The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Moving Members Out Of A Debt Cycle
California Credit Union
A member reached out to us feeling overwhelmed by mounting credit card debt. With interest rates ranging from 17.99% to 27%, her minimum payments barely made a dent, keeping her trapped in a cycle of high-interest debt. After listening to her concerns and reviewing her situation, our team suggested a personal loan to consolidate her […]
Homeownership Education Sparks Generational Change
A member successfully used GLCU’s homebuyer education and counseling program to reach her goal of becoming a first-time homeowner. She wanted a two-flat unit for her and her daughters. She wanted control over her living comfort. GLCU worked with the member to set a budget, improve her credit, and change her behavior. She eventually was […]
A Twinkie Can Save A Life
A TDECU Member sent us this heartwarming letter: “I came to the bank to do my usual business on Thursday morning. Rocio was a wonderful person. It was my birthday and she gave me a Hostess Twinkie as a small gift. I am an insulin-dependent diabetic, and I was doing some charity work when my […]
Marine Hockey Team Builds Brotherhood
Navy Federal Credit Union
Marine Tyler Bluder revived a Marine Corps hockey team in 2016 to reconnect veterans through the sport they love. Now, the team — made up of Marines, Navy Corpsmen, and active-duty service members from across the globe — heads into the season with deeper bonds and stronger support, thanks in part to Navy Federal Credit […]
Helping Members Achieve Business Dreams
Navy Federal Credit Union
Bruce Reschke discovered his passion for hands-on work at 16, when he got a summer job at an electric motor repair shop in Jacksonville, FL. Over nearly three decades, Bruce climbed the corporate ladder, eventually making his way to a sales position at Westside Electric, a veteran-owned company that offers electric motor repairs, new motor sales, […]
Compassion Meets Credit
Our call center representative, Marcela, helped a non-member trying to take over his ill brother’s auto loan. When the member passed away without a will, Marcela coordinated with our collections team to pause repossession and support the grieving family. She then helped the sister become a member and secure a personal loan to retain the […]
Jeremiah Kossen Appointed to Corporate One Federal Credit Union’s Supervisory Committee
Indiana Members Credit Union Announces 2025 Cancer Awareness Card Beneficiary
EECU Honored for Support of Hmong American Day Celebration
Desert Financial Credit Union Launches Private Student Loan and Refinance Solutions with CU Student Choice
SECU Foundation Awards Grace Clinic of Yadkin Valley with $600,000 Grant for New Medical Facility
Valley First Credit Union Announces Board Re-Elections and New Appointments at Annual Meeting
LAFCU’s Kelli Ellsworth Etchison Honored With Lansing Community College Distinguished Alumni Award
Redwood Credit Union Elects Board of Directors
TriUnity Foundation Announces Board Elections and Strategic Focus for 2025-2026
Revolutionizing Payoffs- No More Paper Checks!
Laura Blanding Joins LAFCU As Vice President Of Membership Growth And Development
Stephanie Schmidt Earns Prestigious Accredited Faster Payments Professional (AFPP) Certification
BECU to open new Neighborhood Financial Centers on Bainbridge Island and in Duvall, Washington
Coastal Credit Union Hires Anita Marshall to Lead Rocky Mount Branch
LAFCU To Award $10K In Grants To Individuals Seeking Financial Relief
Credit Unions Join Others in Massachusetts to Raise Awareness of Dangerous Disease
New Associate Board Member and Audit Committee Members to Join Advia Credit Union’s Dedicated Volunteers
U1 Announces 2025 Scholarship Winners
Baker Market Update – Week in Review: May 02, 2025
RCU celebrates small business growth—in May and every day
Indiana Members Credit Union Awards $154,000 in Funds to Local Nonprofits through FHLBank Indianapolis Grant Program
LAFCU Brings Financial Literacy To Life For Lansing Christian Students At Financial Reality Fair
LAFCU Announces Key Promotions To Drive Growth And Efficiency
LAFCU’s Pathway to Financial Transformation Graduates Celebrate Success
EECU Honors Outstanding Educators, Staff in Kings County
Cloudvirga launches Tropos, a modern borrower portal built for the future of digital lending
Financial Advantages Growing in Southeast Wisconsin – Advia Credit Union Adds New Locations in West Allis and Pewaukee
SHAZAM CREATOR CHRIS BARTON TO HEADLINE LENDING TECH LIVE ’25 WITH KEYNOTE ON INNOVATION AND IMAGINATION
Farewell, Tax Exemption? Executive Compensation in Credit Unions May Face Major Changes
Gregory Johnson Named Chairman of Truliant Board of Directors
Jeremiah Kossen Appointed to Corporate One Federal Credit Union’s Supervisory Committee
Indiana Members Credit Union Announces 2025 Cancer Awareness Card Beneficiary
EECU Honored for Support of Hmong American Day Celebration
Desert Financial Credit Union Launches Private Student Loan and Refinance Solutions with CU Student Choice
SECU Foundation Awards Grace Clinic of Yadkin Valley with $600,000 Grant for New Medical Facility
Valley First Credit Union Announces Board Re-Elections and New Appointments at Annual Meeting
LAFCU’s Kelli Ellsworth Etchison Honored With Lansing Community College Distinguished Alumni Award
Redwood Credit Union Elects Board of Directors
TriUnity Foundation Announces Board Elections and Strategic Focus for 2025-2026
Revolutionizing Payoffs- No More Paper Checks!
Laura Blanding Joins LAFCU As Vice President Of Membership Growth And Development
Stephanie Schmidt Earns Prestigious Accredited Faster Payments Professional (AFPP) Certification
BECU to open new Neighborhood Financial Centers on Bainbridge Island and in Duvall, Washington
Coastal Credit Union Hires Anita Marshall to Lead Rocky Mount Branch
LAFCU To Award $10K In Grants To Individuals Seeking Financial Relief
Credit Unions Join Others in Massachusetts to Raise Awareness of Dangerous Disease
New Associate Board Member and Audit Committee Members to Join Advia Credit Union’s Dedicated Volunteers
U1 Announces 2025 Scholarship Winners
Baker Market Update – Week in Review: May 02, 2025
RCU celebrates small business growth—in May and every day
Indiana Members Credit Union Awards $154,000 in Funds to Local Nonprofits through FHLBank Indianapolis Grant Program
LAFCU Brings Financial Literacy To Life For Lansing Christian Students At Financial Reality Fair
LAFCU Announces Key Promotions To Drive Growth And Efficiency
LAFCU’s Pathway to Financial Transformation Graduates Celebrate Success
EECU Honors Outstanding Educators, Staff in Kings County
Cloudvirga launches Tropos, a modern borrower portal built for the future of digital lending
Financial Advantages Growing in Southeast Wisconsin – Advia Credit Union Adds New Locations in West Allis and Pewaukee
SHAZAM CREATOR CHRIS BARTON TO HEADLINE LENDING TECH LIVE ’25 WITH KEYNOTE ON INNOVATION AND IMAGINATION
Farewell, Tax Exemption? Executive Compensation in Credit Unions May Face Major Changes
Gregory Johnson Named Chairman of Truliant Board of Directors
SECU Contributes $125,000 to Support Hunger Relief Efforts in Western North Carolina
Appli Makes First Donations Through Data for Dogs Initiative, Supporting Ten No-Kill Animal Shelters
SchoolsFirst FCU Expands Financial Planning Services for Members and Educators Across California
LGE Foundation donates $389,598 to local nonprofits; Surpasses $3 million lifetime giving milestone
C.A.R.E.S. in Action: Peach State FCU Completes Successful Toys for Tots Drive
CES Credit Union Appoints Mike Copley as President/CEO