The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates

A Strong Start At Nineteen

Desco Federal Credit Union

This is more of a steppingstone story. A 19-year-old member opened a checking account with us in June 2025, shortly after graduating high school. During senior year at Collins Career Center, he had started a paid internship that turned into full-time employment, giving him a strong start so early in life. Not long after opening […]

Financial Empowerment Can Start At Any Stage Of Life

Navy Federal Credit Union

Last fall, an older couple stopped by a financial wellness fair outside a Navy Federal Credit Union branch in Oceanside, CA. As the man stepped inside the branch, his wife lingered at the tables outside. She shared that her husband was a longtime member, but she had never had an account of her own. In […]

Stopping A Predatory Loan Before It Took Everything

A member came to the CDFI after being persuaded to take out a title loan to help her daughter. She is deaf and had long trusted her daughter with her finances, but the decision nearly cost her everything. Within days, she owed $4,900 under devastating terms: a 36-month loan at 203.39% interest, with monthly payments […]

A Refinance That Reduced The Strain

We Florida Financial Credit Union

A member applied to refinance a car loan to lower the monthly payment. The member had a monthly payment of $662 for 72 months at a rate of 11.50%. After refinancing with We Florida Financial, the member’s new payment was $472 per month at a rate of 7.94%. The member’s payment was reduced by $190 […]

Building Credit And Confidence One Step At A Time

Revity Federal Credit Union

A disabled 60-year-old member living on a fixed income came to us in January of 2025 needing funds to repair her car and purchase new tires. She had been introduced to us through a community seminar on budgeting for seniors. With a 515 credit score, no previous lending history with us, and some delinquencies that […]

A Timely Solution Before The Storm

We Florida Financial Credit Union

A member and his wife applied for a Home Equity Line of Credit to replace their roof and complete additional home repairs. Unfortunately, the loan request was denied due to insufficient income in relation to their debts. While discussing the loan decision, the members suggested adding their son and daughter to the application. This created […]

Making A Difference

EECU and Madera County Superintendent Honor County’s Top Educators

FRESNO, Calif. (Sept. 26, 2025) – Educational Employees Credit Union (EECU) and the Madera County Superintendent of Schools proudly honored ...
Other

Vizo Financial’s October 2025 Education Calendar

At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
Charity Events

GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $26,000 FOR CHARITY AT 13TH ANNUAL GOLF OUTING

Parsippany, NJ – Garden Savings Federal Credit Union, a prominent credit union headquartered in Parsippany, New Jersey, proudly serves members ...
Strategic Partnerships

2025 ALM First Financial Forum Wraps-Up with Insights on Growth, Regulatory Change and Strategic Thinking

BANFF – The 2025 ALM First Financial Forum wrapped up on Wednesday after three days of engaging sessions focused on driving ...
Other

CUES Emerge 2025: Judges Named as Finalists Prepare for October Pitch Show

CUES and partner Currency Marketing have named a group of highly-respected credit union leaders to serve as judges for the ...
Other

Vizo Financial Celebrates a Successful 2025 Financial Conference

A record number of people participated in Vizo Financial’s 2025 Financial Conference on September 10-12, in Asheville, N.C. Industry experts ...
Marketing

Callahan & Associates Announces Digital Legacy Sponsorship Of “Unsung Heroes” Exhibit At America’s Credit Union Museum

Washington, DC – Callahan & Associates is honored to serve as the Digital Legacy Sponsor for the upcoming “Woven in ...
Operations & HR

ACUMA Elects New Board Officers

ACUMA elected new Board officers at its 2025 Annual Conference: Alissa Sykes Tulloch (Chair), Jason Sasena (Vice Chair), Vince Salinas ...
Making A Difference

LGE Community Credit Union celebrates ribbon cutting of new building at Cobb County Safety Village

LGE Community Credit Union recently celebrated the completion of its building at the Cobb County Safety Village with a ribbon ...
Marketing

2025 ALM First Financial Forum Kicks-Off, Welcoming Over 200 Financial Professionals

BANFF – The 2025 ALM First Financial Forum kicked off yesterday at the Fairmont Banff Springs nestled in the breathtaking Canadian ...
Industry Analysis & Trends

Baker Market Update – Week in Review: September 19, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Investments

Raymond James Weekly Economics Commentary

Raymond James Weekly Economics Commentary
Technology

First Capital Federal Credit Union Modernizes Payment Processing with Alogent’s Cloud-Based Unify Platform

First Capital Federal Credit Union is accelerating its digital transformation by moving from Alogent’s on-premises payment solutions to a hosted ...
Making A Difference

NASCUS Awards Janet Powell with the Prestigious 2025 Pierre Jay Award

The National Association of State Credit Union Supervisors (NASCUS) is proud to announce that Janet M. Powell, Chief of Regulation ...
New Product Releases

Redwood Credit Union members save more than $1.5 million through new financial tools and coaching program

Redwood Credit Union (RCU) members have collectively saved more than $1.5 million in just eight months thanks to a suite ...
Technology

Alogent Named Finalist in AI and Mobile Banking Categories of 2025 Luminaries Awards

Alogent was named a finalist in two categories of the 2025 Luminaries Awards, which recognize innovation and impact across the ...
Making A Difference

SECU Foundation Grants $350,000 to Imprints Cares to Support New Family Resource Center

SECU Foundation has announced a $350,000 grant to Imprints Cares (IC) for the renovation of a Forsyth County property that ...
Making A Difference

SchoolsFirst FCU and Sacramento Republic FC Surprise and Honor 10 School Employees From Sacramento Area

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, recognized ...

Callahan & Associates’ Announces New 2026 CreditUnions.com Media Kit

Washington, DC – Callahan & Associates, a trusted leader in the credit union industry for nearly 40 years, is pleased ...
Personnel Promotions

Johns Hopkins Federal Credit Union Welcomes Kris Callahan as Vice President of People & Culture

Baltimore, MD, September 10, 2025. Johns Hopkins Federal Credit Union (JHFCU) is proud to announce the appointment of Kris Callahan ...
Other

Mark L. Robnett, Finalist in Credit Union Times 2025 Luminaries Awards

Mark L. Robnett, President & CEO of Justice Federal Credit Union (Justice Federal), has been named a finalist in the ...
Personnel Promotions

Meriwest Credit Union Promotes Jihong Huang to Chief Financial Officer

Meriwest Credit Union proudly announces Jihong Huang as our new Chief Financial Officer. Her proven leadership and financial acumen will ...
Personnel Promotions

Pasadena Federal Credit Union Appoints Hrach Kahwajian as Chief Financial Officer (CFO)

Pasadena, CA, September 11, 2025. Pasadena Federal Credit Union (PFCU) is pleased to announce the appointment of Hrach Kahwajian as ...
Making A Difference

SECU Foundation Awards Peacehaven Farm, Inc. $1 Million for Community Center and Campus Expansion

SECU Foundation has awarded Peacehaven Farm, Inc. in Guilford County with a $1 million grant for the construction of a ...
Industry Analysis & Trends

Baker Market Update – Week in Review: September 12, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Operations & HR

Corporate One Federal Credit Union Promotes Ryan Murphy to Executive Vice President and Chief Financial Officer

Corporate One Federal Credit Union, a leading provider of investment, funding, and payment solutions for credit unions nationwide, today announced ...
Industry Analysis & Trends

Filene uncovers strong financial impact for CDFI credit unions

New research from Filene, “Amplifying Your Credit Union’s Mission: Financial and Community Impacts of Being a CDFI,” illustrates how Community ...
Personnel Promotions

Sharetec Appoints New CEO and CTO to Elevate Customer Experience and Accelerate Innovation

Sharetec, a leading core processing and digital company known for its bold strategies and powerful technology, recently announced the key ...
Personnel Promotions

Pasadena Federal Credit Union Appoints Naomi Mead as Vice President of Strategic Projects & Process Improvement

Pasadena, CA, September 2, 2025. Pasadena Federal Credit Union (PFCU) is pleased to announce the appointment of Naomi Mead as ...
New Product Releases

Protecht announces Cognita: AI built for governance, risk, and compliance.

Protecht, a global leader in enterprise risk management software, today announces the upcoming release of Cognita, its embedded AI assistant ...
Making A Difference

EECU and Madera County Superintendent Honor County’s Top Educators

FRESNO, Calif. (Sept. 26, 2025) – Educational Employees Credit Union (EECU) and the Madera County Superintendent of Schools proudly honored ...
Other

Vizo Financial’s October 2025 Education Calendar

At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
Charity Events

GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $26,000 FOR CHARITY AT 13TH ANNUAL GOLF OUTING

Parsippany, NJ – Garden Savings Federal Credit Union, a prominent credit union headquartered in Parsippany, New Jersey, proudly serves members ...
Strategic Partnerships

2025 ALM First Financial Forum Wraps-Up with Insights on Growth, Regulatory Change and Strategic Thinking

BANFF – The 2025 ALM First Financial Forum wrapped up on Wednesday after three days of engaging sessions focused on driving ...
Other

CUES Emerge 2025: Judges Named as Finalists Prepare for October Pitch Show

CUES and partner Currency Marketing have named a group of highly-respected credit union leaders to serve as judges for the ...
Other

Vizo Financial Celebrates a Successful 2025 Financial Conference

A record number of people participated in Vizo Financial’s 2025 Financial Conference on September 10-12, in Asheville, N.C. Industry experts ...
Marketing

Callahan & Associates Announces Digital Legacy Sponsorship Of “Unsung Heroes” Exhibit At America’s Credit Union Museum

Washington, DC – Callahan & Associates is honored to serve as the Digital Legacy Sponsor for the upcoming “Woven in ...
Operations & HR

ACUMA Elects New Board Officers

ACUMA elected new Board officers at its 2025 Annual Conference: Alissa Sykes Tulloch (Chair), Jason Sasena (Vice Chair), Vince Salinas ...
Making A Difference

LGE Community Credit Union celebrates ribbon cutting of new building at Cobb County Safety Village

LGE Community Credit Union recently celebrated the completion of its building at the Cobb County Safety Village with a ribbon ...
Marketing

2025 ALM First Financial Forum Kicks-Off, Welcoming Over 200 Financial Professionals

BANFF – The 2025 ALM First Financial Forum kicked off yesterday at the Fairmont Banff Springs nestled in the breathtaking Canadian ...
Industry Analysis & Trends

Baker Market Update – Week in Review: September 19, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Investments

Raymond James Weekly Economics Commentary

Raymond James Weekly Economics Commentary
Technology

First Capital Federal Credit Union Modernizes Payment Processing with Alogent’s Cloud-Based Unify Platform

First Capital Federal Credit Union is accelerating its digital transformation by moving from Alogent’s on-premises payment solutions to a hosted ...
Making A Difference

NASCUS Awards Janet Powell with the Prestigious 2025 Pierre Jay Award

The National Association of State Credit Union Supervisors (NASCUS) is proud to announce that Janet M. Powell, Chief of Regulation ...
New Product Releases

Redwood Credit Union members save more than $1.5 million through new financial tools and coaching program

Redwood Credit Union (RCU) members have collectively saved more than $1.5 million in just eight months thanks to a suite ...
Technology

Alogent Named Finalist in AI and Mobile Banking Categories of 2025 Luminaries Awards

Alogent was named a finalist in two categories of the 2025 Luminaries Awards, which recognize innovation and impact across the ...
Making A Difference

SECU Foundation Grants $350,000 to Imprints Cares to Support New Family Resource Center

SECU Foundation has announced a $350,000 grant to Imprints Cares (IC) for the renovation of a Forsyth County property that ...
Making A Difference

SchoolsFirst FCU and Sacramento Republic FC Surprise and Honor 10 School Employees From Sacramento Area

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, recognized ...

Callahan & Associates’ Announces New 2026 CreditUnions.com Media Kit

Washington, DC – Callahan & Associates, a trusted leader in the credit union industry for nearly 40 years, is pleased ...
Personnel Promotions

Johns Hopkins Federal Credit Union Welcomes Kris Callahan as Vice President of People & Culture

Baltimore, MD, September 10, 2025. Johns Hopkins Federal Credit Union (JHFCU) is proud to announce the appointment of Kris Callahan ...
Other

Mark L. Robnett, Finalist in Credit Union Times 2025 Luminaries Awards

Mark L. Robnett, President & CEO of Justice Federal Credit Union (Justice Federal), has been named a finalist in the ...
Personnel Promotions

Meriwest Credit Union Promotes Jihong Huang to Chief Financial Officer

Meriwest Credit Union proudly announces Jihong Huang as our new Chief Financial Officer. Her proven leadership and financial acumen will ...
Personnel Promotions

Pasadena Federal Credit Union Appoints Hrach Kahwajian as Chief Financial Officer (CFO)

Pasadena, CA, September 11, 2025. Pasadena Federal Credit Union (PFCU) is pleased to announce the appointment of Hrach Kahwajian as ...
Making A Difference

SECU Foundation Awards Peacehaven Farm, Inc. $1 Million for Community Center and Campus Expansion

SECU Foundation has awarded Peacehaven Farm, Inc. in Guilford County with a $1 million grant for the construction of a ...
Industry Analysis & Trends

Baker Market Update – Week in Review: September 12, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Operations & HR

Corporate One Federal Credit Union Promotes Ryan Murphy to Executive Vice President and Chief Financial Officer

Corporate One Federal Credit Union, a leading provider of investment, funding, and payment solutions for credit unions nationwide, today announced ...
Industry Analysis & Trends

Filene uncovers strong financial impact for CDFI credit unions

New research from Filene, “Amplifying Your Credit Union’s Mission: Financial and Community Impacts of Being a CDFI,” illustrates how Community ...
Personnel Promotions

Sharetec Appoints New CEO and CTO to Elevate Customer Experience and Accelerate Innovation

Sharetec, a leading core processing and digital company known for its bold strategies and powerful technology, recently announced the key ...
Personnel Promotions

Pasadena Federal Credit Union Appoints Naomi Mead as Vice President of Strategic Projects & Process Improvement

Pasadena, CA, September 2, 2025. Pasadena Federal Credit Union (PFCU) is pleased to announce the appointment of Naomi Mead as ...
New Product Releases

Protecht announces Cognita: AI built for governance, risk, and compliance.

Protecht, a global leader in enterprise risk management software, today announces the upcoming release of Cognita, its embedded AI assistant ...

TW Lending Group Selects Square 1 Credit Suite by Suntell

TW Lending Group has selected the Square 1 Credit Suite by Suntell as its loan management solution, reinforcing its commitment to operational efficiency, strong risk ...

Tina Muth Promoted to Market President of Aggieland Credit Union

Greater Texas Credit Union has promoted Tina Muth as Market President, leading strategic expansion and operations for the Aggieland Credit Union subsidiary in the Bryan-College ...

Peach State FCU C.A.R.E.S. Foundation Announces 2026 Recipients for Annual Scholarship Program

LAWRENCEVILLE, GA (May 1, 2026) – The Peach State FCU C.A.R.E.S. Foundation is proud to announce the recipients of its Annual Scholarship Program. This year ...

Baker Market Update – Week in Review: May 01, 2026

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.

R.I.A. Federal Credit Union and Redbrand Credit Union Merger

Hello, I’m reaching out to share a press release announcing the approved merger of R.I.A. Federal Credit Union and Redbrand Credit Union, effective May 1, ...

Greater Texas|Aggieland Credit Union Earns Three National Diamond Awards for Innovative Marketing

Greater Texas|Aggieland Credit Union has been recognized for national excellence in marketing, earning three Diamond Awards from America’s Credit Unions Marketing, PR & Development Council. ...
Scroll to Top