The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
One Member’s Journey From Betrayal To Hope
Several years ago, I had an elderly member reach out to me because his account balances were much lower than he believed they should have been. He was very upset and was asking for assistance. He wanted to go back almost five years on his account to find out where his money went. He pleaded […]
Empowering Access, One Van At A Time
Centric Federal Credit Union
A husband and wife wanted to help their community, so they formed an LLC to provide non-emergent medical transportation. Through the business they started, they were able to help those in their community with medical issues and limited means and ensure they had access to the care they needed. Recently, after hearing about the husband […]
It’s More Than Just A Pizza Delivery
Affinity Plus Federal Credit Union
I was at the grand opening of a new branch, and a member approached me and told me that she had some medical problems a few years back and while she was in hospital her son got into a car accident and ended up in the same hospital. On top of all that, her husband […]
Stephanie Schmidt Earns Prestigious Accredited Faster Payments Professional (AFPP) Certification
Corporate Central is proud to announce that Stephanie Schmidt, Vice President Member Services, has officially earned the Accredited Faster Payments ...
BECU to open new Neighborhood Financial Centers on Bainbridge Island and in Duvall, Washington
BECU, Washington’s largest credit union, will open new Neighborhood Financial Centers (NFCs) on Bainbridge Island and in Duvall, Washington. The ...
Coastal Credit Union Hires Anita Marshall to Lead Rocky Mount Branch
Coastal Credit Union has hired Anita Marshall as Branch Manager of its location at 1080 N. Winstead Ave in Rocky ...
LAFCU To Award $10K In Grants To Individuals Seeking Financial Relief
LANSING, Mich. — LAFCU is offering an opportunity to help individuals take charge of their financial well-being through its Pathway ...
Credit Unions Join Others in Massachusetts to Raise Awareness of Dangerous Disease
Credit unions take action to educate the public, medical community, and first responders about Moyamoya Disease on May 6 Awareness ...
New Associate Board Member and Audit Committee Members to Join Advia Credit Union’s Dedicated Volunteers
Advia Credit Union is proud of the strong network of dedicated volunteers that make up its Board of Directors and ...
U1 Announces 2025 Scholarship Winners
Universal 1 Credit Union (U1) members, Eva Johnson-Woods of Trotwood-Madison High School, and Addilyn Slinker of Beavercreek High School, were ...
Baker Market Update – Week in Review: May 02, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
RCU celebrates small business growth—in May and every day
As Redwood Credit Union (RCU) marks 75 years of service, it’s celebrating not just its own history but the stories ...
Indiana Members Credit Union Awards $154,000 in Funds to Local Nonprofits through FHLBank Indianapolis Grant Program
Indiana Members Credit Union, in collaboration with the Federal Home Loan Bank of Indianapolis, awarded three nonprofit organizations $154,000 in ...
LAFCU Brings Financial Literacy To Life For Lansing Christian Students At Financial Reality Fair
LANSING, Mich. — LAFCU hosted its fifth annual Financial Reality Fair at Lansing Christian School April 10, giving high school ...
LAFCU Announces Key Promotions To Drive Growth And Efficiency
LANSING, Mich. — LAFCU has announced the promotions of Kimberly Austin to executive implementation officer and Justin Tuck to succeed ...
LAFCU’s Pathway to Financial Transformation Graduates Celebrate Success
LANSING, Mich. — In LAFCU’s community room, a sea of blue caps and gowns moved with excitement as proud graduates ...
EECU Honors Outstanding Educators, Staff in Kings County
Fresno, CA – May 1, 2025 – Educational Employees Credit Union (EECU) partnered once again with the Kings County Office ...
Cloudvirga launches Tropos, a modern borrower portal built for the future of digital lending
Cloudvirga today announced the launch of Tropos, a next-generation borrower portal that will empower lenders to deliver personalized, intuitive digital ...
Financial Advantages Growing in Southeast Wisconsin – Advia Credit Union Adds New Locations in West Allis and Pewaukee
Kalamazoo, MI – Advia Credit Union continues to grow and live its mission of providing financial advantages with the recent ...
SHAZAM CREATOR CHRIS BARTON TO HEADLINE LENDING TECH LIVE ’25 WITH KEYNOTE ON INNOVATION AND IMAGINATION
Origence, a leading provider of lending technology solutions, announced founder and creator of Shazam, Chris Barton, as a keynote speaker ...
Farewell, Tax Exemption? Executive Compensation in Credit Unions May Face Major Changes
Regardless of whether the tax exemption ultimately remains, proactive measures today will safeguardyour credit union’s competitive positioning and mission integrity. ...
Gregory Johnson Named Chairman of Truliant Board of Directors
The Truliant Federal Credit Union Board of Directors has elected Gregory T. Johnson as its new chairman for the 2025-26 ...
LendKey and Member Student Lending Announce Third Annual $20,000 Scholarship Program
LendKey, the pioneer of digital network lending, and Member Student Lending, a leading network of credit unions offering private student ...
SchoolsFirst FCU Sponsors Awards Gala for Santa Maria-Bonita School District
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Coastal Credit Union Foundation Announces Grants for Q1 2025
The Coastal Credit Union Foundation has awarded $348,500 to 19 nonprofits in North Carolina during its Q1 2025 grant cycle. ...
FORUM Credit Union Selects Arkatechture as Data Analytics Partner to Accelerate Data-Driven Growth
FORUM Credit Union has selected Arkatechture, a leading provider of data analytics and business intelligence solutions, as its partner to ...
myCUmortgage Starts the Year Strong by Signing Eight New Credit Union Partnerships
myCUmortgage kicked off 2025 prominently by partnering with eight credit unions from across the country, providing them with a comprehensive ...
Coastal Credit Union 2025 Impact Report
Coastal Credit Union’s 2025 Member & Community Impact Report is now available. In addition to highlighting our 2024 accomplishments and ...
InterLutions Welcomes Kelly Balodis as New Client Services Manager
InterLutions, the nation’s fastest-growing employee benefits Credit Union Service Organization (CUSO), proudly announces the addition of Kelly Balodis as Client ...
Peach State FCU C.A.R.E.S. Foundation Announces 2025 Scholarship Recipients
The Peach State FCU C.A.R.E.S. Foundation is proud to announce the recipients of its 2025 Scholarship Program. This year, the ...
Vizo Financial’s May 2025 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
Baker Market Update – Week in Review: April 25, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Callahan & Associates Marks 40 Years With Cherry Tree Dedication At Hains Point
In celebration of its 40th anniversary, Callahan & Associates planted a Yoshino cherry tree at Hains Point in Washington, D.C.
Stephanie Schmidt Earns Prestigious Accredited Faster Payments Professional (AFPP) Certification
Corporate Central is proud to announce that Stephanie Schmidt, Vice President Member Services, has officially earned the Accredited Faster Payments ...
BECU to open new Neighborhood Financial Centers on Bainbridge Island and in Duvall, Washington
BECU, Washington’s largest credit union, will open new Neighborhood Financial Centers (NFCs) on Bainbridge Island and in Duvall, Washington. The ...
Coastal Credit Union Hires Anita Marshall to Lead Rocky Mount Branch
Coastal Credit Union has hired Anita Marshall as Branch Manager of its location at 1080 N. Winstead Ave in Rocky ...
LAFCU To Award $10K In Grants To Individuals Seeking Financial Relief
LANSING, Mich. — LAFCU is offering an opportunity to help individuals take charge of their financial well-being through its Pathway ...
Credit Unions Join Others in Massachusetts to Raise Awareness of Dangerous Disease
Credit unions take action to educate the public, medical community, and first responders about Moyamoya Disease on May 6 Awareness ...
New Associate Board Member and Audit Committee Members to Join Advia Credit Union’s Dedicated Volunteers
Advia Credit Union is proud of the strong network of dedicated volunteers that make up its Board of Directors and ...
U1 Announces 2025 Scholarship Winners
Universal 1 Credit Union (U1) members, Eva Johnson-Woods of Trotwood-Madison High School, and Addilyn Slinker of Beavercreek High School, were ...
Baker Market Update – Week in Review: May 02, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
RCU celebrates small business growth—in May and every day
As Redwood Credit Union (RCU) marks 75 years of service, it’s celebrating not just its own history but the stories ...
Indiana Members Credit Union Awards $154,000 in Funds to Local Nonprofits through FHLBank Indianapolis Grant Program
Indiana Members Credit Union, in collaboration with the Federal Home Loan Bank of Indianapolis, awarded three nonprofit organizations $154,000 in ...
LAFCU Brings Financial Literacy To Life For Lansing Christian Students At Financial Reality Fair
LANSING, Mich. — LAFCU hosted its fifth annual Financial Reality Fair at Lansing Christian School April 10, giving high school ...
LAFCU Announces Key Promotions To Drive Growth And Efficiency
LANSING, Mich. — LAFCU has announced the promotions of Kimberly Austin to executive implementation officer and Justin Tuck to succeed ...
LAFCU’s Pathway to Financial Transformation Graduates Celebrate Success
LANSING, Mich. — In LAFCU’s community room, a sea of blue caps and gowns moved with excitement as proud graduates ...
EECU Honors Outstanding Educators, Staff in Kings County
Fresno, CA – May 1, 2025 – Educational Employees Credit Union (EECU) partnered once again with the Kings County Office ...
Cloudvirga launches Tropos, a modern borrower portal built for the future of digital lending
Cloudvirga today announced the launch of Tropos, a next-generation borrower portal that will empower lenders to deliver personalized, intuitive digital ...
Financial Advantages Growing in Southeast Wisconsin – Advia Credit Union Adds New Locations in West Allis and Pewaukee
Kalamazoo, MI – Advia Credit Union continues to grow and live its mission of providing financial advantages with the recent ...
SHAZAM CREATOR CHRIS BARTON TO HEADLINE LENDING TECH LIVE ’25 WITH KEYNOTE ON INNOVATION AND IMAGINATION
Origence, a leading provider of lending technology solutions, announced founder and creator of Shazam, Chris Barton, as a keynote speaker ...
Farewell, Tax Exemption? Executive Compensation in Credit Unions May Face Major Changes
Regardless of whether the tax exemption ultimately remains, proactive measures today will safeguardyour credit union’s competitive positioning and mission integrity. ...
Gregory Johnson Named Chairman of Truliant Board of Directors
The Truliant Federal Credit Union Board of Directors has elected Gregory T. Johnson as its new chairman for the 2025-26 ...
LendKey and Member Student Lending Announce Third Annual $20,000 Scholarship Program
LendKey, the pioneer of digital network lending, and Member Student Lending, a leading network of credit unions offering private student ...
SchoolsFirst FCU Sponsors Awards Gala for Santa Maria-Bonita School District
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Coastal Credit Union Foundation Announces Grants for Q1 2025
The Coastal Credit Union Foundation has awarded $348,500 to 19 nonprofits in North Carolina during its Q1 2025 grant cycle. ...
FORUM Credit Union Selects Arkatechture as Data Analytics Partner to Accelerate Data-Driven Growth
FORUM Credit Union has selected Arkatechture, a leading provider of data analytics and business intelligence solutions, as its partner to ...
myCUmortgage Starts the Year Strong by Signing Eight New Credit Union Partnerships
myCUmortgage kicked off 2025 prominently by partnering with eight credit unions from across the country, providing them with a comprehensive ...
Coastal Credit Union 2025 Impact Report
Coastal Credit Union’s 2025 Member & Community Impact Report is now available. In addition to highlighting our 2024 accomplishments and ...
InterLutions Welcomes Kelly Balodis as New Client Services Manager
InterLutions, the nation’s fastest-growing employee benefits Credit Union Service Organization (CUSO), proudly announces the addition of Kelly Balodis as Client ...
Peach State FCU C.A.R.E.S. Foundation Announces 2025 Scholarship Recipients
The Peach State FCU C.A.R.E.S. Foundation is proud to announce the recipients of its 2025 Scholarship Program. This year, the ...
Vizo Financial’s May 2025 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
Baker Market Update – Week in Review: April 25, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Callahan & Associates Marks 40 Years With Cherry Tree Dedication At Hains Point
In celebration of its 40th anniversary, Callahan & Associates planted a Yoshino cherry tree at Hains Point in Washington, D.C.
Illinois State Credit Union Selects Alogent’s Unify to Modernize Deposit Automation and Drive Digital Transformation
Illinois State Credit Union selected a SaaS deployment of Alogent’s Unify to deliver a modern, member-focused experience and enhance deposit automation across the teller and ...
SchoolsFirst Federal Credit Union Partners with Orange County Department of Education to Celebrate 2026 Orange County Teachers of the Year
I thought your readers might be interested in a great community story. SchoolsFirst Federal Credit Union partnered with the Orange County Department of Education to ...
SECU’s Cooperative Model Prioritizes Member Value and Community Impact
As a not-for-profit financial cooperative, State Employees’ Credit Union (SECU) was created to be a difference maker for its member-owners. It was built over 88 ...
Seaboard Federal Credit Union Extends Partnership with Synergent
WESTBROOK, ME (December 9, 2025) – Synergent® is pleased to share that Seaboard Federal Credit Union has signed a ten-year renewal agreement for hosted Jack ...
TowerCares Foundation Surpasses $4 Million in Donations, Grants and Scholarships to Support Military Heroes and Children in Need
[Laurel, Md.- December 5, 2025] The holidays got a little brighter recently for Neighbor Ride, a charity based in Howard County, Md., that provides rides ...
QuantyPhi Launches ALM360, a Unified Balance Sheet Management Platform for Credit Unions
QuantyPhi, a wholly owned CUSO of Corporate Central, is proud to announce the launch of ALM360, a comprehensive platform delivered through Beastro that unifies Asset/Liability ...