The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Eltropy Acquires Lexop to Modernize Loan Repayment and Collections for Credit Unions and Community Banks
January 10, 2025
Eltropy, the leading AI-powered unified conversations platform for community financial institutions (CFIs) serving over 650 credit unions and community banks ...
INOVA Federal Announces Promotions Within Its Leadership Team
January 10, 2025
INOVA Federal is proud to announce the promotions of several members of its leadership team.
Baker Market Update – Week in Review: January 3, 2025
January 10, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Another Successful Toy Drive at Peach State FCU to Benefit Toys for Tots
January 3, 2025
LAWRENCEVILLE, GA (December 31, 2024) – Peach State Federal Credit Union recently held its annual toy drive in support of ...
Corporate One Federal Credit Union Returns $15.5 Million to Members in 2024
January 3, 2025
Corporate One Federal Credit Union returned $15.5 million to its members in 2024, marking a record year. This included over ...
Shannon Cate Earns Certified Wisconsin Credit Union Leader Designation Through Leadership Institute
January 3, 2025
Corporate Central is proud to announce that Shannon Cate, NCP, CCUFC, CWCUL, Director of Member Experience, has successfully completed the ...
Baker Market Update – Week in Review: December 27, 2024
January 3, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
INOVA Awards Lifetime Achievement Award to Larry Sain
January 3, 2025
During their December 19th Board Meeting, INOVA Federal honored former Board Member Larry Sain with their Lifetime Achievement Award, while ...
Corporate One’s CUSO Accolade Advisory Announces JD Pisula as New President/CEO
January 3, 2025
Accolade Advisory, a wholly owned credit union service organization (CUSO) of Corporate One Federal Credit Union, announced that it has ...
SECU Foundation Awards Grant to Foster Family Alliance of North Carolina to Support Enhanced Training and Onboarding
January 3, 2025
SECU Foundation recently awarded Foster Family Alliance of North Carolina (FFA-NC) a $300,000 grant for the development and implementation of ...
Baker Market Update – Week in Review: December 20, 2024
January 3, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Credit Unions Chart New Territory in 2024: A Look at the Strategies Shaping the Future in the New Year
December 20, 2024
As 2024 draws to a close, credit unions across the nation are reflecting on a year of resilience, adaptability, and ...
QuantyPhi Launches New CECL Validation Service to Support Credit Union Compliance and Accuracy
December 20, 2024
QuantyPhi, a balance sheet optimization CUSO for credit unions, is pleased to announce the launch of its new CECL Validation ...
GTE Financial Spreads Holiday Cheer with Make Hope Real Initiative, Giving Back to Local Families
December 20, 2024
This holiday season, GTE Financial is proud to continue its tradition of giving back to the Tampa Bay community through ...
Redefining First-Party Collections: How Technology is Shaping the Future
December 20, 2024
Streamlining debt recovery and staying at the forefront of innovative technology and digital solution enhancements is not only in the ...
LGE Foundation donates over $400,000 to local nonprofits
December 20, 2024
On Wednesday, Dec. 11, 2024, the LGE Community Outreach Foundation presented $402,517.20 to local nonprofit organizations at LGE Community Credit ...
Valley First Credit Union Selects Christopher Dalman as Chief Information Officer (CIO)
December 20, 2024
Modesto, CA, December 13, 2024. Valley First Credit Union proudly announces Christopher Dalman as its new Chief Technology Officer (CTO). ...
SECU Foundation Initiates Phase Two Disaster Relief Package of $1.75 Million for Western North Carolina
December 20, 2024
SECU Foundation’s Board of Directors approved a phase two disaster relief package with an additional $1.75 million in grants to ...
eDOC Spreads Holiday Cheer
December 20, 2024
As an annual tradition, the eDOC team provided gifts to twenty two local children and a family in Addison County, ...
United Partners with The Storehouse to Provide Gifts for Local Children this Holiday Season
December 18, 2024
United Federal Credit Union (United) employees partnered with The Storehouse to purchase gifts for children in need in Henderson County, ...
Elan Credit Card Donates $150,000 to American Red Cross Hurricane Relief to Support Impacted Partners
December 18, 2024
MINNEAPOLIS —Elan today announced a $150,000 donation to the American Red Cross to support relief and recovery efforts in communities ...
Cetera Welcomes Eglin Federal Credit Union
December 18, 2024
Florida-based credit union with 70-year track record to collaborate with Cetera Financial Institutions to grow and deliver member-focused investment program.
Cetera Announces Partnership with Citadel Credit Union
December 18, 2024
Philadelphia-area credit union serving more than 260,000 members with more than $6 billion in assets joins Cetera Financial Institutions from ...
Eltropy Sets New Standard in Credit Union Vendor Consolidation Through Unified Platform Approach
December 18, 2024
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced a strengthened commitment to vendor consolidation through ...
Baker Market Update – Week in Review: December 13, 2024
December 18, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Mocse Wins Award from Mastercard for Community Impact
December 18, 2024
Mocse Credit Union recognized by Mastercard for unique account and partnership that creates a positive impact on the community.
UMassFive Awards Local Business with $10,000 UMass Athletics Advertising Package in Small Business Spotlight Contest
December 18, 2024
UMassFive is thrilled to announce Sexton Roofing & Siding as the grand prize winner of its inaugural Small Business Spotlight ...
USSFCU Celebrates the Season of Giving with Significant Holiday Donations and Community Initiatives
December 18, 2024
This holiday season, the United States Senate Federal Credit Union (USSFCU) is proud to give back to the community through ...
Gulf Winds Invites the Community to Take Part in Food Drives Benefiting Local Pantry Partners
December 13, 2024
Good morning, I am sharing some exciting news. Gulf Winds Credit Union is hosting food drives across its field of ...
SECU Foundation Supports North Carolina Museum of Art Foundation’s Artist Innovation Mentorship Program
December 13, 2024
SECU Foundation has announced a $300,000 grant to the North Carolina Museum of Art (NCMA) Foundation to help expand its ...
Eltropy Acquires Lexop to Modernize Loan Repayment and Collections for Credit Unions and Community Banks
January 10, 2025
Eltropy, the leading AI-powered unified conversations platform for community financial institutions (CFIs) serving over 650 credit unions and community banks ...
INOVA Federal Announces Promotions Within Its Leadership Team
January 10, 2025
INOVA Federal is proud to announce the promotions of several members of its leadership team.
Baker Market Update – Week in Review: January 3, 2025
January 10, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Another Successful Toy Drive at Peach State FCU to Benefit Toys for Tots
January 3, 2025
LAWRENCEVILLE, GA (December 31, 2024) – Peach State Federal Credit Union recently held its annual toy drive in support of ...
Corporate One Federal Credit Union Returns $15.5 Million to Members in 2024
January 3, 2025
Corporate One Federal Credit Union returned $15.5 million to its members in 2024, marking a record year. This included over ...
Shannon Cate Earns Certified Wisconsin Credit Union Leader Designation Through Leadership Institute
January 3, 2025
Corporate Central is proud to announce that Shannon Cate, NCP, CCUFC, CWCUL, Director of Member Experience, has successfully completed the ...
Baker Market Update – Week in Review: December 27, 2024
January 3, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
INOVA Awards Lifetime Achievement Award to Larry Sain
January 3, 2025
During their December 19th Board Meeting, INOVA Federal honored former Board Member Larry Sain with their Lifetime Achievement Award, while ...
Corporate One’s CUSO Accolade Advisory Announces JD Pisula as New President/CEO
January 3, 2025
Accolade Advisory, a wholly owned credit union service organization (CUSO) of Corporate One Federal Credit Union, announced that it has ...
SECU Foundation Awards Grant to Foster Family Alliance of North Carolina to Support Enhanced Training and Onboarding
January 3, 2025
SECU Foundation recently awarded Foster Family Alliance of North Carolina (FFA-NC) a $300,000 grant for the development and implementation of ...
Baker Market Update – Week in Review: December 20, 2024
January 3, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Credit Unions Chart New Territory in 2024: A Look at the Strategies Shaping the Future in the New Year
December 20, 2024
As 2024 draws to a close, credit unions across the nation are reflecting on a year of resilience, adaptability, and ...
QuantyPhi Launches New CECL Validation Service to Support Credit Union Compliance and Accuracy
December 20, 2024
QuantyPhi, a balance sheet optimization CUSO for credit unions, is pleased to announce the launch of its new CECL Validation ...
GTE Financial Spreads Holiday Cheer with Make Hope Real Initiative, Giving Back to Local Families
December 20, 2024
This holiday season, GTE Financial is proud to continue its tradition of giving back to the Tampa Bay community through ...
Redefining First-Party Collections: How Technology is Shaping the Future
December 20, 2024
Streamlining debt recovery and staying at the forefront of innovative technology and digital solution enhancements is not only in the ...
LGE Foundation donates over $400,000 to local nonprofits
December 20, 2024
On Wednesday, Dec. 11, 2024, the LGE Community Outreach Foundation presented $402,517.20 to local nonprofit organizations at LGE Community Credit ...
Valley First Credit Union Selects Christopher Dalman as Chief Information Officer (CIO)
December 20, 2024
Modesto, CA, December 13, 2024. Valley First Credit Union proudly announces Christopher Dalman as its new Chief Technology Officer (CTO). ...
SECU Foundation Initiates Phase Two Disaster Relief Package of $1.75 Million for Western North Carolina
December 20, 2024
SECU Foundation’s Board of Directors approved a phase two disaster relief package with an additional $1.75 million in grants to ...
eDOC Spreads Holiday Cheer
December 20, 2024
As an annual tradition, the eDOC team provided gifts to twenty two local children and a family in Addison County, ...
United Partners with The Storehouse to Provide Gifts for Local Children this Holiday Season
December 18, 2024
United Federal Credit Union (United) employees partnered with The Storehouse to purchase gifts for children in need in Henderson County, ...
Elan Credit Card Donates $150,000 to American Red Cross Hurricane Relief to Support Impacted Partners
December 18, 2024
MINNEAPOLIS —Elan today announced a $150,000 donation to the American Red Cross to support relief and recovery efforts in communities ...
Cetera Welcomes Eglin Federal Credit Union
December 18, 2024
Florida-based credit union with 70-year track record to collaborate with Cetera Financial Institutions to grow and deliver member-focused investment program.
Cetera Announces Partnership with Citadel Credit Union
December 18, 2024
Philadelphia-area credit union serving more than 260,000 members with more than $6 billion in assets joins Cetera Financial Institutions from ...
Eltropy Sets New Standard in Credit Union Vendor Consolidation Through Unified Platform Approach
December 18, 2024
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced a strengthened commitment to vendor consolidation through ...
Baker Market Update – Week in Review: December 13, 2024
December 18, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Mocse Wins Award from Mastercard for Community Impact
December 18, 2024
Mocse Credit Union recognized by Mastercard for unique account and partnership that creates a positive impact on the community.
UMassFive Awards Local Business with $10,000 UMass Athletics Advertising Package in Small Business Spotlight Contest
December 18, 2024
UMassFive is thrilled to announce Sexton Roofing & Siding as the grand prize winner of its inaugural Small Business Spotlight ...
USSFCU Celebrates the Season of Giving with Significant Holiday Donations and Community Initiatives
December 18, 2024
This holiday season, the United States Senate Federal Credit Union (USSFCU) is proud to give back to the community through ...
Gulf Winds Invites the Community to Take Part in Food Drives Benefiting Local Pantry Partners
December 13, 2024
Good morning, I am sharing some exciting news. Gulf Winds Credit Union is hosting food drives across its field of ...
SECU Foundation Supports North Carolina Museum of Art Foundation’s Artist Innovation Mentorship Program
December 13, 2024
SECU Foundation has announced a $300,000 grant to the North Carolina Museum of Art (NCMA) Foundation to help expand its ...
SchoolsFirst Federal Credit Union Donates 3,200 Backpacks Throughout California
SchoolsFirst Federal Credit Union
August 21, 2025
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, delivered 3,200 backpacks filled with school ...
EECU Makes Homeownership More Attainable with Expanded Loan Options
Educational Employees Credit Union
August 21, 2025
FRESNO, Calif. (Aug. 20, 2025) – Educational Employees Credit Union (EECU) is making it easier for members to achieve their dream of owning a home ...
Appli CEO Tim Pranger to Present AI-Powered Financial Calculator Solutions at FinovateFall 2025
Appli
August 21, 2025
Appli, a provider of artificial intelligence-powered financial calculators, today announced that Founder and CEO Tim Pranger will present at FinovateFall 2025, taking place September 8-10 ...
Orianna Valentine Recognized as Certified Credit Union Manager through CUES Emerge Program
Corporate Central Credit Union
August 21, 2025
Corporate Central proudly celebrates the achievement of Orianna Valentine, CCUFC, CDMP, aPCM®, Marketing Strategist, who has earned the Certified Credit Union Manager (CCM) designation after ...
DDJ Myers Becomes One of America’s Credit Unions Inaugural Visionary Providers
DDJ Myers, Ltd.
August 20, 2025
Phoenix, AZ – DDJ Myers, the well-known industry thought leader and ALM First Company, has recently joined as one of only six inaugural visionary providers to ...
New admin portal in Cloudvirga’s Tropos borrower platform puts lenders in the driver’s seat
Cloudvirga
August 20, 2025
Cloudvirga, a Stewart-owned provider of digital point-of-sale platforms for lenders, today announced the general availability of an admin portal for its Tropos borrower platform, giving ...