The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A New Home And A New Start
Industrial Credit Union
I had a member who had an opportunity to purchase a trailer for her and her family (husband and two children). The trailer was being sold by a private seller and the asking price was $20,000. The member did not have the time or the money to explore mortgage options so she thought that a […]
Finding Safety And A Place Of Her Own
Through the CDFI program, we were able to assist a young woman in purchasing her first home. The move allowed her to be close to her father and older sister in case of an emergency need, as the member suffers from epilepsy. She is unable to drive due to her condition, and the property is […]
The Strength To Keep Going
A member had an unexpected expensive medical issue that turned her life upside down back in 2018-19. She came to our branch asking for a personal loan because she had to choose between medical care and her power bill. She came from an underserved, low income, low educated part of the community. She worked as […]
Finding Light After the Fire
Rogue Credit Union
My family was evacuated from our home for eight days after the Almeda Fire destroyed our hometown of Phoenix, OR, in September of 2020. During that time we were not able to return to our home for necessities and quickly had to find resources for clothes, food, and basic items for our family of four, […]
A Salon Built On Grit And Community
Erie FCU was approached by two women in business who were looking to create a new hair salon together, each coming from their own prospective skill sets. One of the women, was the owner and operator of her own salon, while the other woman was working for a well-established/competitor hair salon in Erie, PA. The […]
Hope Arrives Just In Time
Community Credit Union of Florida
A member called in overwhelmed and out of options. They had already used all of their allowed skip‑a‑pays for the year and were facing serious financial hardship. With their car at risk of repossession, they feared losing their only way to get to work. While speaking with the member service lender, they shared just how […]
SECU Foundation Awards Western Youth Network $1.5 Million Grant for New Resource Center
PRESS RELEASE – New Bedford Credit Union Forges Strategic Technology Partnership with Synergent
Hartford Federal Credit Union Selects James Kane as Senior Vice President – Operations
Baker Market Update – Week in Review: July 11, 2025
Alogent’s Unify Platform Named “Best Consumer Payments System for Banks & FIs” at 2025 PayTech Awards
InterLutions and Acumen Financial Advantage Collaborate to Deliver Consultative Executive Benefit Services for Credit Unions
LGE Community Credit Union recognized by Forbes on America’s Best-In-State Credit Unions list
SchoolsFirst Federal Credit Union Lobby to Support Healing and Hope in CHOC’s New Outpatient Tower
Southland Credit Union Announces Retirement of President/CEO, Thomas Lent
Tower Federal Credit Union Earns Great Place to Work® Certification—Seven Years in a Row!
Acadia Federal Credit Union Extends Longstanding Partnership with Synergent
EECU Awards $100K in Grants to Help Students Reach Their Goals
Affordability is Top Driver for Consumers Leasing Vehicles, according to New CULA Survey
Alloya Corporate FCU Facilitates Multi-Issuer Auto Loan Securitization
SchoolsFirst FCU Team Members Help Harvest 6,000 Pounds of Produce on Credit Union Industry’s Development Education Day of Service
Algebrik AI and Kinective Partner to Streamline Lending from Application to Signature
Winthrop Area Federal Credit Union Renews Partnership with Synergent
Vizo Financial’s July 2025 Education Calendar
Algebrik AI Strengthens Leadership Team with Appointment of Lending Industry Veteran Jennifer Hernandez
Algebrik AI Partners with TruStage™ to Offer Embedded Lending Protection Products Through the Loan Origination Journey
Alloya Announces Change in Payments Leadership
SECU Joins North Carolina Governor’s Office for 2025 School Supply Drive to Benefit Teachers and Students
Baker Market Update – Week in Review: July 3, 2025
Sound Credit Union Completes Conversion of Washington Business Bank
Coastal Credit Union Transforms Headquarters for Hybrid Work and Collaboration
Corporate Central Launches Business ACH, Empowering Credit Unions to Deliver Modern Payment Solutions to Business Members
Inman honors Cloudvirga CEO Maria Moskver with third consecutive Best of Finance award
Redwood Credit Union Named to Newsweek’s America’s Greatest Midsize Workplaces 2025
LAFCU CFO Leslie Rorie named a Notable Leader in Finance
CEFCU Selects Student Choice for Private Student Loan Solutions
SECU Foundation Awards Western Youth Network $1.5 Million Grant for New Resource Center
PRESS RELEASE – New Bedford Credit Union Forges Strategic Technology Partnership with Synergent
Hartford Federal Credit Union Selects James Kane as Senior Vice President – Operations
Baker Market Update – Week in Review: July 11, 2025
Alogent’s Unify Platform Named “Best Consumer Payments System for Banks & FIs” at 2025 PayTech Awards
InterLutions and Acumen Financial Advantage Collaborate to Deliver Consultative Executive Benefit Services for Credit Unions
LGE Community Credit Union recognized by Forbes on America’s Best-In-State Credit Unions list
SchoolsFirst Federal Credit Union Lobby to Support Healing and Hope in CHOC’s New Outpatient Tower
Southland Credit Union Announces Retirement of President/CEO, Thomas Lent
Tower Federal Credit Union Earns Great Place to Work® Certification—Seven Years in a Row!
Acadia Federal Credit Union Extends Longstanding Partnership with Synergent
EECU Awards $100K in Grants to Help Students Reach Their Goals
Affordability is Top Driver for Consumers Leasing Vehicles, according to New CULA Survey
Alloya Corporate FCU Facilitates Multi-Issuer Auto Loan Securitization
SchoolsFirst FCU Team Members Help Harvest 6,000 Pounds of Produce on Credit Union Industry’s Development Education Day of Service
Algebrik AI and Kinective Partner to Streamline Lending from Application to Signature
Winthrop Area Federal Credit Union Renews Partnership with Synergent
Vizo Financial’s July 2025 Education Calendar
Algebrik AI Strengthens Leadership Team with Appointment of Lending Industry Veteran Jennifer Hernandez
Algebrik AI Partners with TruStage™ to Offer Embedded Lending Protection Products Through the Loan Origination Journey
Alloya Announces Change in Payments Leadership
SECU Joins North Carolina Governor’s Office for 2025 School Supply Drive to Benefit Teachers and Students
Baker Market Update – Week in Review: July 3, 2025
Sound Credit Union Completes Conversion of Washington Business Bank
Coastal Credit Union Transforms Headquarters for Hybrid Work and Collaboration
Corporate Central Launches Business ACH, Empowering Credit Unions to Deliver Modern Payment Solutions to Business Members
Inman honors Cloudvirga CEO Maria Moskver with third consecutive Best of Finance award
Redwood Credit Union Named to Newsweek’s America’s Greatest Midsize Workplaces 2025
LAFCU CFO Leslie Rorie named a Notable Leader in Finance
CEFCU Selects Student Choice for Private Student Loan Solutions
CRIF Select Welcomes Julie Nielsen as SVP of Account Management to Accelerate Client Growth and Enterprise Value
Bipartisan AFFORD Act Will Strengthen CDFI Fund
Baker Market Update – Week in Review: February 27, 2026
SECU and SECU Foundation Receive Disaster Response Champions Award for Helene Relief Efforts
St. Cloud Financial Credit Union Launches CU-Digital Asset Vault™ — Positioning the Credit Union as the most Valuable Wallet for Member Digital Wealth
Appli CEO Tim Pranger to Showcase Real-Time Property Value Calculator at CUNA GAC 2026