The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Cowboy Pools Helps Everybody Cool Off
When quarantine halted their plans for a big wedding in April 2020, Aaron W. and Amanda S. repurposed their wedding fund to launch a new business. That summer, they started Cowboy Pools, of which they are now co-founders and operators. The company sells and installs chic, low-cost backyard pools designed with galvanized water tanks made […]
Guiding The Next Generation Of Learners And Savers
For Jeffrey, a visit to GreenState Credit Union was more than just a transaction — it was a teaching moment. He came in with his 17-year-old daughter to open her first certificate of deposit, an experience meant to help her learn about money management and saving for college. The GreenState team member who assisted them […]
Patience And Care Support A Son’s Next Step
When Kyle applied for a loan to help his son purchase a vehicle, he hoped for a quick and supportive experience, and that’s exactly what he found with Cynthia at GreenState Credit Union. Kyle began the loan application online on a Saturday through the Ankeny branch, wanting to get pre-approved while his son searched for […]
A Connection That Came Full Circle
When GreenState Credit Union launched its new auto recapture list in early 2024, Leen immediately saw it as more than a data initiative — it was a chance to deepen relationships. Blake was one of the first members she assisted from that list, and during the next three months, Leen helped Blake and his family […]
Hope Delivered Just In Time
Central Willamette Credit Union
We had a newly married couple join the credit union in 2022. During the account opening, we found out that the couple was unexpectedly pregnant and the husband had lost his job, got a new, lower paying job and as such they were forced to move. As the husband had an ITIN, his traditional credit […]
A Young Father’s Road To Stability
Zeal Credit Union
A Zeal member since 2009 never had a loan over $1,000. After a charged-off credit card in 2019, he worked with our asset recovery team to repay his balance and regain full services. A few years later, he applied for an auto loan, but due to limited credit history, he only qualified with a co-signer […]
Maine Credit Union League and Synergent Announce Board of Directors
The Maine Credit Union League and Synergent are pleased to announce the appointment of their 2025–2026 Board of Directors. These ...
Baker Market Update – Week in Review: May 23, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Midcoast Federal Credit Union Renews Core Processing Relationship with Synergent
Midcoast Federal Credit Union has renewed its core processing and technology service agreements with Synergent, including a 10-year agreement for ...
Altra Federal Credit Union Selects Alogent’s Unify Platform to Power Next-Gen Deposit Automation Operations
Altra Federal Credit Union has selected Alogent’s Unify platform to modernize and consolidate its deposit operations across Day 1 and ...
Corporate Central Celebrates Kevin Chiappetta’s Reelection as Presidents Council Representative for CFA Institute
Corporate Central is proud to announce the reelection of Kevin Chiappetta, CFA, Senior Vice President/Chief Education & Research Officer, as ...
Maine Credit Unions’ Campaign for Ending Hunger Donates $236,033 to Good Shepherd Food Bank
As hunger rates climb and food pantries across Maine face critical shortages, Maine Credit Unions’ Campaign for Ending Hunger has ...
Credit Unions Challenge Broken Student Loan System with Revolutionary Line of Credit Approach
CU Student Choice, a credit union-owned organization that helps credit unions deliver private student loan solutions, announced expanded access to ...
Corelation Hosts 14th Annual Client Conference, Commemorating 15 Years of Service & Innovation
Corelation, Inc., successfully hosted its Annual Client Conference held from May 14 – 16, 2025, bringing together a total of ...
Cloudvirga enhances lending efficiency with Encompass Docs Solution integration
Cloudvirga, a provider of digital point-of-sale platforms for credit union lenders, today announced a new integration using the latest API ...
OE Federal Credit Union Adds CU Student Choice’s Student Loan Refinance Solution
CU Student Choice announced its student loan refinance solution will now be available to the members of OE Federal Credit ...
Abri Credit Union Selects Jose Guzman as Vice President of Lending
Romeoville, IL, May 16, 2025. Abri Credit Union is pleased to announce the appointment of Jose Guzman as its new ...
BrightBridge Credit Union Renews Core Partnership with Synergent
Synergent is pleased to announce the renewal of its partnership with BrightBridge Credit Union through multi-year agreements for hosted Jack ...
Local Graduates Partner with EECU to Prepare for College Success
Fresno, CA – May 16, 2025 – A dedicated group of high school seniors from Kings Canyon High School in ...
Interior Federal Unveils New Website
Interior Federal is proud to announce the official launch of its brand-new website; a reflection of the Credit Union’s rebrand ...
Baker Market Update – Week in Review: May 16, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Indiana Members Credit Union Named to Newsweek’s America’s Best Regional Banks and Credit Unions for Second Year
Indiana Members Credit Union is pleased to announce they have been recognized as one of America’s Best Regional Banks and ...
Kirsten Tahara, First Grade Teacher at Ethel I. Baker Elementary School in Sacramento, Named 2024/2025 Esquire IMAX Teacher of the Year
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, in ...
Valley First Credit Union Announces Wes Hall Memorial Fund to Honor a Founding Leader’s Legacy
MODESTO, Calif. May 13, 2025 – Valley First Credit Union proudly announces the establishment of the Wes Hall Memorial Fund, ...
For Immediate Release – Abri Credit Union Selects John O’Brien as Vice President of Finance
Romeoville, IL, May 15, 2025. Abri Credit Union is pleased to announce the appointment of John O’Brien as its new ...
Coastal Credit Union Names Ewelina Caplap Vice President, Coastal Wealth Management
Coastal Credit Union announced that Ewelina Caplap has been appointed to Vice President of Coastal Wealth Management, available through CFS*. ...
Michigan Department of Insurance and Financial Services Receives NASCUS Reaccreditation
The National Association of State Credit Union Supervisors (NASCUS) is pleased to announce that the Michigan Department of Insurance and ...
SchoolsFirst Federal Credit Union Celebrates School Employee Appreciation Night at May 9 Angels Game
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, sponsored ...
EECU Proudly Sponsors 21st Annual Slick Rock Student Film Festival
Educational Employees Credit Union (EECU) is honored to announce its sponsorship of the 21st Annual Slick Rock Student Film Festival, ...
Corporate Central Holds 44th Annual Meeting and Announces Board of Directors
Corporate Central held its 44th Annual Meeting on Thursday, May 8, at the Kalahari Convention Center in Wisconsin Dells, WI, ...
Suncoast Credit Union Partner with Informed to Accelerate Funding and Dealer Satisfaction
Informed.IQ and Suncoast Credit Union have partnered to implement the VerifyIQ AI platform, aimed at accelerating auto loan funding and ...
Defend Against Fraud and ID Theft at Redwood Credit Union’s Free Shred-a-Thons
A crucial step in protecting against fraud and identity theft is to securely dispose of sensitive documents and electronic waste ...
CULA’s AI-driven Self Inspection Cuts Lease-End Turnaround Times by 50%
Over 11,000 lessees have completed self-inspections in just 10 minutes with a smartphone; new program drives lease-end efficiency, cost savings, ...
Great Lakes Credit Union Featured In Callahan & Associates’ “Anatomy Of A Credit Union”
Washington, DC (April 2025) – Great Lakes Credit Union (GLCU) has been featured in the Spring 2025 edition of Callahan ...
Appli CEO Tim Pranger to Showcase AI-Powered Loan Calculator at 2025 Auto Finance Summit East
Appli, the creator of the industry’s first AI-powered smart financial calculator, today announced that Founder and CEO Tim Pranger will ...
LAFCU Strengthens Lending Team With Addition Of Two Mortgage Loan Officers
LANSING, Mich. — LAFCU has welcomed Samip Patel and Michael Richards to its team, reinforcing the credit union’s commitment to ...
Maine Credit Union League and Synergent Announce Board of Directors
The Maine Credit Union League and Synergent are pleased to announce the appointment of their 2025–2026 Board of Directors. These ...
Baker Market Update – Week in Review: May 23, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Midcoast Federal Credit Union Renews Core Processing Relationship with Synergent
Midcoast Federal Credit Union has renewed its core processing and technology service agreements with Synergent, including a 10-year agreement for ...
Altra Federal Credit Union Selects Alogent’s Unify Platform to Power Next-Gen Deposit Automation Operations
Altra Federal Credit Union has selected Alogent’s Unify platform to modernize and consolidate its deposit operations across Day 1 and ...
Corporate Central Celebrates Kevin Chiappetta’s Reelection as Presidents Council Representative for CFA Institute
Corporate Central is proud to announce the reelection of Kevin Chiappetta, CFA, Senior Vice President/Chief Education & Research Officer, as ...
Maine Credit Unions’ Campaign for Ending Hunger Donates $236,033 to Good Shepherd Food Bank
As hunger rates climb and food pantries across Maine face critical shortages, Maine Credit Unions’ Campaign for Ending Hunger has ...
Credit Unions Challenge Broken Student Loan System with Revolutionary Line of Credit Approach
CU Student Choice, a credit union-owned organization that helps credit unions deliver private student loan solutions, announced expanded access to ...
Corelation Hosts 14th Annual Client Conference, Commemorating 15 Years of Service & Innovation
Corelation, Inc., successfully hosted its Annual Client Conference held from May 14 – 16, 2025, bringing together a total of ...
Cloudvirga enhances lending efficiency with Encompass Docs Solution integration
Cloudvirga, a provider of digital point-of-sale platforms for credit union lenders, today announced a new integration using the latest API ...
OE Federal Credit Union Adds CU Student Choice’s Student Loan Refinance Solution
CU Student Choice announced its student loan refinance solution will now be available to the members of OE Federal Credit ...
Abri Credit Union Selects Jose Guzman as Vice President of Lending
Romeoville, IL, May 16, 2025. Abri Credit Union is pleased to announce the appointment of Jose Guzman as its new ...
BrightBridge Credit Union Renews Core Partnership with Synergent
Synergent is pleased to announce the renewal of its partnership with BrightBridge Credit Union through multi-year agreements for hosted Jack ...
Local Graduates Partner with EECU to Prepare for College Success
Fresno, CA – May 16, 2025 – A dedicated group of high school seniors from Kings Canyon High School in ...
Interior Federal Unveils New Website
Interior Federal is proud to announce the official launch of its brand-new website; a reflection of the Credit Union’s rebrand ...
Baker Market Update – Week in Review: May 16, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Indiana Members Credit Union Named to Newsweek’s America’s Best Regional Banks and Credit Unions for Second Year
Indiana Members Credit Union is pleased to announce they have been recognized as one of America’s Best Regional Banks and ...
Kirsten Tahara, First Grade Teacher at Ethel I. Baker Elementary School in Sacramento, Named 2024/2025 Esquire IMAX Teacher of the Year
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, in ...
Valley First Credit Union Announces Wes Hall Memorial Fund to Honor a Founding Leader’s Legacy
MODESTO, Calif. May 13, 2025 – Valley First Credit Union proudly announces the establishment of the Wes Hall Memorial Fund, ...
For Immediate Release – Abri Credit Union Selects John O’Brien as Vice President of Finance
Romeoville, IL, May 15, 2025. Abri Credit Union is pleased to announce the appointment of John O’Brien as its new ...
Coastal Credit Union Names Ewelina Caplap Vice President, Coastal Wealth Management
Coastal Credit Union announced that Ewelina Caplap has been appointed to Vice President of Coastal Wealth Management, available through CFS*. ...
Michigan Department of Insurance and Financial Services Receives NASCUS Reaccreditation
The National Association of State Credit Union Supervisors (NASCUS) is pleased to announce that the Michigan Department of Insurance and ...
SchoolsFirst Federal Credit Union Celebrates School Employee Appreciation Night at May 9 Angels Game
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, sponsored ...
EECU Proudly Sponsors 21st Annual Slick Rock Student Film Festival
Educational Employees Credit Union (EECU) is honored to announce its sponsorship of the 21st Annual Slick Rock Student Film Festival, ...
Corporate Central Holds 44th Annual Meeting and Announces Board of Directors
Corporate Central held its 44th Annual Meeting on Thursday, May 8, at the Kalahari Convention Center in Wisconsin Dells, WI, ...
Suncoast Credit Union Partner with Informed to Accelerate Funding and Dealer Satisfaction
Informed.IQ and Suncoast Credit Union have partnered to implement the VerifyIQ AI platform, aimed at accelerating auto loan funding and ...
Defend Against Fraud and ID Theft at Redwood Credit Union’s Free Shred-a-Thons
A crucial step in protecting against fraud and identity theft is to securely dispose of sensitive documents and electronic waste ...
CULA’s AI-driven Self Inspection Cuts Lease-End Turnaround Times by 50%
Over 11,000 lessees have completed self-inspections in just 10 minutes with a smartphone; new program drives lease-end efficiency, cost savings, ...
Great Lakes Credit Union Featured In Callahan & Associates’ “Anatomy Of A Credit Union”
Washington, DC (April 2025) – Great Lakes Credit Union (GLCU) has been featured in the Spring 2025 edition of Callahan ...
Appli CEO Tim Pranger to Showcase AI-Powered Loan Calculator at 2025 Auto Finance Summit East
Appli, the creator of the industry’s first AI-powered smart financial calculator, today announced that Founder and CEO Tim Pranger will ...
LAFCU Strengthens Lending Team With Addition Of Two Mortgage Loan Officers
LANSING, Mich. — LAFCU has welcomed Samip Patel and Michael Richards to its team, reinforcing the credit union’s commitment to ...
Family Trust Federal Credit Union Named to Newsweek’s America’s Best Regional Banks & Credit Unions 2026 List
Family Trust Federal Credit Union (Family Trust) has been recognized by Newsweek as one of America’s Best Regional Banks & Credit Unions 2026, earning a ...
Blask and Randall Earn Certified Wisconsin Credit Union Leader Designation Through Leadership Institute
Corporate Central is pleased to announce that Frederick Blask, NCBSO, NCRM, Vice President of Governance Risk & Compliance, and Sierra Randall, CCUFC, Member Experience Specialist, ...
Sound Credit Union Welcomes Ian Crawford To Their Business Lending Team
TACOMA, Wash. – Sound Credit Union (Sound) recently welcomed Ian Crawford as their Business Lending Production Manager. Based in Bellingham, Washington, Crawford will focus on ...
Canvas Credit Union Becomes an Owner in DaLand CUSO
DaLand CUSO, the credit union industry’s definitive provider for core-integrated digital assets, today announced that Canvas Credit Union has become an owner in the CUSO ...
2025 in Review: Corelation Delivers Record-Breaking Results, Reinforcing Market Leadership with 38 New Client Signings
Corelation, Inc. closed out another exceptional year marked by continued growth, strong client momentum, and an unwavering commitment to the credit union movement. In 2025 ...
Corporate Central Welcomes Nikkita Martino as Relationship Development Manager
Corporate Central is pleased to announce the addition of Nikkita Martino as Relationship Development Manager, strengthening the organization’s business development efforts and expanding its reach ...