The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Nobody Else Came But Her
Navy Federal Credit Union
Navy Federal Credit Union is known for safeguarding its members’ financial health — but for Angelo Stone, the credit union’s care extended far beyond the expected. A loyal member since Navy Federal protected him from fraud years ago, Stone’s appreciation deepened last fall when assistant branch manager Joi Parker came to his rescue during a […]
Every Moment Matters — And These Belong To Blue
After the devastating loss of their son, Doug and Ramona were faced with overwhelming decisions and expenses. Thankfully, Lou from Blue stepped in — not just as a professional, but as a friend. From notarizing documents to helping with final arrangements, Lou supported them with dignity and heartfelt care. It’s this kind of service that […]
Five Generations, One Credit Union
Signet Federal Credit Union
It started in 1988, when one family member opened a single account at Signet Federal Credit Union. Nearly four decades later, that single account has grown into 22 accounts spanning five generations. Signet has been a part of major milestone, from first cars to dream cars, home remodels to farm equipment, consolidations to investments, and […]
Why I Love Securityplus FCU
I’ve been a member of Securityplus Federal Credit Union since 2013, and the credit union has consistently protected my financial interests. On several occasions, creditors claimed they had not received my payments. However, each time, I was able to visit the credit union, where staff provided all the necessary proof and payment trace information. Thanks […]
Driven By Dreams. Supported By Western Vista.
Western Vista Federal Credit Union
Juan arrived from Mexico searching for the American dream. He spent decades in the United States on a work visa and met Nathan, a member of our team, through his landscaping business. Nathan manages Western Vista’s indirect lending program and is bilingual. Juan speaks English, but like many non-native speakers, he is more comfortable speaking […]
One Member’s Journey From Betrayal To Hope
Several years ago, I had an elderly member reach out to me because his account balances were much lower than he believed they should have been. He was very upset and was asking for assistance. He wanted to go back almost five years on his account to find out where his money went. He pleaded […]
FORUM Credit Union Selects Arkatechture as Data Analytics Partner to Accelerate Data-Driven Growth
myCUmortgage Starts the Year Strong by Signing Eight New Credit Union Partnerships
Coastal Credit Union 2025 Impact Report
InterLutions Welcomes Kelly Balodis as New Client Services Manager
Peach State FCU C.A.R.E.S. Foundation Announces 2025 Scholarship Recipients
Vizo Financial’s May 2025 Education Calendar
Baker Market Update – Week in Review: April 25, 2025
Callahan & Associates Marks 40 Years With Cherry Tree Dedication At Hains Point
Appli Launches Special Pricing Initiative for Small Credit Unions
Shoreline Hometown Credit Union Selects Appli for Better Digital Engagement and Conversions
FUTURE OF LENDING TAKES CENTER STAGE: ORIGENCE ANNOUNCES POWERFUL BREAKOUT SESSION LINEUP FOR LENDING TECH LIVE ‘25
Valley First Credit Union Welcomes Patrick Brown as Vice President of Commercial Banking
FedChoice Charitable Foundation Brings Education & Welfare Initiatives to Community with Vizo Financial Empowerment Grant
Deadline Nears For LAFCU’s $10K Innovation For Education Grant
LGE Community Credit Union awards $17,500 in scholarships to local high school students
County Schools Federal Credit Union Appoints April Remnant As President/CEO
Alogent Recognized as a Top Fintech Leader in TAG’s 2025 Top 40 List of Innovative Tech Companies
Baker Market Update – Week in Review: April 17, 2025
Illinois Credit Union League Welcomes New Team Members
SECU Foundation Grants $500,000 to Raleigh Rescue Mission for New Campus to Help Address Homelessness
Navigating Collections with Care: A Story of Overcoming Staffing Challenges and Driving Results
CSPI Kicks Off 2025 with Strong Momentum – Several Core Renewals-New Digital Banking-Document Management Agreement Contracts Secured in Q1
Corelation Signs Seven Credit Unions in the First Quarter 2025, Expanding the KeyStone Core Impact
SECU Foundation Awards $480,000 in Mission Development Grants to Support 12 North Carolina Non-profits
Northern Communities Credit Union Adds CU Student Choice’s Private Student Lending Solution
Redwood Credit Union welcomes Debbie Ingle Senior Vice President of Mortgage Lending
SECU Foundation Awards $500,000 to Helpmate for Domestic Violence Shelter in Buncombe County
Baker Market Update – Week in Review: April 11, 2025
Quantum Governance, L3C Launches the Michael G. Daigneault Excellence in Governance Grant to Empower Credit Unions and Nonprofits
Elan Financial Services Appoints Peter Klukken as New Leader
FORUM Credit Union Selects Arkatechture as Data Analytics Partner to Accelerate Data-Driven Growth
myCUmortgage Starts the Year Strong by Signing Eight New Credit Union Partnerships
Coastal Credit Union 2025 Impact Report
InterLutions Welcomes Kelly Balodis as New Client Services Manager
Peach State FCU C.A.R.E.S. Foundation Announces 2025 Scholarship Recipients
Vizo Financial’s May 2025 Education Calendar
Baker Market Update – Week in Review: April 25, 2025
Callahan & Associates Marks 40 Years With Cherry Tree Dedication At Hains Point
Appli Launches Special Pricing Initiative for Small Credit Unions
Shoreline Hometown Credit Union Selects Appli for Better Digital Engagement and Conversions
FUTURE OF LENDING TAKES CENTER STAGE: ORIGENCE ANNOUNCES POWERFUL BREAKOUT SESSION LINEUP FOR LENDING TECH LIVE ‘25
Valley First Credit Union Welcomes Patrick Brown as Vice President of Commercial Banking
FedChoice Charitable Foundation Brings Education & Welfare Initiatives to Community with Vizo Financial Empowerment Grant
Deadline Nears For LAFCU’s $10K Innovation For Education Grant
LGE Community Credit Union awards $17,500 in scholarships to local high school students
County Schools Federal Credit Union Appoints April Remnant As President/CEO
Alogent Recognized as a Top Fintech Leader in TAG’s 2025 Top 40 List of Innovative Tech Companies
Baker Market Update – Week in Review: April 17, 2025
Illinois Credit Union League Welcomes New Team Members
SECU Foundation Grants $500,000 to Raleigh Rescue Mission for New Campus to Help Address Homelessness
Navigating Collections with Care: A Story of Overcoming Staffing Challenges and Driving Results
CSPI Kicks Off 2025 with Strong Momentum – Several Core Renewals-New Digital Banking-Document Management Agreement Contracts Secured in Q1
Corelation Signs Seven Credit Unions in the First Quarter 2025, Expanding the KeyStone Core Impact
SECU Foundation Awards $480,000 in Mission Development Grants to Support 12 North Carolina Non-profits
Northern Communities Credit Union Adds CU Student Choice’s Private Student Lending Solution
Redwood Credit Union welcomes Debbie Ingle Senior Vice President of Mortgage Lending
SECU Foundation Awards $500,000 to Helpmate for Domestic Violence Shelter in Buncombe County
Baker Market Update – Week in Review: April 11, 2025
Quantum Governance, L3C Launches the Michael G. Daigneault Excellence in Governance Grant to Empower Credit Unions and Nonprofits
Elan Financial Services Appoints Peter Klukken as New Leader
Vizo Financial Gives Back more than $4.8 Million to Capital Members
Baker Market Update – Week in Review: December 12, 2025
Illinois State Credit Union Selects Alogent’s Unify to Modernize Deposit Automation and Drive Digital Transformation
SchoolsFirst Federal Credit Union Partners with Orange County Department of Education to Celebrate 2026 Orange County Teachers of the Year
SECU’s Cooperative Model Prioritizes Member Value and Community Impact
Seaboard Federal Credit Union Extends Partnership with Synergent