The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
From Transaction To Connection
Western Vista Federal Credit Union
This summer, one of our members stopped by the branch to make a quick deposit. As we chatted, she mentioned that she’d just finished her last round of chemotherapy. Her whole face lit up when she said it. You could feel the joy radiating from her. I congratulated her, and she smiled, her voice catching […]
Paycheck Program Eases Shutdown Fears
Navy Federal Credit Union
This spring, Army Veteran Cassandra Clouse was concerned about the impact a possible government shutdown would have on her finances. Now an engineer at the Air Force Research Lab in Ohio, Cassandra feared an indefinite furlough, which would leave her without income she needed to pay regular bills. At the time, Cassandra had taken out […]
“Mr. Mayor” Finds His Way Home
Navy Federal Credit Union
When Air Force Veteran Gil Petrosino didn’t return from his daily walk in Lake Elsinore, CA, his wife Sherry feared the worst. As she searched the town, she spotted a crowd — and to her relief, Gil, in his 80s, was at the center, flanked by a police car and the town’s mayor, Natasha Johnson. […]
Nobody Else Came But Her
Navy Federal Credit Union
Navy Federal Credit Union is known for safeguarding its members’ financial health — but for Angelo Stone, the credit union’s care extended far beyond the expected. A loyal member since Navy Federal protected him from fraud years ago, Stone’s appreciation deepened last fall when assistant branch manager Joi Parker came to his rescue during a […]
Every Moment Matters — And These Belong To Blue
After the devastating loss of their son, Doug and Ramona were faced with overwhelming decisions and expenses. Thankfully, Lou from Blue stepped in — not just as a professional, but as a friend. From notarizing documents to helping with final arrangements, Lou supported them with dignity and heartfelt care. It’s this kind of service that […]
Five Generations, One Credit Union
Signet Federal Credit Union
It started in 1988, when one family member opened a single account at Signet Federal Credit Union. Nearly four decades later, that single account has grown into 22 accounts spanning five generations. Signet has been a part of major milestone, from first cars to dream cars, home remodels to farm equipment, consolidations to investments, and […]
Laura Blanding Joins LAFCU As Vice President Of Membership Growth And Development
Stephanie Schmidt Earns Prestigious Accredited Faster Payments Professional (AFPP) Certification
BECU to open new Neighborhood Financial Centers on Bainbridge Island and in Duvall, Washington
Coastal Credit Union Hires Anita Marshall to Lead Rocky Mount Branch
LAFCU To Award $10K In Grants To Individuals Seeking Financial Relief
Credit Unions Join Others in Massachusetts to Raise Awareness of Dangerous Disease
New Associate Board Member and Audit Committee Members to Join Advia Credit Union’s Dedicated Volunteers
U1 Announces 2025 Scholarship Winners
Baker Market Update – Week in Review: May 02, 2025
RCU celebrates small business growth—in May and every day
Indiana Members Credit Union Awards $154,000 in Funds to Local Nonprofits through FHLBank Indianapolis Grant Program
LAFCU Brings Financial Literacy To Life For Lansing Christian Students At Financial Reality Fair
LAFCU Announces Key Promotions To Drive Growth And Efficiency
LAFCU’s Pathway to Financial Transformation Graduates Celebrate Success
EECU Honors Outstanding Educators, Staff in Kings County
Cloudvirga launches Tropos, a modern borrower portal built for the future of digital lending
Financial Advantages Growing in Southeast Wisconsin – Advia Credit Union Adds New Locations in West Allis and Pewaukee
SHAZAM CREATOR CHRIS BARTON TO HEADLINE LENDING TECH LIVE ’25 WITH KEYNOTE ON INNOVATION AND IMAGINATION
Farewell, Tax Exemption? Executive Compensation in Credit Unions May Face Major Changes
Gregory Johnson Named Chairman of Truliant Board of Directors
LendKey and Member Student Lending Announce Third Annual $20,000 Scholarship Program
SchoolsFirst FCU Sponsors Awards Gala for Santa Maria-Bonita School District
Coastal Credit Union Foundation Announces Grants for Q1 2025
FORUM Credit Union Selects Arkatechture as Data Analytics Partner to Accelerate Data-Driven Growth
myCUmortgage Starts the Year Strong by Signing Eight New Credit Union Partnerships
Coastal Credit Union 2025 Impact Report
InterLutions Welcomes Kelly Balodis as New Client Services Manager
Peach State FCU C.A.R.E.S. Foundation Announces 2025 Scholarship Recipients
Vizo Financial’s May 2025 Education Calendar
Baker Market Update – Week in Review: April 25, 2025
Laura Blanding Joins LAFCU As Vice President Of Membership Growth And Development
Stephanie Schmidt Earns Prestigious Accredited Faster Payments Professional (AFPP) Certification
BECU to open new Neighborhood Financial Centers on Bainbridge Island and in Duvall, Washington
Coastal Credit Union Hires Anita Marshall to Lead Rocky Mount Branch
LAFCU To Award $10K In Grants To Individuals Seeking Financial Relief
Credit Unions Join Others in Massachusetts to Raise Awareness of Dangerous Disease
New Associate Board Member and Audit Committee Members to Join Advia Credit Union’s Dedicated Volunteers
U1 Announces 2025 Scholarship Winners
Baker Market Update – Week in Review: May 02, 2025
RCU celebrates small business growth—in May and every day
Indiana Members Credit Union Awards $154,000 in Funds to Local Nonprofits through FHLBank Indianapolis Grant Program
LAFCU Brings Financial Literacy To Life For Lansing Christian Students At Financial Reality Fair
LAFCU Announces Key Promotions To Drive Growth And Efficiency
LAFCU’s Pathway to Financial Transformation Graduates Celebrate Success
EECU Honors Outstanding Educators, Staff in Kings County
Cloudvirga launches Tropos, a modern borrower portal built for the future of digital lending
Financial Advantages Growing in Southeast Wisconsin – Advia Credit Union Adds New Locations in West Allis and Pewaukee
SHAZAM CREATOR CHRIS BARTON TO HEADLINE LENDING TECH LIVE ’25 WITH KEYNOTE ON INNOVATION AND IMAGINATION
Farewell, Tax Exemption? Executive Compensation in Credit Unions May Face Major Changes
Gregory Johnson Named Chairman of Truliant Board of Directors
LendKey and Member Student Lending Announce Third Annual $20,000 Scholarship Program
SchoolsFirst FCU Sponsors Awards Gala for Santa Maria-Bonita School District
Coastal Credit Union Foundation Announces Grants for Q1 2025
FORUM Credit Union Selects Arkatechture as Data Analytics Partner to Accelerate Data-Driven Growth
myCUmortgage Starts the Year Strong by Signing Eight New Credit Union Partnerships
Coastal Credit Union 2025 Impact Report
InterLutions Welcomes Kelly Balodis as New Client Services Manager
Peach State FCU C.A.R.E.S. Foundation Announces 2025 Scholarship Recipients
Vizo Financial’s May 2025 Education Calendar
Baker Market Update – Week in Review: April 25, 2025
Baker Market Update – Week in Review: December 12, 2025
Illinois State Credit Union Selects Alogent’s Unify to Modernize Deposit Automation and Drive Digital Transformation
SchoolsFirst Federal Credit Union Partners with Orange County Department of Education to Celebrate 2026 Orange County Teachers of the Year
SECU’s Cooperative Model Prioritizes Member Value and Community Impact
Seaboard Federal Credit Union Extends Partnership with Synergent
TowerCares Foundation Surpasses $4 Million in Donations, Grants and Scholarships to Support Military Heroes and Children in Need