hands-on work at 16, when he got a summer job at an electric motor repair shop in Jacksonville, FL. Over nearly three decades, Bruce climbed the corporate ladder, eventually making his way to a sales position at Westside Electric, a veteran-owned company that offers electric motor repairs, new motor sales, […]
Compassion Meets Credit
Our call center representative, Marcela, helped a non-member trying to take over his ill brother’s auto loan. When the member passed away without a will, Marcela coordinated with our collections team to pause repossession and support the grieving family. She then helped the sister become a member and secure a personal loan to retain the […]
From Transaction To Connection
Western Vista Federal Credit Union
This summer, one of our members stopped by the branch to make a quick deposit. As we chatted, she mentioned that she’d just finished her last round of chemotherapy. Her whole face lit up when she said it. You could feel the joy radiating from her. I congratulated her, and she smiled, her voice catching […]
Paycheck Program Eases Shutdown Fears
Navy Federal Credit Union
This spring, Army Veteran Cassandra Clouse was concerned about the impact a possible government shutdown would have on her finances. Now an engineer at the Air Force Research Lab in Ohio, Cassandra feared an indefinite furlough, which would leave her without income she needed to pay regular bills. At the time, Cassandra had taken out […]
Local Graduates Partner with EECU to Prepare for College Success
Interior Federal Unveils New Website
Baker Market Update – Week in Review: May 16, 2025
Indiana Members Credit Union Named to Newsweek’s America’s Best Regional Banks and Credit Unions for Second Year
Kirsten Tahara, First Grade Teacher at Ethel I. Baker Elementary School in Sacramento, Named 2024/2025 Esquire IMAX Teacher of the Year
Valley First Credit Union Announces Wes Hall Memorial Fund to Honor a Founding Leader’s Legacy
For Immediate Release – Abri Credit Union Selects John O’Brien as Vice President of Finance
Coastal Credit Union Names Ewelina Caplap Vice President, Coastal Wealth Management
Michigan Department of Insurance and Financial Services Receives NASCUS Reaccreditation
SchoolsFirst Federal Credit Union Celebrates School Employee Appreciation Night at May 9 Angels Game
EECU Proudly Sponsors 21st Annual Slick Rock Student Film Festival
Corporate Central Holds 44th Annual Meeting and Announces Board of Directors
Suncoast Credit Union Partner with Informed to Accelerate Funding and Dealer Satisfaction
Defend Against Fraud and ID Theft at Redwood Credit Union’s Free Shred-a-Thons
CULA’s AI-driven Self Inspection Cuts Lease-End Turnaround Times by 50%
Great Lakes Credit Union Featured In Callahan & Associates’ “Anatomy Of A Credit Union”
Appli CEO Tim Pranger to Showcase AI-Powered Loan Calculator at 2025 Auto Finance Summit East
LAFCU Strengthens Lending Team With Addition Of Two Mortgage Loan Officers
Baker Market Update – Week in Review: May 09, 2025
Corporate One Announces 2025 Board of Directors
Jeremiah Kossen Appointed to Corporate One Federal Credit Union’s Supervisory Committee
Indiana Members Credit Union Announces 2025 Cancer Awareness Card Beneficiary
EECU Honored for Support of Hmong American Day Celebration
Desert Financial Credit Union Launches Private Student Loan and Refinance Solutions with CU Student Choice
SECU Foundation Awards Grace Clinic of Yadkin Valley with $600,000 Grant for New Medical Facility
Valley First Credit Union Announces Board Re-Elections and New Appointments at Annual Meeting
LAFCU’s Kelli Ellsworth Etchison Honored With Lansing Community College Distinguished Alumni Award
Redwood Credit Union Elects Board of Directors
TriUnity Foundation Announces Board Elections and Strategic Focus for 2025-2026
Revolutionizing Payoffs- No More Paper Checks!
Local Graduates Partner with EECU to Prepare for College Success
Interior Federal Unveils New Website
Baker Market Update – Week in Review: May 16, 2025
Indiana Members Credit Union Named to Newsweek’s America’s Best Regional Banks and Credit Unions for Second Year
Kirsten Tahara, First Grade Teacher at Ethel I. Baker Elementary School in Sacramento, Named 2024/2025 Esquire IMAX Teacher of the Year
Valley First Credit Union Announces Wes Hall Memorial Fund to Honor a Founding Leader’s Legacy
For Immediate Release – Abri Credit Union Selects John O’Brien as Vice President of Finance
Coastal Credit Union Names Ewelina Caplap Vice President, Coastal Wealth Management
Michigan Department of Insurance and Financial Services Receives NASCUS Reaccreditation
SchoolsFirst Federal Credit Union Celebrates School Employee Appreciation Night at May 9 Angels Game
EECU Proudly Sponsors 21st Annual Slick Rock Student Film Festival
Corporate Central Holds 44th Annual Meeting and Announces Board of Directors
Suncoast Credit Union Partner with Informed to Accelerate Funding and Dealer Satisfaction
Defend Against Fraud and ID Theft at Redwood Credit Union’s Free Shred-a-Thons
CULA’s AI-driven Self Inspection Cuts Lease-End Turnaround Times by 50%
Great Lakes Credit Union Featured In Callahan & Associates’ “Anatomy Of A Credit Union”
Appli CEO Tim Pranger to Showcase AI-Powered Loan Calculator at 2025 Auto Finance Summit East
LAFCU Strengthens Lending Team With Addition Of Two Mortgage Loan Officers
Baker Market Update – Week in Review: May 09, 2025
Corporate One Announces 2025 Board of Directors
Jeremiah Kossen Appointed to Corporate One Federal Credit Union’s Supervisory Committee
Indiana Members Credit Union Announces 2025 Cancer Awareness Card Beneficiary
EECU Honored for Support of Hmong American Day Celebration
Desert Financial Credit Union Launches Private Student Loan and Refinance Solutions with CU Student Choice
SECU Foundation Awards Grace Clinic of Yadkin Valley with $600,000 Grant for New Medical Facility
Valley First Credit Union Announces Board Re-Elections and New Appointments at Annual Meeting
LAFCU’s Kelli Ellsworth Etchison Honored With Lansing Community College Distinguished Alumni Award
Redwood Credit Union Elects Board of Directors
TriUnity Foundation Announces Board Elections and Strategic Focus for 2025-2026
Revolutionizing Payoffs- No More Paper Checks!
C.A.R.E.S. in Action: Peach State FCU Completes Successful Toys for Tots Drive
CES Credit Union Appoints Mike Copley as President/CEO
BECU members help direct $450,000 to nonprofits through People Helping People Awards
Coastal Credit Union Collects Toys for 200 Children in Salvation Army Angel Tree Program
Informed.IQ Secures $63 Million from Invictus Growth Partners to Advance AI-Powered Fraud Prevention and Loan Verification
Vizo Financial Gives Back more than $4.8 Million to Capital Members